Pro Copy Inc

★★★☆☆
28.0543 -82.397
Map and Directions to Pro Copy Inc

813-988-5900

5219 E Fowler Ave

Tampa, FL

33617

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About Pro Copy Inc

Hours
Daily, 24hrs

Media

Media
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3.2 5
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Reviews 1 - 5 of 5.
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I am a graphic designer and have used Pro Copy exclusively for all of my digital printing for at least the last seven years. They routinely come through on my tightest deadlines (in my business those run rampant!) and their prices are consistently competitive with the big chain located only a few miles down the street. Anytime I've received a bid for a large job that's lower than theirs, they've met the price without question (with proof of bid from elsewhere, of course). They're open 24 hours, which means I can always rely on a copy machine for my own use -- and for a bigger job I can't do on my own, I can always be assured to at least reach a human being for a project status update at any time of day. Owner, Eric, goes out of his way to personalize my experience, asking me about my family and recent work any time he sees me in the store. I've recommended them to heaps of clients for their own printing needs -- and will continue to do so!

5
★★★★★

I am a graphic designer and have used Pro Copy exclusively for all of my digital printing for at least the last seven years. They routinely come through on my tightest deadlines (in my business those run rampant!) and their prices are consistently competitive with the big chain located only a few miles down the street. Anytime I've received a bid for a large job that's lower than theirs, they've met the price without question (with proof of bid from elsewhere, of course). They're open 24 hours, which means I can always rely on a copy machine for my own use -- and for a bigger job I can't do on my own, I can always be assured to at least reach a human being for a project status update at any time of day. Owner, Eric, goes out of his way to personalize my experience, asking me about my family and recent work any time he sees me in the store. I've recommended them to heaps of clients for their own printing needs -- and will continue to do so!

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I went in here earlier today and I wasn't satisfied with the customer service at all. The woman who went back to get my course materials was short and curt and offered me little help when I mistakingly gave her the wrong course number. Then when I finally got my stuff, I got in line to pay for it and the cashier was chatting with her friend the whole time, not paying any attention. After I gave her my debit card, she processed it and handed me a reciept. I assumed I was supposed to sign it, but I didn't see any pen and the cashier just stared at me. Then she said "We just need you to sign that." So I asked her if she had a pen and she simply pointed at a small cup with pens in it that was off to the side. Sorry I know I've only been here once, but the quality of service was not good. I have read reviews about this place that said the staff was always friendly and nice, but my experience says otherwise. I won't be back there if I can help it.

2
★★☆☆☆

I went in here earlier today and I wasn't satisfied with the customer service at all. The woman who went back to get my course materials was short and curt and offered me little help when I mistakingly gave her the wrong course number. Then when I finally got my stuff, I got in line to pay for it and the cashier was chatting with her friend the whole time, not paying any attention. After I gave her my debit card, she processed it and handed me a reciept. I assumed I was supposed to sign it, but I didn't see any pen and the cashier just stared at me. Then she said "We just need you to sign that." So I asked her if she had a pen and she simply pointed at a small cup with pens in it that was off to the side. Sorry I know I've only been here once, but the quality of service was not good. I have read reviews about this place that said the staff was always friendly and nice, but my experience says otherwise. I won't be back there if I can help it.

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I went to this place when I was some very important paperwork and had to make a ton of copies. I didn?t like that they didn?t really have work area as they do in other more popular places but they made a space for me on one table where they had boxes of paper and I was able to work there for about 3 hours. They staff was very friendly and they greeted everyone as they came in. I would return to them again. Their prices are ok for most things, but I thought some things were too expensive like color printing and scanning.

4
★★★★☆

I went to this place when I was some very important paperwork and had to make a ton of copies. I didn?t like that they didn?t really have work area as they do in other more popular places but they made a space for me on one table where they had boxes of paper and I was able to work there for about 3 hours. They staff was very friendly and they greeted everyone as they came in. I would return to them again. Their prices are ok for most things, but I thought some things were too expensive like color printing and scanning.

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Pro Copy is an absolutely fantastic family owned copy shop that is open late. The staff is always friendly and helpful and definately know what they are doing. The prices are competative and the location is great for anyone at USF. Most of my friends and people I know go to Pro Copy instead of the bigger chains and everyone is always pleased with it.

4
★★★★☆

Pro Copy is an absolutely fantastic family owned copy shop that is open late. The staff is always friendly and helpful and definately know what they are doing. The prices are competative and the location is great for anyone at USF. Most of my friends and people I know go to Pro Copy instead of the bigger chains and everyone is always pleased with it.

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Latest reviews from Citysearch.

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I placed my order online on Monday, and called that same day to confirm that my book would be mailed to me.
Five days later I called to check in on my order to find that it had not been made, and that there wasn't an employee in the store that could use the computer to track my "online" order.

The rule in business is that the customer is always right. No matter how snippy a customer is being, a good employee is to never return the crude behavior. This is obviously NOT a rule followed by the employees of Pro-Copy Tampa.

In sum, avoid doing business with this technologically inept business and its ill-mannered employees.

1
★☆☆☆☆

I placed my order online on Monday, and called that same day to confirm that my book would be mailed to me.
Five days later I called to check in on my order to find that it had not been made, and that there wasn't an employee in the store that could use the computer to track my "online" order.

The rule in business is that the customer is always right. No matter how snippy a customer is being, a good employee is to never return the crude behavior. This is obviously NOT a rule followed by the employees of Pro-Copy Tampa.

In sum, avoid doing business with this technologically inept business and its ill-mannered employees.

Pros: they sell course material

Cons: lack of communication, lack of web business skills, rude emp

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