One Price Dry Cleaning

★☆☆☆☆

About One Price Dry Cleaning

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Personal Services
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2985 Aventura Blvd # A Miami, AZ

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Park Sheridan Dry Cleaners

3337 Sheridan St Hollywood, AL

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I have used their services for at least a year and they have destroyed two expensive garments of mine and I have had to return garments for service that looked unfinished. I have tried to negotiate some kind of compensation but they always find an excuse to not pay (i.e. the garment was defective or the article was brought in with stains). My first clearly stated not to dry clean certain areas (which One Price ignored) and they melted all the rhinestones unto my $140 dress. They denied dry cleaning it and said the dress was defective. My second ruined garment is a designer silk dress and on the day I was due to pick it up a staff member called to warn me that they started to clean the dress but discovered it was bleeding and immediately dried the garment. I inspected the dress and it was definitely ruined. The manager called me the next day to tell me they (allegedly) HAD NOT touched the dress and that I brought in the garment with stains. They refuse to compensate me. On separate occasions I have witnessed 2 other customers yell and curse at the manager and other staff for ruining garments. Broward County does not have any regulations or ordinances that can assist a consumer with negligent acts by local dry cleaning businesses. Miami-Dade County does provide a pretty extensive and detailed ordinance on how to file and process a complaint. I plan to use Miami's ordinance as a model to some extent. In the alternative, all I can do is warn you to avoid this One Price Dry Cleaners like the plague!

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★☆☆☆☆

I have used their services for at least a year and they have destroyed two expensive garments of mine and I have had to return garments for service that looked unfinished. I have tried to negotiate some kind of compensation but they always find an excuse to not pay (i.e. the garment was defective or the article was brought in with stains). My first clearly stated not to dry clean certain areas (which One Price ignored) and they melted all the rhinestones unto my $140 dress. They denied dry cleaning it and said the dress was defective. My second ruined garment is a designer silk dress and on the day I was due to pick it up a staff member called to warn me that they started to clean the dress but discovered it was bleeding and immediately dried the garment. I inspected the dress and it was definitely ruined. The manager called me the next day to tell me they (allegedly) HAD NOT touched the dress and that I brought in the garment with stains. They refuse to compensate me. On separate occasions I have witnessed 2 other customers yell and curse at the manager and other staff for ruining garments. Broward County does not have any regulations or ordinances that can assist a consumer with negligent acts by local dry cleaning businesses. Miami-Dade County does provide a pretty extensive and detailed ordinance on how to file and process a complaint. I plan to use Miami's ordinance as a model to some extent. In the alternative, all I can do is warn you to avoid this One Price Dry Cleaners like the plague!

Pros: They have your garments ready by the day indicated on the receipt

Cons: When they ruin your garments they use every excuse to avoid compensation.

 

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