Carluccis Pizza

★★★★☆
  • 501 N Orlando Ave Ste 145

    Winter Park, FL 32789

    Map & Directions
  • 407-645-1444

About Carluccis Pizza

Categories
Hours
Mon. - Thu. 11am - 10pm;Fri. - Sat. 11am - 11pm;Sun. 12am - 9pm

Food

Food
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My family loves this place! The kids enjoy the calzones while the adults enjoy the wine! Cant say enough about the food and service. We eat there several times a month and always enjoy the food. And the service is excellent too. The

3
★★★★★

My family loves this place! The kids enjoy the calzones while the adults enjoy the wine! Cant say enough about the food and service. We eat there several times a month and always enjoy the food. And the service is excellent too. The

.

BEST PIZZA IN WP!!!!!
I stopped by for a bite after shopping and was blown away. I am from NYC and this is the closest pizza to home I've found yet! The Carlucci's Special is my fav! Waitress are frinedly and the service is quick. I highly

3
★★★★★

BEST PIZZA IN WP!!!!!
I stopped by for a bite after shopping and was blown away. I am from NYC and this is the closest pizza to home I've found yet! The Carlucci's Special is my fav! Waitress are frinedly and the service is quick. I highly

.

The pizza is out of this world. My overall experience was great. The service was attentive and fast. Looking forward to going back.

5
★★★★★

The pizza is out of this world. My overall experience was great. The service was attentive and fast. Looking forward to going back.

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.

best pizza on town,the kitchen its really good..... the service is good ,the products nice quality n nice servers....

4
★★★★☆

best pizza on town,the kitchen its really good..... the service is good ,the products nice quality n nice servers....

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.

My husband and I were trying Carluccis for the first time. After a long wait during which I ate the salad that came as my first course, I was served my entree. The waitress said my husband's stromboli would be out "in a minute". 20 minutes went by and no stromboli, my meal was getting cold. I started to eat and then decided to share with my husband. Another 20, the 30 minutes went by. Still no stromboli, the waitress said it would be right out . . . but she did finally bring the bread that was part of my/our meal.
My meal was finished, with my husband and I eating my order as slowlly as possible, still no Stromboli but hopefully waiting. Finally, an hour an 20 minutes later, after waiting some time after my meal was finished, we told the waitress" Skip the stromboli". She returned to pick up my plate some 5-10 minutes later and said "Good news, you won't be charged for the Stromboli and left. Some 15-20 minutes later she finally brought our bill.

All I can say is that this was the worst customer service I have ever experienced. Surely there is someone on the staff who could have corrected the situation or given us some courtesy dessert or something and not acted like they were doing us a favor by taking the Stromboli off our check.

The food we got deserved better service and management.

0
★☆☆☆☆

My husband and I were trying Carluccis for the first time. After a long wait during which I ate the salad that came as my first course, I was served my entree. The waitress said my husband's stromboli would be out "in a minute". 20 minutes went by and no stromboli, my meal was getting cold. I started to eat and then decided to share with my husband. Another 20, the 30 minutes went by. Still no stromboli, the waitress said it would be right out . . . but she did finally bring the bread that was part of my/our meal.
My meal was finished, with my husband and I eating my order as slowlly as possible, still no Stromboli but hopefully waiting. Finally, an hour an 20 minutes later, after waiting some time after my meal was finished, we told the waitress" Skip the stromboli". She returned to pick up my plate some 5-10 minutes later and said "Good news, you won't be charged for the Stromboli and left. Some 15-20 minutes later she finally brought our bill.

All I can say is that this was the worst customer service I have ever experienced. Surely there is someone on the staff who could have corrected the situation or given us some courtesy dessert or something and not acted like they were doing us a favor by taking the Stromboli off our check.

The food we got deserved better service and management.

Pros: Food we got was good

Cons: Service and organization was unbelievably bad

.

Great calzones! I love the food, but have to agree with the other reviewer that the service leaves a lot to be desired. However, the food more than makes up for the poor service.

4
★★★★☆

Great calzones! I love the food, but have to agree with the other reviewer that the service leaves a lot to be desired. However, the food more than makes up for the poor service.

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0 out of 1 people found this review helpful.

.

Carluccis has good pizza at a decent price.
The service left a little to be desired. We often had to flag the server down to get utensils and our salads. Even with that I would give them another try because the server acknowledged he was running behind due to a large party and a shortage of servers.

3
★★★☆☆

Carluccis has good pizza at a decent price.
The service left a little to be desired. We often had to flag the server down to get utensils and our salads. Even with that I would give them another try because the server acknowledged he was running behind due to a large party and a shortage of servers.

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0 out of 1 people found this review helpful.

.

If you want really bad service then Carlucci's is the place for you. I have been here before and they have great food and the service had been good in the past. However, the last time, the service was horrendous. When I arrived for dinner, there were three other parties eating dinner. There were also about another 10 employees working there. I waited for about 20 minutes and in that time not one waiter came by, no water came, and no silverware was given out either. Finally, I got up and left. As I was leaving, I made eye contact with the waiters and there was no doubting what their intentions were. They intentionally didn't serve me in the hopes I would leave so they could shut down early (this was 3 hours before closing time). They will never get my business again and my other friends who eat there said they wouldn't go back either.

0
★☆☆☆☆

If you want really bad service then Carlucci's is the place for you. I have been here before and they have great food and the service had been good in the past. However, the last time, the service was horrendous. When I arrived for dinner, there were three other parties eating dinner. There were also about another 10 employees working there. I waited for about 20 minutes and in that time not one waiter came by, no water came, and no silverware was given out either. Finally, I got up and left. As I was leaving, I made eye contact with the waiters and there was no doubting what their intentions were. They intentionally didn't serve me in the hopes I would leave so they could shut down early (this was 3 hours before closing time). They will never get my business again and my other friends who eat there said they wouldn't go back either.

Pros: Good pizza

Cons: Worst service in Orlando

.

the garlic knots were super yummy....the pizza wasn't bad for Orlando (I'm from NYC so nothing beats our pizza)..but the service was great..super friendly...really cool place to stop in and have a bite

2
★★★★☆

the garlic knots were super yummy....the pizza wasn't bad for Orlando (I'm from NYC so nothing beats our pizza)..but the service was great..super friendly...really cool place to stop in and have a bite

Pros: excellent service..good food

Cons: not like New York :)

 

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