Flooring USA Inc

★★★★☆
  • 6607 US Highway 19

    New Port Richey, FL 34652

    Map & Directions
  • 727-848-4869

Home & Garden

Home & Garden
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For The Floor

3621A US Highway 19 New Port Richey, FL

3.5 4
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Great People . Helped me around to find a shaw carpet that I had found at Lowes and Installed it to perfection while coming in at 400 dollars less and giving me one year free interest to pay for it.The store manager was great.

5
★★★★★

Great People . Helped me around to find a shaw carpet that I had found at Lowes and Installed it to perfection while coming in at 400 dollars less and giving me one year free interest to pay for it.The store manager was great.

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I went here because I saw an advertisement displayed in their large showroom window - plus one of the sales representatives was a former business acquaintence. The owner helped me at first, though was in a very big hurry. He was very honest, kind, & reassuring - but when I made an honest mistake in the price quote, boy did he turn ugly. After he understood my realization that I was indeed the one in error, he was my best friend once again. I believe I got a fair price for the carpet I ordered, but the service & install was honestly a hassle & did use a good amount of my precious time. The install was just so-so, compared to several other installs I have had in the past w/different companies. Overall, the experience was neutral - it was neither satisfactory nor dissatifactory.

PROS: Pricing & Availability
CONS: Lacking specialized attention. Install was a hassle.

3
★★★☆☆

I went here because I saw an advertisement displayed in their large showroom window - plus one of the sales representatives was a former business acquaintence. The owner helped me at first, though was in a very big hurry. He was very honest, kind, & reassuring - but when I made an honest mistake in the price quote, boy did he turn ugly. After he understood my realization that I was indeed the one in error, he was my best friend once again. I believe I got a fair price for the carpet I ordered, but the service & install was honestly a hassle & did use a good amount of my precious time. The install was just so-so, compared to several other installs I have had in the past w/different companies. Overall, the experience was neutral - it was neither satisfactory nor dissatifactory.

PROS: Pricing & Availability
CONS: Lacking specialized attention. Install was a hassle.

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We recently had 2 oriental carpets repaired and cleaned at this business. We had to follow up/call several times to find out the status of this work. When told that the carpets were ready we went there and examined them but clearly the work had not been completely done. So, we left them there and again, nobody called and we had to follow up. Finally got our carpets back. I am really not sure about the quality of the work done and whether or not we were taken to the cleaners - bg . Yes, the ends received new fringes and the sides were stitched up (after pointing out that it had not been done the first time) but the repair of several moth holes was not what I would have expected nor am I sure the carpet really did get cleaned completely as there still appears to be some dirt on the back of the carpet.
Seems to be very expensive and we would certainly not recommend this establishment. The problem is that there are not too many businesses in the Tampa area that deal with oriental carpets, so, we are in a quandary. But it appears to me that this company is taking advantage of its position.

1
★☆☆☆☆

We recently had 2 oriental carpets repaired and cleaned at this business. We had to follow up/call several times to find out the status of this work. When told that the carpets were ready we went there and examined them but clearly the work had not been completely done. So, we left them there and again, nobody called and we had to follow up. Finally got our carpets back. I am really not sure about the quality of the work done and whether or not we were taken to the cleaners - bg . Yes, the ends received new fringes and the sides were stitched up (after pointing out that it had not been done the first time) but the repair of several moth holes was not what I would have expected nor am I sure the carpet really did get cleaned completely as there still appears to be some dirt on the back of the carpet.
Seems to be very expensive and we would certainly not recommend this establishment. The problem is that there are not too many businesses in the Tampa area that deal with oriental carpets, so, we are in a quandary. But it appears to me that this company is taking advantage of its position.

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This store has a large selection, helpful and knowledgable staff and good prices. they will work with you and arepatient when it comes to finding styles and prices you like, we bought all of our supplies here and did the installation ourselves and I liked that they did not try to force us to get them or someone they work with to do the installation

PROS: Great selection
CONS: none

5
★★★★★

This store has a large selection, helpful and knowledgable staff and good prices. they will work with you and arepatient when it comes to finding styles and prices you like, we bought all of our supplies here and did the installation ourselves and I liked that they did not try to force us to get them or someone they work with to do the installation

PROS: Great selection
CONS: none

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