Party Time Rentals

★☆☆☆☆
  • 4110 SW 34th St 18

    Gainesville, FL 32608

    Map & Directions
  • 352-373-8596

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I rented some items from Party Time Rentals and made changes to my order to remove some items 12 days before my event. I called Party Time before I needed to make the change to my order and was told by Party Time that I had up to 7 days prior to my event to remove items from my order without incurring a penalty. Party Time charged me their "cancellation" fee even though I did not cancel my order. I removed items that I no longer wanted. I called several times and asked to speak to a manager and not once ever received a call back. I am now disputing the charge with my credit card company. I do not recommend working with them at all!!! The have no customer service after you've signed a contract with them!!!

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★☆☆☆☆

I rented some items from Party Time Rentals and made changes to my order to remove some items 12 days before my event. I called Party Time before I needed to make the change to my order and was told by Party Time that I had up to 7 days prior to my event to remove items from my order without incurring a penalty. Party Time charged me their "cancellation" fee even though I did not cancel my order. I removed items that I no longer wanted. I called several times and asked to speak to a manager and not once ever received a call back. I am now disputing the charge with my credit card company. I do not recommend working with them at all!!! The have no customer service after you've signed a contract with them!!!

 

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