Pet Creations

★★★★★

Pets & Animals

Pets & Animals
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I take my toy poodle to Pet Creations for grooming. He is 14 years old and I have taken him to other places for grooming but always come back to Kim. She genuinely loves animals and does a very professional job at grooming Coco and he

3
★★★★★

I take my toy poodle to Pet Creations for grooming. He is 14 years old and I have taken him to other places for grooming but always come back to Kim. She genuinely loves animals and does a very professional job at grooming Coco and he

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First off I would like to say that the reviews of this place weren't completely honest. I've been in and out of Kim's store for the last two decades, and she has never been anything other then sweet, knowledgeable and caring. This is truly a great establishment, so much better and more personal interaction then all of the big box stores, I refuse to spend my money anywhere else. I noticed the bad reviews didn't start until right around the time that she suffered the loss of her mother. I'm not trying to make excuses for her, I could only imagine where I would be if I lost my mother. So before you write this place off as a waste of time maybe you should stop in and see how wonderful and friendly everyone is at Pet Creations.

5
★★★★★

First off I would like to say that the reviews of this place weren't completely honest. I've been in and out of Kim's store for the last two decades, and she has never been anything other then sweet, knowledgeable and caring. This is truly a great establishment, so much better and more personal interaction then all of the big box stores, I refuse to spend my money anywhere else. I noticed the bad reviews didn't start until right around the time that she suffered the loss of her mother. I'm not trying to make excuses for her, I could only imagine where I would be if I lost my mother. So before you write this place off as a waste of time maybe you should stop in and see how wonderful and friendly everyone is at Pet Creations.

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Best pet store in Jacksonville. Staff is very knowledgeable in all areas. I have a blue and gold macaque Kim is the only one I allow to do his grooming. If she doesn't have an item she will happily order it for you. The price of her Bird

3
★★★★★

Best pet store in Jacksonville. Staff is very knowledgeable in all areas. I have a blue and gold macaque Kim is the only one I allow to do his grooming. If she doesn't have an item she will happily order it for you. The price of her Bird

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What a lieing trash store,the owner lies about her employees,lies to the customers,sells buggy feed and lies about it.

3
★★★★★

What a lieing trash store,the owner lies about her employees,lies to the customers,sells buggy feed and lies about it.

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Wonderful store! The people were super friendly and answered all our questions. Everything from fish to horses! I highly recommend this store!

3
★★★★★

Wonderful store! The people were super friendly and answered all our questions. Everything from fish to horses! I highly recommend this store!

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I was in your store sat morning for about 45 mins and no one even asked me if i needed any help....then i over herd the lady at the reg talking to someone in the store i guess it was another customer of hers and the lies she told to get

3
★★★★★

I was in your store sat morning for about 45 mins and no one even asked me if i needed any help....then i over herd the lady at the reg talking to someone in the store i guess it was another customer of hers and the lies she told to get

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how many different people do u need to lie to!! please explain to me how is it a product is one price and an hour later it has gone up!! and if you need to lie to someone to make a sale be sure you no whom you are dealing with kim!! you

3
★★★★★

how many different people do u need to lie to!! please explain to me how is it a product is one price and an hour later it has gone up!! and if you need to lie to someone to make a sale be sure you no whom you are dealing with kim!! you

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They were so great! I went here for the first time, looking for a pet for my son for christmas. This store was so much bigger than i was expecting. They had all kinds of animals. I ended up getting my son a Rabbit. They were so helpful! They showed me what i needed for the rabbit, (my first so i didnt know anything about them.) and my husband has been wanting a fish tank and they showed us what kind of salt and fresh water fish they had. It was so nice getting the service from them we Never get Pet Smart. I would send everyone i know here instead of those big chain places. The girl working there said that if there was something they dont have instock that we want or need they will order it and have it within a week. I would much rather shop at small business than the big chains any day. They even had the Purina feed and Hay i feed my horses. I will go out of my way to go here for now on!

5
★★★★★

They were so great! I went here for the first time, looking for a pet for my son for christmas. This store was so much bigger than i was expecting. They had all kinds of animals. I ended up getting my son a Rabbit. They were so helpful! They showed me what i needed for the rabbit, (my first so i didnt know anything about them.) and my husband has been wanting a fish tank and they showed us what kind of salt and fresh water fish they had. It was so nice getting the service from them we Never get Pet Smart. I would send everyone i know here instead of those big chain places. The girl working there said that if there was something they dont have instock that we want or need they will order it and have it within a week. I would much rather shop at small business than the big chains any day. They even had the Purina feed and Hay i feed my horses. I will go out of my way to go here for now on!

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1 out of 1 people found this review helpful.

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love the staff very friendly,very knowledgeable anwsered all my question about my aquarium.they have a huge selection of salt water and coral frags. prices are great.best dog groomer in town.

3
★★★★★

love the staff very friendly,very knowledgeable anwsered all my question about my aquarium.they have a huge selection of salt water and coral frags. prices are great.best dog groomer in town.

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Huge slection of salt water and fresh water fish.lots of deco for your aquarium. very helpful staff. helped me with everything i needed.huge slection of dog toys that you don't see in the big box stores. can't wait till i can go pick out

3
★★★★★

Huge slection of salt water and fresh water fish.lots of deco for your aquarium. very helpful staff. helped me with everything i needed.huge slection of dog toys that you don't see in the big box stores. can't wait till i can go pick out

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Went in with a problem with my bird.they answered all my questions.had a lot toys that i havn't seen before any where else.very nice staff very friendly.great prices. and a great place to shop

3
★★★★★

Went in with a problem with my bird.they answered all my questions.had a lot toys that i havn't seen before any where else.very nice staff very friendly.great prices. and a great place to shop

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I just took my kids to Pet Creations and we all had a wonderful time!! They had the cutest horse and goat out front and so many different kinds of animals i've never seen before. Everyone was so helpful and answered every question we had.

3
★★★★★

I just took my kids to Pet Creations and we all had a wonderful time!! They had the cutest horse and goat out front and so many different kinds of animals i've never seen before. Everyone was so helpful and answered every question we had.

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to be fair I have to say the, 2 gentlemen, are excellent! great with customers. HOWEVER THE OWNER KIM IS A PETTY AND GREEDY PERSON WITH NO CLUE HOW TO RUN A BUSINESS. my wife and I have purchased fish, plants, equipment, etc. we went to purchase feeder shrimp, I asked for 100, did I expect them to count them ? no, of course.not, THAT WOULD BE REDICULOUS!!! so at the counter KIM THE OWNER puntcures the bag,LIES and says it was an accident, THIS THE SECOND TIME SHE HAS DONE THIS, and actually takes the shrimp to the back to count them. WOW HOW PETTY ! now mind you they.may have been more then 100, but there were quite a few that were dead too. no big deal. SO AFTER LYING AND WASTING OUR TIME, I told just give me 20. KIMS argument was she is running a business, HELLO KIM, YOU TURNED A $16 sale into a $3 sale. and lost 2 LOYAL REPEAT CUSTOMERS over a few 15 CENT shrimp. NOT GOOD BUSINESS.

1
★☆☆☆☆

to be fair I have to say the, 2 gentlemen, are excellent! great with customers. HOWEVER THE OWNER KIM IS A PETTY AND GREEDY PERSON WITH NO CLUE HOW TO RUN A BUSINESS. my wife and I have purchased fish, plants, equipment, etc. we went to purchase feeder shrimp, I asked for 100, did I expect them to count them ? no, of course.not, THAT WOULD BE REDICULOUS!!! so at the counter KIM THE OWNER puntcures the bag,LIES and says it was an accident, THIS THE SECOND TIME SHE HAS DONE THIS, and actually takes the shrimp to the back to count them. WOW HOW PETTY ! now mind you they.may have been more then 100, but there were quite a few that were dead too. no big deal. SO AFTER LYING AND WASTING OUR TIME, I told just give me 20. KIMS argument was she is running a business, HELLO KIM, YOU TURNED A $16 sale into a $3 sale. and lost 2 LOYAL REPEAT CUSTOMERS over a few 15 CENT shrimp. NOT GOOD BUSINESS.

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1 out of 3 people found this review helpful.

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Called first to see if they had the specific item; I spelled it and said no substitutes. Lady on the phone checked and said yes, we have it. I drove 42 minutes to get there. They didn't have it. Took 15 minutes to get someone to help me,

3
★★★★★

Called first to see if they had the specific item; I spelled it and said no substitutes. Lady on the phone checked and said yes, we have it. I drove 42 minutes to get there. They didn't have it. Took 15 minutes to get someone to help me,

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I wouldn't shop anywhere else for my fish or aquarium supplies. If they don't have it they will get it...just ask. These folks are great, friendly and really knowledgeable. I LOVE THIS SHOP!! If you live in North FL South GA, definately give this shop a try, you won't be disappointed, its worth the drive.

5
★★★★★

I wouldn't shop anywhere else for my fish or aquarium supplies. If they don't have it they will get it...just ask. These folks are great, friendly and really knowledgeable. I LOVE THIS SHOP!! If you live in North FL South GA, definately give this shop a try, you won't be disappointed, its worth the drive.

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2 out of 3 people found this review helpful.

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The most friendly and informative people I have ever encountered,truly animal lovers and people people. I have no problem driving from San Marco to Ocean way to get what I need. I recommend every one to stop out their and see what they have to offer I am sure you will not leave empty handed. Family owned and run. Best of luck to you all.Tom

5
★★★★★

The most friendly and informative people I have ever encountered,truly animal lovers and people people. I have no problem driving from San Marco to Ocean way to get what I need. I recommend every one to stop out their and see what they have to offer I am sure you will not leave empty handed. Family owned and run. Best of luck to you all.Tom

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2 out of 3 people found this review helpful.

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I would highly recommend this store. I wanted some special salt water fish and coral. They ordered what they could and then called other salt water stores in town to help me locate what they did not have. Their business card read as: owner- "GOD". I really liked that too. May God bless this business.

5
★★★★★

I would highly recommend this store. I wanted some special salt water fish and coral. They ordered what they could and then called other salt water stores in town to help me locate what they did not have. Their business card read as: owner- "GOD". I really liked that too. May God bless this business.

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2 out of 3 people found this review helpful.

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This store and it's staff are wonderful. We drive from the Southside passing many other stores to get there. Our Blue Pit Bull has had skin problems for two years and we have tried everything the Vet said and spending a lot of money, but nothing worked. Kim immediately told us our dog was allergic to corn and suggested Premium Edge Skin and Coat. Premium Edge is $5.00 cheaper here than any other place in town. Our Dog looks fantastic and does not scratch anymore. God Bless this wonderful lady and her business.

5
★★★★★

This store and it's staff are wonderful. We drive from the Southside passing many other stores to get there. Our Blue Pit Bull has had skin problems for two years and we have tried everything the Vet said and spending a lot of money, but nothing worked. Kim immediately told us our dog was allergic to corn and suggested Premium Edge Skin and Coat. Premium Edge is $5.00 cheaper here than any other place in town. Our Dog looks fantastic and does not scratch anymore. God Bless this wonderful lady and her business.

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1 out of 3 people found this review helpful.

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dirty, rude, dogs kept in fish tanks,dead fish in 75% of the tanks, reef has flat worms, damsel tank has a lion fish in it. I will never go here again 10/21/10

3
★★★★★

dirty, rude, dogs kept in fish tanks,dead fish in 75% of the tanks, reef has flat worms, damsel tank has a lion fish in it. I will never go here again 10/21/10

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We had 4 tropical fish that were eating the fins off of our other fish and they helped us out. Everything was great it was clean and most of all of the animals in there were well taken care of and the people we just extremely friendly to us. I would recommend them to anyone needing any help with your pets.

2
★★★★★

We had 4 tropical fish that were eating the fins off of our other fish and they helped us out. Everything was great it was clean and most of all of the animals in there were well taken care of and the people we just extremely friendly to us. I would recommend them to anyone needing any help with your pets.

Pros: the help was great they were so nice and friendly

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This is the best pet store. I had an emergency with ill tropical fish, even though it was close to closing time-they kept the store open and provided expert advice on how to balance the water and cure my fish. All the products and advice worked-I saved three ill fish. Kim provides the freshest parrot food and seed. They also trim the beaks, nails and wings on my two blue front amazons. They are gentle and experts in their field. I highly recommend them.

5
★★★★★

This is the best pet store. I had an emergency with ill tropical fish, even though it was close to closing time-they kept the store open and provided expert advice on how to balance the water and cure my fish. All the products and advice worked-I saved three ill fish. Kim provides the freshest parrot food and seed. They also trim the beaks, nails and wings on my two blue front amazons. They are gentle and experts in their field. I highly recommend them.

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2 out of 3 people found this review helpful.

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This is a fantastic store! I've been a customer for years. We've recently had a chain pet store open up on the north side that I tried for awhile... I've returned to Pet Creations! Nothing beats the personal service that Kim and the staff provide! Kim always knows the answers to your questions & if she doesn't, she will go out of her way to find out for you! Wonderful one on one service... I don't know how she does it! :))

5
★★★★★

This is a fantastic store! I've been a customer for years. We've recently had a chain pet store open up on the north side that I tried for awhile... I've returned to Pet Creations! Nothing beats the personal service that Kim and the staff provide! Kim always knows the answers to your questions & if she doesn't, she will go out of her way to find out for you! Wonderful one on one service... I don't know how she does it! :))

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2 out of 3 people found this review helpful.

.

WOW!! What a store! I went on advice of my co-workers and I was impressed. They helped cure my dog from an itchy skin problem when my own vet had failed. The salt water was amazing and the specialist was a wealth of info! They even had a miniature horse !
My kids loved it and I was amazed at the service!!

5
★★★★★

WOW!! What a store! I went on advice of my co-workers and I was impressed. They helped cure my dog from an itchy skin problem when my own vet had failed. The salt water was amazing and the specialist was a wealth of info! They even had a miniature horse !
My kids loved it and I was amazed at the service!!

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2 out of 3 people found this review helpful.

 

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