Big Lots

★★★★☆
  • 1028 Dunn Ave

    Jacksonville, FL 32218

    Map & Directions
  • 904-751-9621

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4.0 2
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I use to work here and I love Big Lots! I'm very sorry to hear that you had a problem with the carts and the quarter. We do that so people will bring the carts back and not leave them in the parking lot. The cashier on duty should have lended you a quarter though, I use to bring extra quarters and give them out all the time. It's bad they she made you walk around the store with 2 baskets on items. Hope your shopping experience gets better!

2
★★★★★

I use to work here and I love Big Lots! I'm very sorry to hear that you had a problem with the carts and the quarter. We do that so people will bring the carts back and not leave them in the parking lot. The cashier on duty should have lended you a quarter though, I use to bring extra quarters and give them out all the time. It's bad they she made you walk around the store with 2 baskets on items. Hope your shopping experience gets better!

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Big Lots uses those carts that you have to insert a quarter in order to use it. I'm an avid shopper and I like going to Big Lots particularly to this branch since it's close to work. One day, I didn't have quarters with me so I wasn't able to use the cart. I had to carry 2 heavy baskets of merchandise in lieu of the shopping cart. I wanted to shop some more and I asked the cashier if they have some extra carts and she said that I need to have a quarter in order to unlock the chain that holds the cart. I tried to plead her to just let me borrow a cart and I promised to return it. She ignored me and pretended as if I didn't exist or didn't hear anything. I was trying to converse with her but I think she was having some selective deafness that day. VERY UNPROFESSIONAL AND RUDE ! I know she knows me by face since I shop frequently at that store. Well, I still tried to shop and carried my heavy baskets. Other customers where also complaining of not being able to use the shopping carts and are forced to carry 1-2 baskets in order to do their shopping. I think withdrawing the use of the shopping cart iif you don't have a quarter (coin) is a bad idea. It discourages the consumers of buying more things from the store.

1
★★★☆☆

Big Lots uses those carts that you have to insert a quarter in order to use it. I'm an avid shopper and I like going to Big Lots particularly to this branch since it's close to work. One day, I didn't have quarters with me so I wasn't able to use the cart. I had to carry 2 heavy baskets of merchandise in lieu of the shopping cart. I wanted to shop some more and I asked the cashier if they have some extra carts and she said that I need to have a quarter in order to unlock the chain that holds the cart. I tried to plead her to just let me borrow a cart and I promised to return it. She ignored me and pretended as if I didn't exist or didn't hear anything. I was trying to converse with her but I think she was having some selective deafness that day. VERY UNPROFESSIONAL AND RUDE ! I know she knows me by face since I shop frequently at that store. Well, I still tried to shop and carried my heavy baskets. Other customers where also complaining of not being able to use the shopping carts and are forced to carry 1-2 baskets in order to do their shopping. I think withdrawing the use of the shopping cart iif you don't have a quarter (coin) is a bad idea. It discourages the consumers of buying more things from the store.

Pros: variety of products and affordable prices

Cons: The shopping center where Big Lots is located always have beggars or other people who have creative ways of asking for donations.

Editorial from

In Short
Since 1985, this Ohio-based retailer has wowed cost-conscious customers with an ever-changing batch of brand-name products. All merchandise is closeout--outdated packaging, canceled orders or discontinued products--and…

 

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