Al Packer Ford West

★★★★☆
  • 10601 Southern Blvd

    Royal Palm Beach, FL 33411

    Map & Directions
  • 561-790-1100

4.0 5
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I've been using Al Packer West for service on my car since moving to the area 2 years ago. We've been so pleased with the helpful workers in the service dept that when my husband was ready to shop for a new truck it was our first choice to shop. When we were ready to test drive and purchase Michael Gooden was very patient and helpful and got the job done.

5
★★★★★

I've been using Al Packer West for service on my car since moving to the area 2 years ago. We've been so pleased with the helpful workers in the service dept that when my husband was ready to shop for a new truck it was our first choice to shop. When we were ready to test drive and purchase Michael Gooden was very patient and helpful and got the job done.

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I went to Al Packer west the other day and had a salesman named Art. He wasn't that bad of a salesman, but he was a bit short with me. He said he didn't have time to let me test drive one because he was waiting for an appointment. I got the feeling he didn't think I had the money to buy. I was looking at new Mustangs and they had very few to choose from. I asked him if I could order one and he said no. I thought (and I was right) you could special order cars from Ford. On my way out, he started to walk me to a tall long desk with a guy sitting at it. The guy looked up and waved me and Art away. Art walked me to the door. I left my sunglasses inside and I overheard them calling me a hamster. I spent an hour and a half there and was very disappointed. I didn't know why would they call me a hamster?

I ended up at Mullinax in Lake Park. They had about 20 Mustangs. They treated me with respect. I hope Art reads this because I bought a 2011 GT there. They don't have dealer fees. At Al Packer they have a $600 dealer fee. I also found out what a hamster is. A hamster is a customer who they think has bad credit. I have a 680 and didn't have a problem getting a good rate from Mullinax.

1
★☆☆☆☆

I went to Al Packer west the other day and had a salesman named Art. He wasn't that bad of a salesman, but he was a bit short with me. He said he didn't have time to let me test drive one because he was waiting for an appointment. I got the feeling he didn't think I had the money to buy. I was looking at new Mustangs and they had very few to choose from. I asked him if I could order one and he said no. I thought (and I was right) you could special order cars from Ford. On my way out, he started to walk me to a tall long desk with a guy sitting at it. The guy looked up and waved me and Art away. Art walked me to the door. I left my sunglasses inside and I overheard them calling me a hamster. I spent an hour and a half there and was very disappointed. I didn't know why would they call me a hamster?

I ended up at Mullinax in Lake Park. They had about 20 Mustangs. They treated me with respect. I hope Art reads this because I bought a 2011 GT there. They don't have dealer fees. At Al Packer they have a $600 dealer fee. I also found out what a hamster is. A hamster is a customer who they think has bad credit. I have a 680 and didn't have a problem getting a good rate from Mullinax.

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Al Packer Ford West has excellent service people, and salesmen in their dealership. Their service department has the most helpful service manager, and works hard to save you money. The service manager helps to get you in for service and out that is most convenient to you and can also provide transportation back to your home. Also their parts department has very helpful people to help you find the parts you need. They listen to what you want. I would very highly recommend this business.

5
★★★★★

Al Packer Ford West has excellent service people, and salesmen in their dealership. Their service department has the most helpful service manager, and works hard to save you money. The service manager helps to get you in for service and out that is most convenient to you and can also provide transportation back to your home. Also their parts department has very helpful people to help you find the parts you need. They listen to what you want. I would very highly recommend this business.

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0 out of 1 people found this review helpful.

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We've used Al Packer Ford West to service a company car-a Ford Taurus. They did a good job and accepted the lease service contact with no problems. They detected the problem and serviced the car with out any difficulties. We have friends who have purchased new vehicles from the dealership and have said it was a pleasant experience and believe they got a good deal. They carry both new and used vehicles. They are conveniently located right on Southern Blvd in Royal palm Beach. Recommend.

PROS: Good location, good service
CONS: None

5
★★★★★

We've used Al Packer Ford West to service a company car-a Ford Taurus. They did a good job and accepted the lease service contact with no problems. They detected the problem and serviced the car with out any difficulties. We have friends who have purchased new vehicles from the dealership and have said it was a pleasant experience and believe they got a good deal. They carry both new and used vehicles. They are conveniently located right on Southern Blvd in Royal palm Beach. Recommend.

PROS: Good location, good service
CONS: None

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0 out of 1 people found this review helpful.

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I purchased a new SUV from Al Packer about 3 months ago. The service was great. The sales manager did what it took to close a deal. I would definitly recommend this car dealership.

4
★★★★☆

I purchased a new SUV from Al Packer about 3 months ago. The service was great. The sales manager did what it took to close a deal. I would definitly recommend this car dealership.

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0 out of 1 people found this review helpful.

 

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