Riviera Fitness Ctr Pnscl

★★★☆☆
  • 4469 Mobile Hwy # C

    Pensacola, FL 32506

    Map & Directions
  • 850-458-2020

About Riviera Fitness Ctr Pnscl

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Sports & Recreation

Sports & Recreation
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the financial part of the company stinks!!! I have canceled my bro-in law subscription which i said could be taken out of my account if he paid me for. The next day i went in and canceled it. It was canceled wrong. and i did not keep my

3
★★★★★

the financial part of the company stinks!!! I have canceled my bro-in law subscription which i said could be taken out of my account if he paid me for. The next day i went in and canceled it. It was canceled wrong. and i did not keep my

.

For sometime now, going to the Riviera Fitness ctr is part of my weekly regimen already. I seem to grow fond of the place as it is built to help people reach their goal to become healthier. I am amazed at the variety of their

3
★★★★★

For sometime now, going to the Riviera Fitness ctr is part of my weekly regimen already. I seem to grow fond of the place as it is built to help people reach their goal to become healthier. I am amazed at the variety of their

.

if you want to fit to a smaller dress size, you need to seek the expertise of trainers from Riviera Fitness Ctr. They are kind, helpful and very informative as to what will be the very best work-out plan and strategies for you. They have

3
★★★★★

if you want to fit to a smaller dress size, you need to seek the expertise of trainers from Riviera Fitness Ctr. They are kind, helpful and very informative as to what will be the very best work-out plan and strategies for you. They have

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Its gonna be like that with all large gyms. You sign the contract and your theirs. Gyms always "forget" to inform you on changes. They "lose" paperwork that could help you in a dispute against them. And they are "always" rude. Being rude is in their blood. Riviera is a SLIMY,SEXIST, AND HORRIBLY RUDE enterprise and I will go out of my way to discourage anyone from signing a contract to enjoy a gym. World gym and pensacourt are some of the best gyms to sign up for. You can cancel whenever and there are no "hidden fee's" They are truly for their customers.

1
★☆☆☆☆

Its gonna be like that with all large gyms. You sign the contract and your theirs. Gyms always "forget" to inform you on changes. They "lose" paperwork that could help you in a dispute against them. And they are "always" rude. Being rude is in their blood. Riviera is a SLIMY,SEXIST, AND HORRIBLY RUDE enterprise and I will go out of my way to discourage anyone from signing a contract to enjoy a gym. World gym and pensacourt are some of the best gyms to sign up for. You can cancel whenever and there are no "hidden fee's" They are truly for their customers.

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Horrible. I am a Muslim female who joined this "all womens" fitness center so that I would be able to work out comfortably. After signing my personal training agreement and showing up for my first appointment, to my surprise the new gym was still under construction and I never received a phone call rescheduling my appointment. I was then greeted at the door by one of the workers insulting me by saying "Girl are you crazy! Why are you wearing all those clothes"! This was a very unprofessional thing to say to a new customer. When I went to cancel my contract due to these two occurances, it was impossible. Im very disappointed by this gym and so are many other people!

1
★☆☆☆☆

Horrible. I am a Muslim female who joined this "all womens" fitness center so that I would be able to work out comfortably. After signing my personal training agreement and showing up for my first appointment, to my surprise the new gym was still under construction and I never received a phone call rescheduling my appointment. I was then greeted at the door by one of the workers insulting me by saying "Girl are you crazy! Why are you wearing all those clothes"! This was a very unprofessional thing to say to a new customer. When I went to cancel my contract due to these two occurances, it was impossible. Im very disappointed by this gym and so are many other people!

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.

I love, love, LOVE this gym! It is huge and is filled with top of the line equipment. The people who work there are always nice and helpful. I highly reccomend this gym if you are looking for a place to get in great shape. I don't know why

3
★★★★★

I love, love, LOVE this gym! It is huge and is filled with top of the line equipment. The people who work there are always nice and helpful. I highly reccomend this gym if you are looking for a place to get in great shape. I don't know why

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Same thing happened with my debit card. Paramount customer service are RUDE, RUDE, RUDE. They were debiting my account and when something went wrong with the payment, instead of CALLING me in the first place, they waited a few months so they could tack on a LATE FEE which they feel perfectly justified or else they report it as late on your credit report. Which they did!!! It wasn't even for me, but for my daughter...the gym and I didn't know it until almost 90 days after they hassled her for the payment of which I had no knowledge of. When I explained the situation, their greedy paws captitalized because THEY CAN! I told them to take the compalint off my credit card and I will pay them their stinking $75 OVER CHARGE considering the monthly payments were less than $20!!!

I can't stand Paramount. What despicable, greedy, manipulative money grubbing people. I wouldn't recommend this gym to anyone because of them. They could have called when they didn't collect without the excess fee's but they didn't. They only do it when it adds up.

0
★☆☆☆☆

Same thing happened with my debit card. Paramount customer service are RUDE, RUDE, RUDE. They were debiting my account and when something went wrong with the payment, instead of CALLING me in the first place, they waited a few months so they could tack on a LATE FEE which they feel perfectly justified or else they report it as late on your credit report. Which they did!!! It wasn't even for me, but for my daughter...the gym and I didn't know it until almost 90 days after they hassled her for the payment of which I had no knowledge of. When I explained the situation, their greedy paws captitalized because THEY CAN! I told them to take the compalint off my credit card and I will pay them their stinking $75 OVER CHARGE considering the monthly payments were less than $20!!!

I can't stand Paramount. What despicable, greedy, manipulative money grubbing people. I wouldn't recommend this gym to anyone because of them. They could have called when they didn't collect without the excess fee's but they didn't. They only do it when it adds up.

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Horrible customer service from Paramount. I am in the military and went into the club when I got orders to leave my duty station. They said no problem, just send the orders to Paramount. Well, a year later after I realized they had been charging me $25/month AN ENTIRE YEAR after I cancelled, they claimed they never received my orders. I still have a copy of the orders and offered to send them in again but they said NO. I was patient on the phone with the "supervisor" who seemed to have no authority. But come on, you're telling me you wont refund my $300 when I've been in another state for an entire year for military service? Great appreciation of the military. Thanks Paramount. Worthless.

0
★☆☆☆☆

Horrible customer service from Paramount. I am in the military and went into the club when I got orders to leave my duty station. They said no problem, just send the orders to Paramount. Well, a year later after I realized they had been charging me $25/month AN ENTIRE YEAR after I cancelled, they claimed they never received my orders. I still have a copy of the orders and offered to send them in again but they said NO. I was patient on the phone with the "supervisor" who seemed to have no authority. But come on, you're telling me you wont refund my $300 when I've been in another state for an entire year for military service? Great appreciation of the military. Thanks Paramount. Worthless.

Cons: PARAMOUNT ACCEPTANCE

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This club uses a horrible accounting company called Paramount Acceptance. When my bank sent me a new debit card with a new expiration date, I didn't realize Riviera couldn't take the monthly $20 from my account until a few months later when I received a COLLECTIONS notice from the company.

I was using the gym on a regular basis, and not once did anyone say anything to me for two months. When I tried to work out the situation, Paramount was so horribly rude that I hung up. It was a terrible experience with the most HORRIBLE customer service. I tried to cancel my membership to no avail.

This gym lost my continued business along with at least three other people I convinced not to get a membership here. We went to Pensacourt and loved the people and the classes there.

I would avoid this gym unless they use a new accounting company.

0
★☆☆☆☆

This club uses a horrible accounting company called Paramount Acceptance. When my bank sent me a new debit card with a new expiration date, I didn't realize Riviera couldn't take the monthly $20 from my account until a few months later when I received a COLLECTIONS notice from the company.

I was using the gym on a regular basis, and not once did anyone say anything to me for two months. When I tried to work out the situation, Paramount was so horribly rude that I hung up. It was a terrible experience with the most HORRIBLE customer service. I tried to cancel my membership to no avail.

This gym lost my continued business along with at least three other people I convinced not to get a membership here. We went to Pensacourt and loved the people and the classes there.

I would avoid this gym unless they use a new accounting company.

Pros: Very cheap

Cons: Bad instructors, outdated equipment, horrible customer service

 

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