First Coast Auto Sales Inc

★★★★☆
  • 3552 W Beaver St

    Jacksonville, FL 32254

    Map & Directions
  • 904-783-1760

About First Coast Auto Sales Inc

Automotive

Automotive
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but i have a car and i do agree with the contract and loans my payments did not go down in fact the new contract came up missing and i am still making the same payments i was when i was given the first contract...:( i was told my rate

3
★★★★★

but i have a car and i do agree with the contract and loans my payments did not go down in fact the new contract came up missing and i am still making the same payments i was when i was given the first contract...:( i was told my rate

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CAMILA J. was a cosigner on a loan. The primary buyer missed 3 of his first 5 payments. We took the car back. While in the process of allowing them to redeem the car, they became violent. We had to lock down our offices and call the

3
★★★★★

CAMILA J. was a cosigner on a loan. The primary buyer missed 3 of his first 5 payments. We took the car back. While in the process of allowing them to redeem the car, they became violent. We had to lock down our offices and call the

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The clerk up Front her name is BeaJay she is hateful, evil and a liar, thank you mam, I need this information to take to court, do not buy anything from this company. Everyone and anyone that has information on bullying tactics for this

3
★★★★★

The clerk up Front her name is BeaJay she is hateful, evil and a liar, thank you mam, I need this information to take to court, do not buy anything from this company. Everyone and anyone that has information on bullying tactics for this

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PLEASE BE AWARE OF A SCAM THEY ARE PULLING ON PEOPLE EXSPECIALLY THE ONES THAT DO 2 CONTRACTS TO HAVE MORE OF A DOWN PAYMENT THEY RASIE/CHANGE THE ARP ON THE SECOND CONTRAT SO THE "EXTRA" DOWN REALLY GETS LOST IN INTERST AND DOES NOT GO

3
★★★★★

PLEASE BE AWARE OF A SCAM THEY ARE PULLING ON PEOPLE EXSPECIALLY THE ONES THAT DO 2 CONTRACTS TO HAVE MORE OF A DOWN PAYMENT THEY RASIE/CHANGE THE ARP ON THE SECOND CONTRAT SO THE "EXTRA" DOWN REALLY GETS LOST IN INTERST AND DOES NOT GO

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Of course, people who are used to not paying their bills would complain about the price. But overall this company was fair. I understood I had to pay more because I had BAD credit ....But overall the company sis what it was suppose to

3
★★★★★

Of course, people who are used to not paying their bills would complain about the price. But overall this company was fair. I understood I had to pay more because I had BAD credit ....But overall the company sis what it was suppose to

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THIS COMPANY IS A TOTAL RIP OFF. THE FINANCE COMPANY TALK TO YOU LIKE YOU A DAMN CHILD. AND IF YOU DO BUY A CAR FROM THIS COMPANY IT WORKS FOR A FEW MONTHS AND THEN BREAKS DOWN WHICH YOU WILL HAVE TO COME OUT OF POCKET FOR. NOW THE

3
★★★★★

THIS COMPANY IS A TOTAL RIP OFF. THE FINANCE COMPANY TALK TO YOU LIKE YOU A DAMN CHILD. AND IF YOU DO BUY A CAR FROM THIS COMPANY IT WORKS FOR A FEW MONTHS AND THEN BREAKS DOWN WHICH YOU WILL HAVE TO COME OUT OF POCKET FOR. NOW THE

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The only complaint I have about First coast is one of the workers that work in the finance dept. I can't think of her name but she is a black lady and as soon as you walk in she sits in the front with a white guy the guy I must say is very nice but the black lady she is a very rude person and does not know how to talk to people. Every time I go in there she doesn't speak back at you. She always have a frown on her face like she doesn't want to be there. She is one person that does not need to work in the public because her attitude SUCK. First coast needs to get rid of her because I know it's not just me that she acts that way with I have heard more than one person complain about. FYI you guys really need to tell your employees customer service is important.

3
★★★☆☆

The only complaint I have about First coast is one of the workers that work in the finance dept. I can't think of her name but she is a black lady and as soon as you walk in she sits in the front with a white guy the guy I must say is very nice but the black lady she is a very rude person and does not know how to talk to people. Every time I go in there she doesn't speak back at you. She always have a frown on her face like she doesn't want to be there. She is one person that does not need to work in the public because her attitude SUCK. First coast needs to get rid of her because I know it's not just me that she acts that way with I have heard more than one person complain about. FYI you guys really need to tell your employees customer service is important.

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Business Response:

Kenyetta, Thank you for the input. I have met with the employee and shared your observation. Please let me know if you have any further issues with the lady. Guy M. 904-783-8558
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i bought an 01 cobra from this company mid may of this year. i had driven from NY with my gf and a friend to pick this car up. picked it up the following Monday of may and driven it back to NY. didn't have n e problems with it and realized

3
★★★★★

i bought an 01 cobra from this company mid may of this year. i had driven from NY with my gf and a friend to pick this car up. picked it up the following Monday of may and driven it back to NY. didn't have n e problems with it and realized

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If you want to pay double book value for a car that??s been inspected, but not repaired and be spoken to like you are a child after you buy, then First Coast is the place to buy your next vehicle. I have to share the blame for the vehicle I purchased there, but after the sale, all I got was, ??we didn??t do that,? or we didn??t say that?. I would not buy there again if they promised they could cure my diabetes. ??We didn??t say that.?

0
★☆☆☆☆

If you want to pay double book value for a car that??s been inspected, but not repaired and be spoken to like you are a child after you buy, then First Coast is the place to buy your next vehicle. I have to share the blame for the vehicle I purchased there, but after the sale, all I got was, ??we didn??t do that,? or we didn??t say that?. I would not buy there again if they promised they could cure my diabetes. ??We didn??t say that.?

Pros: Very pleasant sales staff

Cons: "inspected Used Cars" yep, by the manufacturer 7 years ago.

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He was not promised a refund. He tried to use negative lies as leverage to get $ he is not due. The DMV, Ebay,PayPal, BBBureau and even his credit card company have all found that we did nothing wrong and had disclosed in writing on our auction our policy regarding refunds of deposits, which said that unless the car is not what we describe it is entirely nonrefundable. This guy bid without the money to pay for the item. He left us the required deposit at the end of the auction. He then got turned down for financing and never paid. He then threatened me with negative posts unless I paid him back. I am sorry but I would rather address negative posts as they come up, than to allow a dead beat to extort money from this company. We pride ourselves in always doing the right thing. I will be happy to discuss personally, if anyone wishes to do so. Guy Marvin President First Coast Auto 904-783-8558

2
★★★★★

He was not promised a refund. He tried to use negative lies as leverage to get $ he is not due. The DMV, Ebay,PayPal, BBBureau and even his credit card company have all found that we did nothing wrong and had disclosed in writing on our auction our policy regarding refunds of deposits, which said that unless the car is not what we describe it is entirely nonrefundable. This guy bid without the money to pay for the item. He left us the required deposit at the end of the auction. He then got turned down for financing and never paid. He then threatened me with negative posts unless I paid him back. I am sorry but I would rather address negative posts as they come up, than to allow a dead beat to extort money from this company. We pride ourselves in always doing the right thing. I will be happy to discuss personally, if anyone wishes to do so. Guy Marvin President First Coast Auto 904-783-8558

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I had a verbal agreement with a salesperson from first coast that my $500 deposit would be refunded if I could not get financing. Couldn't get financing, and first coast refused to refund my deposit. These peope cannot be trusted!

0
★☆☆☆☆

I had a verbal agreement with a salesperson from first coast that my $500 deposit would be refunded if I could not get financing. Couldn't get financing, and first coast refused to refund my deposit. These peope cannot be trusted!

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Purchased a car there about a year ago. Still have it. Love the car... although didn't know about a bearing problem.. no worries Finance office is willing to work with you, and is very efficient. Just had to have some major service done to the car, will find out how good their service agreement is. Please note, just because you run into a problem with the car after you left the dealership, doesn't mean that they, the dealer, knew about it. Every car/truck/suv has different issues, different things go wrong at different times. They were very up front about the deal, and still are about the service. Reccomended.

2
★★★★☆

Purchased a car there about a year ago. Still have it. Love the car... although didn't know about a bearing problem.. no worries Finance office is willing to work with you, and is very efficient. Just had to have some major service done to the car, will find out how good their service agreement is. Please note, just because you run into a problem with the car after you left the dealership, doesn't mean that they, the dealer, knew about it. Every car/truck/suv has different issues, different things go wrong at different times. They were very up front about the deal, and still are about the service. Reccomended.

Pros: Bunches of cars

Cons: Service center is small. not designed to keep up with the selection.

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I bought a car not 2 weeks ago and have been pleased, however, there is something wrong with the power steering that was not mentioned. i have put 2 bottles of power steering fluid in it and it needs another now. Of course this is not covered on the warranty. So, now I am going to have to pay to have it repaired and I have only had the car two weeks. Also, I didn't do a good check on the car when I bought it otherwise I would have noticed that it also had rust all over the brake casings. Oh well, I guess that's what I get for letting a divorce ruin my credit. And again, he is getting me! LOL

1
★★★☆☆

I bought a car not 2 weeks ago and have been pleased, however, there is something wrong with the power steering that was not mentioned. i have put 2 bottles of power steering fluid in it and it needs another now. Of course this is not covered on the warranty. So, now I am going to have to pay to have it repaired and I have only had the car two weeks. Also, I didn't do a good check on the car when I bought it otherwise I would have noticed that it also had rust all over the brake casings. Oh well, I guess that's what I get for letting a divorce ruin my credit. And again, he is getting me! LOL

Pros: clean vehicle

Cons: they should provide car facts on the vehicles, I understand it's unlimited for car dealers for a very minimal fee

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My name is Guy Marvin. I own First Coast Auto. I am not aware of the issue you outlined in your complaint. I am researching the facts you have outlined to see if I can discover what is going on from my end. Nevertheless, we take our 38 year track record of satisfied customers seriously. Please contact me directly ASAP with your issue so that I may properly address your concern. My cell is 904-334-4308 and my office number is 904-783-8558.

2
★★★★★

My name is Guy Marvin. I own First Coast Auto. I am not aware of the issue you outlined in your complaint. I am researching the facts you have outlined to see if I can discover what is going on from my end. Nevertheless, we take our 38 year track record of satisfied customers seriously. Please contact me directly ASAP with your issue so that I may properly address your concern. My cell is 904-334-4308 and my office number is 904-783-8558.

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SCAM artist....They repaired wreck cars. I bought a car from them as soon as the warranty went out the transmission broke followed by everything else. My dad bought a truck and 90 miles out of the warrenty the tire broke off and we found out that it had been wrecked/ totaled . I wondered why they where beating around the buch about providing a car facts........BUYER BEWARE!!!!!!

0
★☆☆☆☆

SCAM artist....They repaired wreck cars. I bought a car from them as soon as the warranty went out the transmission broke followed by everything else. My dad bought a truck and 90 miles out of the warrenty the tire broke off and we found out that it had been wrecked/ totaled . I wondered why they where beating around the buch about providing a car facts........BUYER BEWARE!!!!!!

Pros: Big selection nice cars

Cons: cars only look nice on the outside demand car facts before signing

 

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