John's Appliance City

★★☆☆☆
  • 110 Wallace Rd

    New Smyrna Beach, FL 32168

    Map & Directions
  • 386-428-9740

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I recently purchased a LG gas stove from John's Appliance City and paid their full asking price - no discount. After the stove was delivered, my wife and I noticed two significant scratches on the unit. We contacted the salesman in New Smyrna Beach on two occasions and were told that it would be referred to "Customer Service." Nothing was done. I then wrote a letter to the owner, John Hinton, requesting that the stove be repaired or that a suitable discount be given for this scratched and dented appliance. I heard nothing from him. I cannot recommend this store and will never shop there again.

1
★☆☆☆☆

I recently purchased a LG gas stove from John's Appliance City and paid their full asking price - no discount. After the stove was delivered, my wife and I noticed two significant scratches on the unit. We contacted the salesman in New Smyrna Beach on two occasions and were told that it would be referred to "Customer Service." Nothing was done. I then wrote a letter to the owner, John Hinton, requesting that the stove be repaired or that a suitable discount be given for this scratched and dented appliance. I heard nothing from him. I cannot recommend this store and will never shop there again.

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I just purchased several appliances from Johns for my rental properties. My salesmen was very nice in assisting me and finding me the best deal possible he also beat other competitors prices which was very suprising and helpful. Also my tenants have reported that the delivery drivers were excellent and very professional and caring for their homes while delivering!

5
★★★★★

I just purchased several appliances from Johns for my rental properties. My salesmen was very nice in assisting me and finding me the best deal possible he also beat other competitors prices which was very suprising and helpful. Also my tenants have reported that the delivery drivers were excellent and very professional and caring for their homes while delivering!

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Actually I wouldn't even give John's Appliance City one star. I should have gone with my first feeling when I walked into the store and I should have walked right out. I was looking for a stainless steel top mount refrigerator / freezer at the Orange City store. The salesman originally told me they didn't make what I wanted and I "have" to take the french door style instead. We were about to walk out when he suggested that he could order what we wanted. OK, we ordered it and waited 2 weeks for delivery. The WRONG refrigerator was delivered (delivery person was very nice). My husband and I went to the store to discuss the situation and then the Manager (who placed the special order) started yelling at me, the customer. At that point I told her that "now I want to cancel the order". They gave us a credit slip. Last night I checked my credit card online and saw that they also charged the full price to my account. I am soooo disappointed that John's Appliance City is taking advantage of people. BEWARE -- DO NOT purchase from them. There are too many other stores that want our business, don't need to get yelled at when THEY ordered the wrong item and charged me twice and credit once. ATCHLEY's is much friendlier and you get what you order.

1
★☆☆☆☆

Actually I wouldn't even give John's Appliance City one star. I should have gone with my first feeling when I walked into the store and I should have walked right out. I was looking for a stainless steel top mount refrigerator / freezer at the Orange City store. The salesman originally told me they didn't make what I wanted and I "have" to take the french door style instead. We were about to walk out when he suggested that he could order what we wanted. OK, we ordered it and waited 2 weeks for delivery. The WRONG refrigerator was delivered (delivery person was very nice). My husband and I went to the store to discuss the situation and then the Manager (who placed the special order) started yelling at me, the customer. At that point I told her that "now I want to cancel the order". They gave us a credit slip. Last night I checked my credit card online and saw that they also charged the full price to my account. I am soooo disappointed that John's Appliance City is taking advantage of people. BEWARE -- DO NOT purchase from them. There are too many other stores that want our business, don't need to get yelled at when THEY ordered the wrong item and charged me twice and credit once. ATCHLEY's is much friendlier and you get what you order.

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I bought a dryer from John's Appliance City in Orange City. I canceled my order on the same day, because my son had fixed my dryer. I called the store in Daytona Beach, and the fellow said he would take care of this for me. I was worried because the dryer was to be delivered the next morning, so I called again to make sure that it was not delivered. All was well I thought...A month later I have no new dryer and no money either. The tell me this was delivered and that the delivery man was here for 20 minutes doing so. This is a lie. My next step will be for them to have to produce a signed sales order, which they cannot do unless it was forged. All I want is my money back....

1
★☆☆☆☆

I bought a dryer from John's Appliance City in Orange City. I canceled my order on the same day, because my son had fixed my dryer. I called the store in Daytona Beach, and the fellow said he would take care of this for me. I was worried because the dryer was to be delivered the next morning, so I called again to make sure that it was not delivered. All was well I thought...A month later I have no new dryer and no money either. The tell me this was delivered and that the delivery man was here for 20 minutes doing so. This is a lie. My next step will be for them to have to produce a signed sales order, which they cannot do unless it was forged. All I want is my money back....

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I purchased a range for 900,00. When the range arrived it had a white And theycook top instead of the top ordered when my wife and I picked it out. As I complained to the delivery men they told me to take it up with the store I did the very same day much to my suprise I was told no... I then decided to talk to the manager in person. He was disrespectful and refused to exchange for the range we ordered. My wife had stage 4 cancer at the time and did not want to deal with any controversy I have told this story to hundreds of people over the years when I spoke to different groups I continue to express my opinion about Mr john and his band of merry untruthful sales people I will always wish him the worst

1
★☆☆☆☆

I purchased a range for 900,00. When the range arrived it had a white And theycook top instead of the top ordered when my wife and I picked it out. As I complained to the delivery men they told me to take it up with the store I did the very same day much to my suprise I was told no... I then decided to talk to the manager in person. He was disrespectful and refused to exchange for the range we ordered. My wife had stage 4 cancer at the time and did not want to deal with any controversy I have told this story to hundreds of people over the years when I spoke to different groups I continue to express my opinion about Mr john and his band of merry untruthful sales people I will always wish him the worst

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I came to this store looking for a deal on a refrigerator but they didn't have much to show me. What they did have was not very impressive at all, just the usual stuff you can get at any mediocre appliance store. I was not impressed with their prices either and ended up at a big box store. I prefer shopping at local businesses but this time I just couldn't justify it in this particular case.

3
★★★☆☆

I came to this store looking for a deal on a refrigerator but they didn't have much to show me. What they did have was not very impressive at all, just the usual stuff you can get at any mediocre appliance store. I was not impressed with their prices either and ended up at a big box store. I prefer shopping at local businesses but this time I just couldn't justify it in this particular case.

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