Ocean Reef Pets LLC

★★★★☆
Saltwater aquarium pet store located in Neptune Beach, FL. Providing healthy aquarium pets and their needs.
  • 1539 Atlantic Blvd

    Neptune Beach, FL 32266

    Map & Directions
  • 904-246-0999

About Ocean Reef Pets LLC

Hours
Sun 12:30pm-5pm, Mon-Sat 10am-6pm

Pets & Animals

Pets & Animals
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Overweight, bald manager (maybe owner) is awful which is a shame because the rest of the staff is ok. He's condescending, rude and combative which is not how you are supposed to treat customers, especially one who has probably spent over a grand there in the past. I don't think I will be coming back again. He's the rotten apple that spoiled the barrel!

1
★☆☆☆☆

Overweight, bald manager (maybe owner) is awful which is a shame because the rest of the staff is ok. He's condescending, rude and combative which is not how you are supposed to treat customers, especially one who has probably spent over a grand there in the past. I don't think I will be coming back again. He's the rotten apple that spoiled the barrel!

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Overweight, bald manager has to go. Rude and unfriendly to customers!

3
★★★★★

Overweight, bald manager has to go. Rude and unfriendly to customers!

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I had not been to this store in a couple years as it was out of my normal commute...i did remember that the selection of reef equip and livestock was good...there was also a amazing looking younger girl working there that was worth the

3
★★★★★

I had not been to this store in a couple years as it was out of my normal commute...i did remember that the selection of reef equip and livestock was good...there was also a amazing looking younger girl working there that was worth the

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Just bought a 55 gallon reef tank from Ocean reef. Looked at every fish store in town. They spent a lot of time with me as I had many questions. Thanks Mike and Danielle for your patience and showing me 4 different ways to set up the tank and filter.

5
★★★★★

Just bought a 55 gallon reef tank from Ocean reef. Looked at every fish store in town. They spent a lot of time with me as I had many questions. Thanks Mike and Danielle for your patience and showing me 4 different ways to set up the tank and filter.

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In these days great customer service is huge, I've been a customer of Ocean Reef for over 5 yrs. They always treat you with respect and acknowledge you when you enter their store. I have never had a bad experience there. Whenever I have had a problem with purchases they always have gone the extra mile to fix it, rather it's to replace an animal purchase or product. I really admire how they take in wounded animals and try to nurse them back to health. It's more than just making $$$ with these guys, they really have a passion for what they do. YOU HAVE TO VISIT THIS PLACE!!!!

2
★★★★★

In these days great customer service is huge, I've been a customer of Ocean Reef for over 5 yrs. They always treat you with respect and acknowledge you when you enter their store. I have never had a bad experience there. Whenever I have had a problem with purchases they always have gone the extra mile to fix it, rather it's to replace an animal purchase or product. I really admire how they take in wounded animals and try to nurse them back to health. It's more than just making $$$ with these guys, they really have a passion for what they do. YOU HAVE TO VISIT THIS PLACE!!!!

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These people care more about the crap they took last week than they do about their patrons. Condescending know-nothings is how I would describe these soulless creeps. DON"T SHOP HERE!!!

1
★☆☆☆☆

These people care more about the crap they took last week than they do about their patrons. Condescending know-nothings is how I would describe these soulless creeps. DON"T SHOP HERE!!!

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I have bought an african grey and an umbrella cockatoo from ocean reef. I started shopping there in 1997 for my saltwater fish tank and fell in love with their birds. The owner is a lady named Peggy, she knows more about birds than my vet.

4
★★★★☆

I have bought an african grey and an umbrella cockatoo from ocean reef. I started shopping there in 1997 for my saltwater fish tank and fell in love with their birds. The owner is a lady named Peggy, she knows more about birds than my vet.

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The owner is clueless about birds and very rude! I had concerns about a bird I bought there the day before and he had NO interest in addressing my concerns. The bird had 3 common symptoms of a common bird disease that he had never heard of !! If your looking for a healthy bird and want knowledgeable staff, DON'T GO THERE!! Also, they will only give you a store credit if you return something so they lose NOTHING by selling you sick animals.

1
★☆☆☆☆

The owner is clueless about birds and very rude! I had concerns about a bird I bought there the day before and he had NO interest in addressing my concerns. The bird had 3 common symptoms of a common bird disease that he had never heard of !! If your looking for a healthy bird and want knowledgeable staff, DON'T GO THERE!! Also, they will only give you a store credit if you return something so they lose NOTHING by selling you sick animals.

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0 out of 1 people found this review helpful.

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THIS STORE IS VERY CLEAN WITH KNOWLEDGEABLE STAFF. THEY HAVE A VERY GOOD SELECTION OF SALT WATER FISH AND SALTWATER TANKS. THEY ARE AVERAGE ON THEIR PRICES.

4
★★★★☆

THIS STORE IS VERY CLEAN WITH KNOWLEDGEABLE STAFF. THEY HAVE A VERY GOOD SELECTION OF SALT WATER FISH AND SALTWATER TANKS. THEY ARE AVERAGE ON THEIR PRICES.

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