Cohen's Fashion Optical

★☆☆☆☆
  • 1455 NW 107th Ave 654

    Doral, FL 33172

    Map & Directions
  • 305-592-2270

About Cohen's Fashion Optical

Hours
Sun 11am-7pm, Mon-Sat 10am-9pm

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I went to Cohen's Optical at International Mall on Saturday, July 17, 2010 with my boyfriend to get a quote for a his new perscriptrion and new glasses. We were shopping around first, but were prepared to spend a good amount of money on his new glasses if the price was good. When we walked into Cohen's Optical in Int'l Mall there was no one else in the store and the only lady that was there did not greet us. All the frames were laying in a glass display and we could not see the prices on them. My b/f asked the lady where are the prices and to that she replied "On the frames" and then she turned around and walked away from us not saying another word. That was very rude and we were not prepared for that kind of treatment so we walked out. The experience was very unpleasant and the person working there obviously doesn't have any customer service skills at all. She was very very rude to a potential cusotmer that was prepared to spend over $400.00 on new glasses. Shortly after, we went into Sears Optical in the same mall on the 2nd floor, we received an outstanding customer service and were very happy. Cohen's Optical was a very bad experience for us and I would not recommend it to anyone at all.

1
★☆☆☆☆

I went to Cohen's Optical at International Mall on Saturday, July 17, 2010 with my boyfriend to get a quote for a his new perscriptrion and new glasses. We were shopping around first, but were prepared to spend a good amount of money on his new glasses if the price was good. When we walked into Cohen's Optical in Int'l Mall there was no one else in the store and the only lady that was there did not greet us. All the frames were laying in a glass display and we could not see the prices on them. My b/f asked the lady where are the prices and to that she replied "On the frames" and then she turned around and walked away from us not saying another word. That was very rude and we were not prepared for that kind of treatment so we walked out. The experience was very unpleasant and the person working there obviously doesn't have any customer service skills at all. She was very very rude to a potential cusotmer that was prepared to spend over $400.00 on new glasses. Shortly after, we went into Sears Optical in the same mall on the 2nd floor, we received an outstanding customer service and were very happy. Cohen's Optical was a very bad experience for us and I would not recommend it to anyone at all.

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