Egret's Landing At Boot Ranch

★★☆☆☆
  • 1500 Seagull Drive

    Palm Harbor, FL 34685

    Map & Directions
  • 866-712-8636

About Egret's Landing At Boot Ranch

Real Estate

Real Estate
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After walking through a unit, I applied for a 3 bedroom, 2 bath online. I was called less then 10 minutes after they received my credit card payment, that the upgraded unit I wanted would be unavailable because it was under legal disputes. They would have know this before taking my money but never said anything. So they offered me a different unit that had no upgrades and was outdated for the same price. I was not happy and told preferred to rent somewhere else if the upgraded unit would not be available. They said they would call me the next day if the upgraded unit was available. When it magically became available, I decided on that unit. After my roommate dropped out of the picture, I asked to be placed in a 1 bedroom, since I already paid the application fee. I was quoted a price in the 700's but when they knew I didn't have any other options the price became $890 for a 1 bedroom with no views or upgrades. I told them what I was willing to pay for a one bedroom and asked if there were other sister properties available under $800. They told me I was out of luck and I asked to be credited for my application fee. Chris the assistant manager said he could and it would only take a few days since they never even ran my credit (which I learned after pulling my credit score a week later). He told me this twice on the phone. One week later, I checked my credit card and it was not refunded. I have called 4 times leaving messages and voice mails and not one call has been returned. Once I got Jessica on the phone she told me " I'll tell you right now we aren't crediting anything back, that if I have a problem I can try and keep calling Chris".... Since he has been so successful at avoiding any responsibility.

Don't waste your money in applying because you will get stuck with a different unit that isn't nice like the one you were promised and you would have wasted $50.

0
★☆☆☆☆

After walking through a unit, I applied for a 3 bedroom, 2 bath online. I was called less then 10 minutes after they received my credit card payment, that the upgraded unit I wanted would be unavailable because it was under legal disputes. They would have know this before taking my money but never said anything. So they offered me a different unit that had no upgrades and was outdated for the same price. I was not happy and told preferred to rent somewhere else if the upgraded unit would not be available. They said they would call me the next day if the upgraded unit was available. When it magically became available, I decided on that unit. After my roommate dropped out of the picture, I asked to be placed in a 1 bedroom, since I already paid the application fee. I was quoted a price in the 700's but when they knew I didn't have any other options the price became $890 for a 1 bedroom with no views or upgrades. I told them what I was willing to pay for a one bedroom and asked if there were other sister properties available under $800. They told me I was out of luck and I asked to be credited for my application fee. Chris the assistant manager said he could and it would only take a few days since they never even ran my credit (which I learned after pulling my credit score a week later). He told me this twice on the phone. One week later, I checked my credit card and it was not refunded. I have called 4 times leaving messages and voice mails and not one call has been returned. Once I got Jessica on the phone she told me " I'll tell you right now we aren't crediting anything back, that if I have a problem I can try and keep calling Chris".... Since he has been so successful at avoiding any responsibility.

Don't waste your money in applying because you will get stuck with a different unit that isn't nice like the one you were promised and you would have wasted $50.

.

The place looks really nice on the outside, but you will be disappointed with how it is run. The parking has become better, but I think that is because everyone didn't renew their lease. I'm not going to either. They're not helpful. They act really nice until you move in, and then I think that you will be disappointed. Carol is great ! Others act like you are bothering them to even talk to them. It's too long to put into words. Not worth the money.

1
★★☆☆☆

The place looks really nice on the outside, but you will be disappointed with how it is run. The parking has become better, but I think that is because everyone didn't renew their lease. I'm not going to either. They're not helpful. They act really nice until you move in, and then I think that you will be disappointed. Carol is great ! Others act like you are bothering them to even talk to them. It's too long to put into words. Not worth the money.

Pros: amenities, beautiful, quiet neighbors

Cons: noisey bird, parking, some leasing agents

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Have been residing at this community for 4+ years and have seen a steady decline in customer service, to the point of having to notify the main office in Tampa of on-going issues. That, unfortunately, resulted in a form of "retaliation" from the person in charge at this facility which was totally unjustified. Potential "renters" should be advised of this.

1
★★☆☆☆

Have been residing at this community for 4+ years and have seen a steady decline in customer service, to the point of having to notify the main office in Tampa of on-going issues. That, unfortunately, resulted in a form of "retaliation" from the person in charge at this facility which was totally unjustified. Potential "renters" should be advised of this.

Pros: pretty community, decent location

Cons: parking issues, lack of maintenance, response to service

 

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