Gerry's Marina

★★★★★
  • 179 N Causeway

    New Smyrna Beach, FL 32169

    Map & Directions
  • 386-428-2341

About Gerry's Marina

Details

Automotive

Automotive
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Great Place to deal with, seen the prior rant about theft, that is a opinion about inside job. Large amount of theft has happened in New Smyrna Beach with outboard motors, and if you look up some facts you will see that there has been

3
★★★★★

Great Place to deal with, seen the prior rant about theft, that is a opinion about inside job. Large amount of theft has happened in New Smyrna Beach with outboard motors, and if you look up some facts you will see that there has been

.

We had service performed in August 2014 on our 40HP Yamaha outboard engine that lives on the tender for our boat. The service to the engine issues was ok, BUT we discovered when we picked up the boat that the engine cowling was cracked!! When we brought the damage to the engine cover to their attention, they really didn't want to acknowledge it, only stating that their mechanic is highly rated. That doesn't mean he could have dropped it and hoped we would not notice!

We are disturbed that ownership of the damage by Gerrys was not something they were even willing to discuss. And sadly we will not use them again or recommend them.

A company that cares about their clients would have owned up to the possibility that their tech did the damage and offer some sort of resolution. The top was NOT damaged when we brought the boat to them for service. Now it is and it's our issue to fix and resolve.

VERY DISAPPOINTING.

1
★☆☆☆☆

We had service performed in August 2014 on our 40HP Yamaha outboard engine that lives on the tender for our boat. The service to the engine issues was ok, BUT we discovered when we picked up the boat that the engine cowling was cracked!! When we brought the damage to the engine cover to their attention, they really didn't want to acknowledge it, only stating that their mechanic is highly rated. That doesn't mean he could have dropped it and hoped we would not notice!

We are disturbed that ownership of the damage by Gerrys was not something they were even willing to discuss. And sadly we will not use them again or recommend them.

A company that cares about their clients would have owned up to the possibility that their tech did the damage and offer some sort of resolution. The top was NOT damaged when we brought the boat to them for service. Now it is and it's our issue to fix and resolve.

VERY DISAPPOINTING.

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HORRIBLE!!!!!!!!!!!!! DO NOT BUY OR STORE A BOAT OR ANY EQUIPTMENT AT THIS PLACE. I LIVE OUT OF STATE HAVE A VACTION HOME WITH A BOAT I WENT TO GERRYS AND STORED MY BOAT THERE HE SAID THEY HAVE VIDEO MONITORS AND NEVER HAD ANY PROBLEM

3
★★★★★

HORRIBLE!!!!!!!!!!!!! DO NOT BUY OR STORE A BOAT OR ANY EQUIPTMENT AT THIS PLACE. I LIVE OUT OF STATE HAVE A VACTION HOME WITH A BOAT I WENT TO GERRYS AND STORED MY BOAT THERE HE SAID THEY HAVE VIDEO MONITORS AND NEVER HAD ANY PROBLEM

.

This family owned marina and boat sales company is a nice place to shop for boats or have your boat or motor repaired. The staff is first-rate and really know what they are doing. We purchased our pontoon boat from them several years back and have been very happy with them ever since. They give you a key to their floating boat docks so you can park there when you are in the area at no charge. They were knowledgeable about every type of boat they sell and hooked us up with a stainless steel pontoon package for our needs. We have never regretted spending a little extra for this since everything in our salt water environment rusts like crazy. We have never experienced some of the problems others have had with this issue. We have our motor tuned up every year and it runs like a top going on ten years now! Thank you, Gerry's! We always be back.

5
★★★★★

This family owned marina and boat sales company is a nice place to shop for boats or have your boat or motor repaired. The staff is first-rate and really know what they are doing. We purchased our pontoon boat from them several years back and have been very happy with them ever since. They give you a key to their floating boat docks so you can park there when you are in the area at no charge. They were knowledgeable about every type of boat they sell and hooked us up with a stainless steel pontoon package for our needs. We have never regretted spending a little extra for this since everything in our salt water environment rusts like crazy. We have never experienced some of the problems others have had with this issue. We have our motor tuned up every year and it runs like a top going on ten years now! Thank you, Gerry's! We always be back.

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