Tire Kingdom

★★☆☆☆
  • 1485 E Mitchell Hammock Rd

    Oviedo, FL 32765

    Map & Directions
  • 407-977-8889

About Tire Kingdom

Categories
  • Tires
  • Brake Repair
  • Oil Changes
  • Auto Body Paint & Repair
  • Automotive Repair
Details
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-Sa 7am-7pm, Su 9am-5pm

Automotive

Automotive
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2.0 3
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I have been a customer at TK for 6 years! I am disappointed at what happened the last three times. After the last two, just because I believe in giving chances to people, I went their again the last week.
What started as coolants overheat and probable thermostat failure became a 510 dollar deal for ma and 2 days of work? The first day they changed the perfectly okay coolant pump, which I saw myself, and ripped me saying everything is working now. The very next day, only driving the vehicle for 2 miles I still had the same coolant overheating issue and took it back. This time, it became a radiator fan clutch assembly issue and a thermostat issue. The guy at the center kept arguing that the pump was broken, when he had to change a 79 dollar thermostat to get it fixed.
This is another ridiculous story, where they changed the temperature indicator on the same vehicle and assembled everything and started to vehicle to only realize that they used the wrong sensor. The meter read off scale. Then he said to me, your onboard computer is bad and will take another @@@dollars to fix. I asked the guy to unplug the new sensor and plug the old one outside, without removing the sensor from the engine. The meter read well. He kept arguing that the computer is bad! I asked him to put the old sensor back and I have it still working. It was a simple loose or bad connection at the connector! They still charged for the job!
I wish there was a half star here in review. I have records of everything above. I understand that people needs to make money to live. But things above are not expected from the work force and backbone of such a great country. Pretty sad that people, who are committed to their work, are honest and passionate and always want to help is becoming a rear species!

1
★☆☆☆☆

I have been a customer at TK for 6 years! I am disappointed at what happened the last three times. After the last two, just because I believe in giving chances to people, I went their again the last week.
What started as coolants overheat and probable thermostat failure became a 510 dollar deal for ma and 2 days of work? The first day they changed the perfectly okay coolant pump, which I saw myself, and ripped me saying everything is working now. The very next day, only driving the vehicle for 2 miles I still had the same coolant overheating issue and took it back. This time, it became a radiator fan clutch assembly issue and a thermostat issue. The guy at the center kept arguing that the pump was broken, when he had to change a 79 dollar thermostat to get it fixed.
This is another ridiculous story, where they changed the temperature indicator on the same vehicle and assembled everything and started to vehicle to only realize that they used the wrong sensor. The meter read off scale. Then he said to me, your onboard computer is bad and will take another @@@dollars to fix. I asked the guy to unplug the new sensor and plug the old one outside, without removing the sensor from the engine. The meter read well. He kept arguing that the computer is bad! I asked him to put the old sensor back and I have it still working. It was a simple loose or bad connection at the connector! They still charged for the job!
I wish there was a half star here in review. I have records of everything above. I understand that people needs to make money to live. But things above are not expected from the work force and backbone of such a great country. Pretty sad that people, who are committed to their work, are honest and passionate and always want to help is becoming a rear species!

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I went in to get a tire plugged ($25) and and oil changed ($17). The oil change was documented to have all the fluids checked and the tires rotated. After I paid I noticed that my windshield wash fluid was not replaced, despite the fact that the dashboard light for low fluid was lit and my tires were not rotated. I went back in to ask the associate why these things were not done and he stated that those services were by request only. I find that hard to believe as that fact is not documented anywhere. So now my truck goes back to the end of the waiting list to get the services performed that were not performed the first time. Most of my afternoon was spent in their waiting room.

Also, my $25 and $17 services total almost $53 after shop fees(?), oil disposal fees and tax.

2
★★☆☆☆

I went in to get a tire plugged ($25) and and oil changed ($17). The oil change was documented to have all the fluids checked and the tires rotated. After I paid I noticed that my windshield wash fluid was not replaced, despite the fact that the dashboard light for low fluid was lit and my tires were not rotated. I went back in to ask the associate why these things were not done and he stated that those services were by request only. I find that hard to believe as that fact is not documented anywhere. So now my truck goes back to the end of the waiting list to get the services performed that were not performed the first time. Most of my afternoon was spent in their waiting room.

Also, my $25 and $17 services total almost $53 after shop fees(?), oil disposal fees and tax.

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I had new tires put on my vehicle lasts week and found this Tire Kingdom to be lacking in several areas. Their pricing was extremely high. They recommended services that didn't really need to be done at very high prices. They recommended a front brake job for my vehicle and were going to chagre $400. we went elsewhere and had the same thing done for less the half the price. The staff were very courteous and called to let us know when our job was complete, we just weren't happy with the prices.

3
★★★☆☆

I had new tires put on my vehicle lasts week and found this Tire Kingdom to be lacking in several areas. Their pricing was extremely high. They recommended services that didn't really need to be done at very high prices. They recommended a front brake job for my vehicle and were going to chagre $400. we went elsewhere and had the same thing done for less the half the price. The staff were very courteous and called to let us know when our job was complete, we just weren't happy with the prices.

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