Alpha One Truck Rental Inc

★★☆☆☆

About Alpha One Truck Rental Inc

Categories
  • Auto Parts & Accessories
  • Automotive Repair
Details
  • Oil Changes

Automotive

Automotive
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The Asst. Manger Steve Miller is Very UNFRIENDLY and aggressively gave poor customer service, I was told on the 1ST day had to make an appointment and was turned away without service , I returned the next day to be treated with poor and unfriendly service and Steve went as far as taring up the service contract because I read the service contract before signing it and was refused service. I puzzled because I have all ways received good quality service in the past. and when I came in the first day I could tell the store was under new management and I asked Steve was it because the feel was different.

1
★☆☆☆☆

The Asst. Manger Steve Miller is Very UNFRIENDLY and aggressively gave poor customer service, I was told on the 1ST day had to make an appointment and was turned away without service , I returned the next day to be treated with poor and unfriendly service and Steve went as far as taring up the service contract because I read the service contract before signing it and was refused service. I puzzled because I have all ways received good quality service in the past. and when I came in the first day I could tell the store was under new management and I asked Steve was it because the feel was different.

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I have to admit that I also have had my oil changed there. I have worked on some of my own cars in the past - so I know cars. Their tech tried to sell me AGGRESSIVELY and overpriced, useless tune up service when I had recently changed my plugs and tuned up the car myself. It was running flawlessly. I explained this to him but he insisted forward.....

2
★★☆☆☆

I have to admit that I also have had my oil changed there. I have worked on some of my own cars in the past - so I know cars. Their tech tried to sell me AGGRESSIVELY and overpriced, useless tune up service when I had recently changed my plugs and tuned up the car myself. It was running flawlessly. I explained this to him but he insisted forward.....

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When this quick tune up business first opened, I had my two vehicles' oil changed with satisfactory results. The prices were reasonable and the service personnel were friendly. I became disillusioned soon after when they tried to hard sell me a $270 service package that they insisted my car manufacturer recommended at that mileage. Fortunately, I declined and read my owner's manual which was contrary to All Tunes sales pitch.

2
★★☆☆☆

When this quick tune up business first opened, I had my two vehicles' oil changed with satisfactory results. The prices were reasonable and the service personnel were friendly. I became disillusioned soon after when they tried to hard sell me a $270 service package that they insisted my car manufacturer recommended at that mileage. Fortunately, I declined and read my owner's manual which was contrary to All Tunes sales pitch.

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