W & H Pool Svc

★★★☆☆

About W & H Pool Svc

Categories
  • Swimming Pool Contractors
  • General Merchandise Stores
Details
  • Pool Equipment

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3.0 4
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I would never recommend this company to anyone, not even my worst enemies. We cancelled our service due to monthly bill increasing each month. Now they are demanding a month of service that was not performed and an additional month that was paid for (month of May - we cancelled in July) They slapped a Notice to Owner on our home and turned us over to the collection agency (within 10 days the bill was due-which we clearly do not owe the full amount) without a phone to resolve the matter. It has been and still is an on going battle with this company. We are trying to resolve the matter with Channel 13 on your side, but they are fabricating the whole story and completely lie about the whole situation. I have proof to show W & H Pool Service is wrong! I only hope that my story can be told on TV. I want to expose W & H Pool Service of what their Customer Service is all about. Pool Owners "BE AWARE" I know I am not the only one out there that W & H Pool Service has slander and made up this absurd bill that they seem to think I owe. Please post your story if you have a similar experience with this company.

1
★☆☆☆☆

I would never recommend this company to anyone, not even my worst enemies. We cancelled our service due to monthly bill increasing each month. Now they are demanding a month of service that was not performed and an additional month that was paid for (month of May - we cancelled in July) They slapped a Notice to Owner on our home and turned us over to the collection agency (within 10 days the bill was due-which we clearly do not owe the full amount) without a phone to resolve the matter. It has been and still is an on going battle with this company. We are trying to resolve the matter with Channel 13 on your side, but they are fabricating the whole story and completely lie about the whole situation. I have proof to show W & H Pool Service is wrong! I only hope that my story can be told on TV. I want to expose W & H Pool Service of what their Customer Service is all about. Pool Owners "BE AWARE" I know I am not the only one out there that W & H Pool Service has slander and made up this absurd bill that they seem to think I owe. Please post your story if you have a similar experience with this company.

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.

I've used WH Pools for about 6 years now and they used to be very prompt with service. However the last time I contacted them, they never showed up even after numerous attempts. I understand the original owner handed it down to someone in the family. They're probably still learning the ropes. I hope they learn quickly before customers flock to someone else.

3
★★★☆☆

I've used WH Pools for about 6 years now and they used to be very prompt with service. However the last time I contacted them, they never showed up even after numerous attempts. I understand the original owner handed it down to someone in the family. They're probably still learning the ropes. I hope they learn quickly before customers flock to someone else.

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This place used to be really good, but I don't know what happened. When we had a problem with our pump, our call didn't get returned. When we called a second time, the guy called back right away, but the service isn't what it used to be. We used to use them all the time and they were top knotch. They knew their stuff and always fixed our problems quickly. I am not sure if this business is now owned by someone else or not, but it isn't as good as it used to be.

3
★★★☆☆

This place used to be really good, but I don't know what happened. When we had a problem with our pump, our call didn't get returned. When we called a second time, the guy called back right away, but the service isn't what it used to be. We used to use them all the time and they were top knotch. They knew their stuff and always fixed our problems quickly. I am not sure if this business is now owned by someone else or not, but it isn't as good as it used to be.

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W&H is a business that still knows what customer service is. It's hard to find a business that shows up when they are suppose to and does what they are suppose to all the time. They know how to look, act and speak professionally. They have gone out of their way to help me and I have reccommended them to others.
Call them, you won't be sorry.

PROS: The staff
CONS: none

5
★★★★★

W&H is a business that still knows what customer service is. It's hard to find a business that shows up when they are suppose to and does what they are suppose to all the time. They know how to look, act and speak professionally. They have gone out of their way to help me and I have reccommended them to others.
Call them, you won't be sorry.

PROS: The staff
CONS: none

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