Grooming By Glenda

★★☆☆☆
  • 407 US Hwy 41 S

    Inverness, FL 34450

    Map & Directions
  • 352-860-1001

About Grooming By Glenda

Categories
Hours
Mon. - Fri. 9am - 5pm;Sat. 9am - 2pm;Sun. CLOSED

Unclassified

Unclassified
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Just a few days ago we had our two Schnauzers groomed at Glendas. Almost immediately we noticed that their ears were bothering them. We took them to the vets and discovered that their ears were infected. Our vet said that the infection most likely was caused by "overly aggressive plucking of the hair in their ears". We called Glenda and she told us that she would reimburse us for the vet charges. We went to Glendas and she then told us that she had talked to our vet and our vet had told her that the infections were not caused by the overly aggressive plucking, We immediately called our vet, who was out of the office but returned our phone call today. Our vet said she had not discussed this issue with Glenda at all. Bottom line is: We and our vet feel that the dogs ear infection was caused by Glenda, Glenda lied to us about speaking to our vet, and refused to reimburse us for the vet bill. We feel that at all cost stay away from this place we had noticed cuts and scrapes on our dogs before but never said anything and treated the areas ourselves with antibiotics. This instance cost our dogs a lot of pain and a vet bill if you value your pet we feel you should stay away from Glendas

1
★☆☆☆☆

Just a few days ago we had our two Schnauzers groomed at Glendas. Almost immediately we noticed that their ears were bothering them. We took them to the vets and discovered that their ears were infected. Our vet said that the infection most likely was caused by "overly aggressive plucking of the hair in their ears". We called Glenda and she told us that she would reimburse us for the vet charges. We went to Glendas and she then told us that she had talked to our vet and our vet had told her that the infections were not caused by the overly aggressive plucking, We immediately called our vet, who was out of the office but returned our phone call today. Our vet said she had not discussed this issue with Glenda at all. Bottom line is: We and our vet feel that the dogs ear infection was caused by Glenda, Glenda lied to us about speaking to our vet, and refused to reimburse us for the vet bill. We feel that at all cost stay away from this place we had noticed cuts and scrapes on our dogs before but never said anything and treated the areas ourselves with antibiotics. This instance cost our dogs a lot of pain and a vet bill if you value your pet we feel you should stay away from Glendas

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Took my dog here for the first time on 8-8-13 . Got home to discover he had been sliced and cut 3 times and was bleeding pretty badly. I wish I could upload pics to show how bad they hurt him. Looked like someone had taken a scalpel to my little guy :( My dog has been groomed dozens of times before from other groomers and has never been cut.. My dog was treated horribly and abused physically.,,he was traumatized by this experience..If you love your animal please head this warning and stay away from this place!!!!!!!

1
★☆☆☆☆

Took my dog here for the first time on 8-8-13 . Got home to discover he had been sliced and cut 3 times and was bleeding pretty badly. I wish I could upload pics to show how bad they hurt him. Looked like someone had taken a scalpel to my little guy :( My dog has been groomed dozens of times before from other groomers and has never been cut.. My dog was treated horribly and abused physically.,,he was traumatized by this experience..If you love your animal please head this warning and stay away from this place!!!!!!!

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1 out of 1 people found this review helpful.

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I believe the person who said that Glenda was abusive. When I picked up my dog, there were two people holding a dog down and one of them was using a choke hold. I will never go there again.

1
★☆☆☆☆

I believe the person who said that Glenda was abusive. When I picked up my dog, there were two people holding a dog down and one of them was using a choke hold. I will never go there again.

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1 out of 1 people found this review helpful.

Business Response:

The so called "Choke Hold" is not as it may appear. We typically use two people to handle difficult dogs or to cut nails. The restraining method is for the safety of both the pet and the person doing the service. The pet IS NOT choked or harmed in ANY way, Only the pets motion is limited, like the plastic hoods they use to keep a dog from chewing fleas or skin conditions.
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I dropped my dog off at 10:00 and she wasn't finished until almost 5:00. I asked for Glenda specifically. When I got home, my dog had numerous cuts and hid under the bed until the next day. I do not recommend this shop

1
★☆☆☆☆

I dropped my dog off at 10:00 and she wasn't finished until almost 5:00. I asked for Glenda specifically. When I got home, my dog had numerous cuts and hid under the bed until the next day. I do not recommend this shop

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1 out of 1 people found this review helpful.

.

I bring my dog here once a week!!! Theyre amazing!!!
They are very friendly people as well.
They treat my baby with such care,I atched the entire time.

5
★★★★★

I bring my dog here once a week!!! Theyre amazing!!!
They are very friendly people as well.
They treat my baby with such care,I atched the entire time.

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0 out of 1 people found this review helpful.

Business Response:

Thanks for sounding off
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They must have been paying attention, They dropped their prices on grooms and nail trims. Furthermore they look like they have changed thier staff and fewer people. Service is quite good as they went out of thier way to accomodate when my schedule changed at the last minuite. I would recommend them to a friend.

4
★★★★☆

They must have been paying attention, They dropped their prices on grooms and nail trims. Furthermore they look like they have changed thier staff and fewer people. Service is quite good as they went out of thier way to accomodate when my schedule changed at the last minuite. I would recommend them to a friend.

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1 out of 1 people found this review helpful.

Business Response:

Thanks for sounding off
.

While these folks do a good job, times are now tough. Yet they raised their prices over 50% for a nail trim. Sorry, but they should know better to be greedy when the economy is in the toilet.

2
★★☆☆☆

While these folks do a good job, times are now tough. Yet they raised their prices over 50% for a nail trim. Sorry, but they should know better to be greedy when the economy is in the toilet.

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1 out of 2 people found this review helpful.

Business Response:

Yes, we raised our price on nail grinding from $5 to a whopping $8. Just nail clipping in this area is about $5. Actually grinding the nails instead of cutting is better on the pet and the owner, as it yeilds a smoother nail tip and less stress on the animal (far less chance of taking off too much nail or making the tips bleed). Grinding is recommended over clipping in most cases. This price was dropped back down to $5 about a month later due to customer request.
 

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