Collins Animal Hospital

★★★★☆
28.3471 -80.692
Map and Directions to Collins Animal Hospital

321-453-3992

590 S Plumosa St

Merritt Island, FL

32952

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About Collins Animal Hospital

Hours
Mon. - Fri. 7:30am - 5:30pm;Sat. - Sun. CLOSED

Pets & Animals

Pets & Animals
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4.2727 11
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Reviews 1 - 11 of 11.
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Horrible. I agree with most of you that this used to be a great place with great office staff and vet. Now, it is horrible. His office staff is down and look like they are constantly unhappy. The new office manager is horrible. I've witnessed her being so rude to customers and making ugly faces at them listening to their conversation. She is uncaring and rude. She doesn't care about the people or their animals. She has total control over the office and the vet. Hopefully the vet does realize this woman is ruining his business. I went there for years, now I have moved on to a better and happy place to take my furry children. This place has gone way down hill over the years to the point it should just consider closing.

1
★☆☆☆☆

Horrible. I agree with most of you that this used to be a great place with great office staff and vet. Now, it is horrible. His office staff is down and look like they are constantly unhappy. The new office manager is horrible. I've witnessed her being so rude to customers and making ugly faces at them listening to their conversation. She is uncaring and rude. She doesn't care about the people or their animals. She has total control over the office and the vet. Hopefully the vet does realize this woman is ruining his business. I went there for years, now I have moved on to a better and happy place to take my furry children. This place has gone way down hill over the years to the point it should just consider closing.

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.

Collins Animal Hospital is wonderful! Money was tight this month and my cat hurt his leg and I just didn't have the money to take him to the emergency hospital. Dr. Bongers was quite understanding and made sure that our budget could accomodate the treatment. His staff was super friendly, he was very engaging with my kitten and super friendly to me. Best animal hospital I've ever had to go, it was always such a nightmare with my old dog that had epilepsy anywhere else I went. No other animal hospitals for me!

5
★★★★★

Collins Animal Hospital is wonderful! Money was tight this month and my cat hurt his leg and I just didn't have the money to take him to the emergency hospital. Dr. Bongers was quite understanding and made sure that our budget could accomodate the treatment. His staff was super friendly, he was very engaging with my kitten and super friendly to me. Best animal hospital I've ever had to go, it was always such a nightmare with my old dog that had epilepsy anywhere else I went. No other animal hospitals for me!

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1 out of 1 people found this review helpful.

.

Dr. Bongers and his wonderful staff are excellent! When our cat, Guinness first got sick, we took him to Dr. Bongers and immediately realized that he was world-class! He and his staff have a very caring demeanor and their prices are reasonable! We are still trying to manage Guinness' diabetes, but we know he is in good hands!

5
★★★★★

Dr. Bongers and his wonderful staff are excellent! When our cat, Guinness first got sick, we took him to Dr. Bongers and immediately realized that he was world-class! He and his staff have a very caring demeanor and their prices are reasonable! We are still trying to manage Guinness' diabetes, but we know he is in good hands!

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2 out of 2 people found this review helpful.

.

I have been going there for 4 years now and love it. Oh by the way so do the dogs! Doctor is the best and his staff follow right behind him.

5
★★★★★

I have been going there for 4 years now and love it. Oh by the way so do the dogs! Doctor is the best and his staff follow right behind him.

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1 out of 1 people found this review helpful.

.

I love this facility. Dr. Bongers and his assistants are wonderful. You have to get a little used to his receptionist. Because Dr. Bongers is such a great vet and loved by all, I imagine he has a ton of patients which can be very stressful on the receptionist. I don't think she is cold and abrupt on purpose; I think she is just a little overwhelmed at times. I can tell by the way Dr. Bongers treat Pansy and Baby (Italian greyhounds) that he is a true animal lover. He is patient and very compassionate. He is more concerned with the pet than the finances. This vet is a God Send to us who truly love our pets. Dr. Bongers-don't ever retire!!!

5
★★★★★

I love this facility. Dr. Bongers and his assistants are wonderful. You have to get a little used to his receptionist. Because Dr. Bongers is such a great vet and loved by all, I imagine he has a ton of patients which can be very stressful on the receptionist. I don't think she is cold and abrupt on purpose; I think she is just a little overwhelmed at times. I can tell by the way Dr. Bongers treat Pansy and Baby (Italian greyhounds) that he is a true animal lover. He is patient and very compassionate. He is more concerned with the pet than the finances. This vet is a God Send to us who truly love our pets. Dr. Bongers-don't ever retire!!!

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2 out of 2 people found this review helpful.

.

I agree with most of the clients who have been served by Collins animal hospital. Dr. Bongers is the absolute best vet I have ever taken my babies to. I credit him with saving my dog and cats life. All the while, loving them.
However, after his office staff changed, so did the client service. The last 3 times that I called to make an appointment for my animals, I was treated with absolutely no compassion. Alice on the office staff is cold and rude. I'm sure she doesn't mean to be, but it must just be in her character. Today, I wanted to schedule an appoitment for my Jack Russell Terrior who is in his last days. I couldn't finish my conversation with her because she was cold and crass. I was not in the state of mind to deal with someone being mean to me. I explained to her my son is about to lose his best friend and she quickly snapped"I understand that, but..."
It's sad that such a wonderful vet has such poor help. I can't give a poor rating for one person lacking the skills it takes to work in such a facility

4
★★★★☆

I agree with most of the clients who have been served by Collins animal hospital. Dr. Bongers is the absolute best vet I have ever taken my babies to. I credit him with saving my dog and cats life. All the while, loving them.
However, after his office staff changed, so did the client service. The last 3 times that I called to make an appointment for my animals, I was treated with absolutely no compassion. Alice on the office staff is cold and rude. I'm sure she doesn't mean to be, but it must just be in her character. Today, I wanted to schedule an appoitment for my Jack Russell Terrior who is in his last days. I couldn't finish my conversation with her because she was cold and crass. I was not in the state of mind to deal with someone being mean to me. I explained to her my son is about to lose his best friend and she quickly snapped"I understand that, but..."
It's sad that such a wonderful vet has such poor help. I can't give a poor rating for one person lacking the skills it takes to work in such a facility

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2 out of 2 people found this review helpful.

.

I understand that Dr. Bongers is a good vet, however his receptionist is very rude. Trying calling without her being rude is impossible. I don't understand why she is there. Everyone complains about her.

2
★★☆☆☆

I understand that Dr. Bongers is a good vet, however his receptionist is very rude. Trying calling without her being rude is impossible. I don't understand why she is there. Everyone complains about her.

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1 out of 1 people found this review helpful.

.

Dr Bongers is without a doubt the best Vet i have ever met. When our Chow (Jay) got sick, i was afraid of what the Vet was going to cost me. We were broke. A friend said to call Dr Bongers. He is not nearly as expensive as most Vet's and it is the only office i have ever been to where the animals are HAPPY to be there. Also we took in a dog named Honee (Thou we really could not afford to) and turned out the previous owner used Dr Bongers. He gladly gave us her history, and understands that we cannot afford right now to bring the dog's in unless it's really needed. Yet, when i need Medicine for Jay, or flea med's for both dogs, he charged me very little. I think Merritt Island loves this man so much because he seems to understand that many of us just don't have a couple hundred $'s to drop on a Vet bill.

5
★★★★★

Dr Bongers is without a doubt the best Vet i have ever met. When our Chow (Jay) got sick, i was afraid of what the Vet was going to cost me. We were broke. A friend said to call Dr Bongers. He is not nearly as expensive as most Vet's and it is the only office i have ever been to where the animals are HAPPY to be there. Also we took in a dog named Honee (Thou we really could not afford to) and turned out the previous owner used Dr Bongers. He gladly gave us her history, and understands that we cannot afford right now to bring the dog's in unless it's really needed. Yet, when i need Medicine for Jay, or flea med's for both dogs, he charged me very little. I think Merritt Island loves this man so much because he seems to understand that many of us just don't have a couple hundred $'s to drop on a Vet bill.

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1 out of 1 people found this review helpful.

.

I first went to Dr. Bongers when my puppy broke his leg. At first I took him to a vet right by my house but was disgusted with the way I was treated (they only wanted to amputate it and gave us no other options plus they required all the money up front. I am a student so $1000 is alot of money to get together) , then my friend told me of Collins animal hospital. Dr. Bongers suggested that we try to fix his leg before amputating it and if he couldn't fix it he wouldn't charge us for trying to fix it just for the amputation. My dog's leg is perfect now he runs and jumps like he never broke it. I now take all my dogs there, they love him so much and you can tell that Dr. Bongers and his staff truly care about your animal. When your animal is hurt or sick you don't need any added stress, Dr. Bongers and his staff make the whole ordeal as painless as possible. Thanks Dr. Bongers!

5
★★★★★

I first went to Dr. Bongers when my puppy broke his leg. At first I took him to a vet right by my house but was disgusted with the way I was treated (they only wanted to amputate it and gave us no other options plus they required all the money up front. I am a student so $1000 is alot of money to get together) , then my friend told me of Collins animal hospital. Dr. Bongers suggested that we try to fix his leg before amputating it and if he couldn't fix it he wouldn't charge us for trying to fix it just for the amputation. My dog's leg is perfect now he runs and jumps like he never broke it. I now take all my dogs there, they love him so much and you can tell that Dr. Bongers and his staff truly care about your animal. When your animal is hurt or sick you don't need any added stress, Dr. Bongers and his staff make the whole ordeal as painless as possible. Thanks Dr. Bongers!

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.

Dr. Bongers is our pets' vet, since 18 years ago.He has taken care of our cats and dogs, from a few weeks old to their death of old age. As our pets go to pet heaven, we get new ones and nobody else is allowed to care for our pets, only Dr. Bongers, why?. Because he is "THE BEST".Once our cat Bobby, almost died of accidental poisoning, our wonderful vet saved his life and Bobby lived for another 9 years, he lived a long and healthy life, just like the rest of our animals.We definitely recommend him as your Vet, you will be glad.Hank is not just your Vet, he is also your friend, he really loves animals.Thank you Dr. Bongers, you and your staff are great, our pets love you and we love you too.Erick, Liz, Eric and Jessica.

5
★★★★★

Dr. Bongers is our pets' vet, since 18 years ago.He has taken care of our cats and dogs, from a few weeks old to their death of old age. As our pets go to pet heaven, we get new ones and nobody else is allowed to care for our pets, only Dr. Bongers, why?. Because he is "THE BEST".Once our cat Bobby, almost died of accidental poisoning, our wonderful vet saved his life and Bobby lived for another 9 years, he lived a long and healthy life, just like the rest of our animals.We definitely recommend him as your Vet, you will be glad.Hank is not just your Vet, he is also your friend, he really loves animals.Thank you Dr. Bongers, you and your staff are great, our pets love you and we love you too.Erick, Liz, Eric and Jessica.

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Dr. Bongers and his assistants were wonderful with Zoey. She came in with a Bladder problem and Dr. Bongers found the problem with a matter of seconds. Zoey liked him so much that she whined when he left the room and her little tail was going wild when he returned. He had her set up with surgery for the next day and also spaded her for us and kept her over night because we wouldn't be back from a planned trip to Universal in time to pick her up. Zoey has been acting as if she is a mother lately by taking all the stuffed animals and carrying them with her and sleeping with them. My son-in-law was thinking that she has gone mental so I called Dr. Bongers, because he asked me to, and he was great when I told him what was happening. Comical to both of us but also very good natured. I wish we had more vets like him around. He is a true down to earth animal lover.

5
★★★★★

Dr. Bongers and his assistants were wonderful with Zoey. She came in with a Bladder problem and Dr. Bongers found the problem with a matter of seconds. Zoey liked him so much that she whined when he left the room and her little tail was going wild when he returned. He had her set up with surgery for the next day and also spaded her for us and kept her over night because we wouldn't be back from a planned trip to Universal in time to pick her up. Zoey has been acting as if she is a mother lately by taking all the stuffed animals and carrying them with her and sleeping with them. My son-in-law was thinking that she has gone mental so I called Dr. Bongers, because he asked me to, and he was great when I told him what was happening. Comical to both of us but also very good natured. I wish we had more vets like him around. He is a true down to earth animal lover.

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