Cortes Jewelers

★★★★★

About Cortes Jewelers

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Hours
Monday - Friday: 10:00am - 6:00pm Saturday: 10:00am - 5:00pm Sunday: Closed

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The caliber of the store did not fit the customer service. We stood around for five minutes, without being helped. When a sales associate finally came over to help, she decided to take a call while I was describing the type of setting that I was looking for, and she rudely reply that they do not have anything like that in the store. I assume the store must be doing very well, because it was apparent that she was not interested in making a sale even thought there was not a single soul in the store. I can see from the other reviews that Im not the only one that has encountered that problem. MARIA was the sale associate who was rude and not helpful at all. An experience that it was suppose to be a very special for us as couple turned into a complete disappointment

1
★☆☆☆☆

The caliber of the store did not fit the customer service. We stood around for five minutes, without being helped. When a sales associate finally came over to help, she decided to take a call while I was describing the type of setting that I was looking for, and she rudely reply that they do not have anything like that in the store. I assume the store must be doing very well, because it was apparent that she was not interested in making a sale even thought there was not a single soul in the store. I can see from the other reviews that Im not the only one that has encountered that problem. MARIA was the sale associate who was rude and not helpful at all. An experience that it was suppose to be a very special for us as couple turned into a complete disappointment

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Very friendly and proffessional. Oustanding work! Gave them my diamond anniversary band to repair....... I'm speechless.......incredible job. Many thanks! Susanne

3
★★★★★

Very friendly and proffessional. Oustanding work! Gave them my diamond anniversary band to repair....... I'm speechless.......incredible job. Many thanks! Susanne

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Very friendly and proffessional. Oustanding work! Gave them my diamond anniversary band to repair....... I'm speechless.......incredible job. Many thanks! Susanne

3
★★★★★

Very friendly and proffessional. Oustanding work! Gave them my diamond anniversary band to repair....... I'm speechless.......incredible job. Many thanks! Susanne

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Cortes Jewelers is an amazing place to find almost anything you want. However, I find their customer service to be lacking. The sales people are extremely pushy and act as though everytime you enter the store you must leave with something. I??ve encountered this many times and have found it most frustrating each and every time. If there is anything that turns me off more is a pushy sales person trying to make me buy something I cannot afford by offering me ??amazing payment options!? If you??re looking for an amazing place to find jewelry, you??ve found it, don??t get me wrong. If you??re looking for a place with amazing customer service, I??d deter you from them. Please consider wisely, your jeweler before picking just ??any store.?

5
★★★★★

Cortes Jewelers is an amazing place to find almost anything you want. However, I find their customer service to be lacking. The sales people are extremely pushy and act as though everytime you enter the store you must leave with something. I??ve encountered this many times and have found it most frustrating each and every time. If there is anything that turns me off more is a pushy sales person trying to make me buy something I cannot afford by offering me ??amazing payment options!? If you??re looking for an amazing place to find jewelry, you??ve found it, don??t get me wrong. If you??re looking for a place with amazing customer service, I??d deter you from them. Please consider wisely, your jeweler before picking just ??any store.?

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Over the years, I??ve accumulated a lot of distinct pieces from Cortes Jewelers.the fact is, I don??t like Cortes Jewelers.Here??s why: it turns black! This is the only brand of jewelry that changes color after frequent contact with my skin. i don??t even need to wear it every day.It??s not really black like soot, but the silver finish just tends to look tarred. It makes me doubt the quality of the sterling that the company uses. of course, the sales representatives have assured me that the jewelry changes color not because of the metal they use but because of my skin! According to them, my acidic skin is bad for the metals, which means that I have to polish my jewelry every month or so.
I don??t think this brand would even be that popular. The Cortes blue is an iconic color that represents class, style and prestige. The jewelry itself is quite distinct, but it??s not exactly the classiest in the world. Their designs are simple and tasteful. It??s something meant to be worn every day.

5
★★★★★

Over the years, I??ve accumulated a lot of distinct pieces from Cortes Jewelers.the fact is, I don??t like Cortes Jewelers.Here??s why: it turns black! This is the only brand of jewelry that changes color after frequent contact with my skin. i don??t even need to wear it every day.It??s not really black like soot, but the silver finish just tends to look tarred. It makes me doubt the quality of the sterling that the company uses. of course, the sales representatives have assured me that the jewelry changes color not because of the metal they use but because of my skin! According to them, my acidic skin is bad for the metals, which means that I have to polish my jewelry every month or so.
I don??t think this brand would even be that popular. The Cortes blue is an iconic color that represents class, style and prestige. The jewelry itself is quite distinct, but it??s not exactly the classiest in the world. Their designs are simple and tasteful. It??s something meant to be worn every day.

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Last year I purchased a diamond in St. Maartens and had it placed in the original engagement ring I've had for 8 years. Our time was short there and the diamond was put in quickly. Consequently, it wasn't straight. I wanted to get it fixed because i was afraid that the diamond could fall out if i struck it on something. I began looking for a reputable jeweler that did diamond ring repair. I found Cortes Jewelers on the Internet and my husband took the ring in. We requested to have the diamond straightened and to have all the diamonds in that ring and the matching wedding ring checked to make sure they weren't loose.

About 2 hours after my husband had left the store, Mr. Cortes called and recommended that the diamond needed to go into a different prong setting since the original setting of the ring was too small for the size of the diamond and it was in danger of falling out. It was more expensive, but the end result was outstanding. The ring is breathtaking and I'm now comfortable that the diamond is securely held and I can actually wear the ring instead of leaving it in the jewelry box all the time.

The work was performed in a timely manner and when I went to pick it up, i decided to have both that ring and the matching wedding ring with it sized up 1/2 size so it fit me more comfortably. That work was completed within 2 hours.

I strongly recommend using Cortes Jewelers. My husband and I were very concerned who we used since we were afraid the diamond "might" be switched if we dealt with a jeweler that wasn't reputable. We were both very comfortable with the location, the staff and the family background of the place. We'll be using them again.

I recommend that you do too.

2
★★★★★

Last year I purchased a diamond in St. Maartens and had it placed in the original engagement ring I've had for 8 years. Our time was short there and the diamond was put in quickly. Consequently, it wasn't straight. I wanted to get it fixed because i was afraid that the diamond could fall out if i struck it on something. I began looking for a reputable jeweler that did diamond ring repair. I found Cortes Jewelers on the Internet and my husband took the ring in. We requested to have the diamond straightened and to have all the diamonds in that ring and the matching wedding ring checked to make sure they weren't loose.

About 2 hours after my husband had left the store, Mr. Cortes called and recommended that the diamond needed to go into a different prong setting since the original setting of the ring was too small for the size of the diamond and it was in danger of falling out. It was more expensive, but the end result was outstanding. The ring is breathtaking and I'm now comfortable that the diamond is securely held and I can actually wear the ring instead of leaving it in the jewelry box all the time.

The work was performed in a timely manner and when I went to pick it up, i decided to have both that ring and the matching wedding ring with it sized up 1/2 size so it fit me more comfortably. That work was completed within 2 hours.

I strongly recommend using Cortes Jewelers. My husband and I were very concerned who we used since we were afraid the diamond "might" be switched if we dealt with a jeweler that wasn't reputable. We were both very comfortable with the location, the staff and the family background of the place. We'll be using them again.

I recommend that you do too.

Pros: Professional, reliable, knowledgeable and friendly

Cons: I don't have ore money to buy more jewelry.. :=)

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Cortes should be the jeweler of choice for custom work, honesty, quality workmanship and for creating one of a kind exquisite piece of jewelry for you, using your ideas and budget. GO TO CORTES!!

2
★★★★★

Cortes should be the jeweler of choice for custom work, honesty, quality workmanship and for creating one of a kind exquisite piece of jewelry for you, using your ideas and budget. GO TO CORTES!!

Pros: many

Cons: only one location

.

I visited the jeweler, Helman, at this shop with an idea of a custom ring, I had in mind, for my wifes 5th wedding anniversary gift. I also had a ring of my mothers, that had a diamond in it, that I wanted to use. I was very cautious and asked if the diamond could be set after the ring was made; upon pick-up. He said no problem, and discussed my idea with me very patiently. He then drew up the idea and we both felt an understanding of what it was I wanted. He said give it 2 weeks, left a deposit and took the loose diamond with me. The ring was accomplished on time and was exactly what I imagined. It was extraordinary. He then set the stone into the ring. My wife loved it but I gave him the wrong size. We brought it back to him and he sized it while we waited. I now have a jeweler I can trust. They did an excellent job.

2
★★★★★

I visited the jeweler, Helman, at this shop with an idea of a custom ring, I had in mind, for my wifes 5th wedding anniversary gift. I also had a ring of my mothers, that had a diamond in it, that I wanted to use. I was very cautious and asked if the diamond could be set after the ring was made; upon pick-up. He said no problem, and discussed my idea with me very patiently. He then drew up the idea and we both felt an understanding of what it was I wanted. He said give it 2 weeks, left a deposit and took the loose diamond with me. The ring was accomplished on time and was exactly what I imagined. It was extraordinary. He then set the stone into the ring. My wife loved it but I gave him the wrong size. We brought it back to him and he sized it while we waited. I now have a jeweler I can trust. They did an excellent job.

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In response to HonestPolicy1, YELLOW PAGES -- please remove this posting within 48 hours BECAUSE...her statements are libelous and slanderous. I may be seeking legal assistance in these false and unfounded allegations regarding my work and one year warranty on her watch since my 20-years in the jewelry business is at stake. You should not post anything that is going to be a potential legal problem.

2
★★★★★

In response to HonestPolicy1, YELLOW PAGES -- please remove this posting within 48 hours BECAUSE...her statements are libelous and slanderous. I may be seeking legal assistance in these false and unfounded allegations regarding my work and one year warranty on her watch since my 20-years in the jewelry business is at stake. You should not post anything that is going to be a potential legal problem.

Pros: Very professional

Cons: none

 

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