Appliance Direct

★★☆☆☆

About Appliance Direct

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  • Household Appliances

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.

I think some of you that have had a bad experience ought to give this company another try...I have had excellent service and good prices from this company...Sometimes a bad salesperson can make a good store look bad...This store prides itself in customer service..I have been very happy...

5
★★★★★

I think some of you that have had a bad experience ought to give this company another try...I have had excellent service and good prices from this company...Sometimes a bad salesperson can make a good store look bad...This store prides itself in customer service..I have been very happy...

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.

If you didn't buy direct, you paid too much!!! It's true too! Times are hard and Appliance Direct has affordable prices. On top of that they have great customer service and lots of choices! I defiantly recommend Appliance Direct

5
★★★★★

If you didn't buy direct, you paid too much!!! It's true too! Times are hard and Appliance Direct has affordable prices. On top of that they have great customer service and lots of choices! I defiantly recommend Appliance Direct

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.

I recently moved into my own home and bought all new appliances and I bought them all from Appliance Direct. They had great service, low prices, and everything works great! I will definatly be recommending Appliance Direct to everyone I know. Definatly an A+ place.

5
★★★★★

I recently moved into my own home and bought all new appliances and I bought them all from Appliance Direct. They had great service, low prices, and everything works great! I will definatly be recommending Appliance Direct to everyone I know. Definatly an A+ place.

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.

I too have been suffering with a dishwasher with a sprayer arm that pops off every wash....I am told to just screw it back on each time it is not covered. Now my microhood is broke 4 weeks now and 4 technician visits....still no avail. Won't give me a new one. I will never go back there again. We are all complaining but I wish we all had a legal avenue to turn to this is robbery!

1
★☆☆☆☆

I too have been suffering with a dishwasher with a sprayer arm that pops off every wash....I am told to just screw it back on each time it is not covered. Now my microhood is broke 4 weeks now and 4 technician visits....still no avail. Won't give me a new one. I will never go back there again. We are all complaining but I wish we all had a legal avenue to turn to this is robbery!

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.

Don't bother buying anything from this company. They have done nothing but cause me problems. My refridgerator has been broken for 3 weeks now and they have yet to fix it. The fridge is only a year and a half old and they first off gave me the wrong warranty company information so when it broke they first said I paid for a warranty that didn't exist. Luckily they gave the right information but now I've been waiting for the repair company through the warranty to fix my fridge but all they tell me is it may be this week. Frankly I'm sick of it. I've lost hundreds of dollars worth of food and am now keeping everything in a cooler in my kitchen. Oh and you can't get anything from food loss on the warranty until they fix it so all the food I've bought in the last 3 weeks isn't covered! It seems like a great deal through them and I got sucked in but don't bother. Go to reputable company and spend a little more for a good quality product and someone who gives a crap about you as a customer!

1
★☆☆☆☆

Don't bother buying anything from this company. They have done nothing but cause me problems. My refridgerator has been broken for 3 weeks now and they have yet to fix it. The fridge is only a year and a half old and they first off gave me the wrong warranty company information so when it broke they first said I paid for a warranty that didn't exist. Luckily they gave the right information but now I've been waiting for the repair company through the warranty to fix my fridge but all they tell me is it may be this week. Frankly I'm sick of it. I've lost hundreds of dollars worth of food and am now keeping everything in a cooler in my kitchen. Oh and you can't get anything from food loss on the warranty until they fix it so all the food I've bought in the last 3 weeks isn't covered! It seems like a great deal through them and I got sucked in but don't bother. Go to reputable company and spend a little more for a good quality product and someone who gives a crap about you as a customer!

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.

I don't have a review thanks to these people who had a bad experience,I will not go there for anything.I will pay the extra money to get a good product.I am sorry these people had to go though this.This is what happens when a company gets to large to fast.

1
★☆☆☆☆

I don't have a review thanks to these people who had a bad experience,I will not go there for anything.I will pay the extra money to get a good product.I am sorry these people had to go though this.This is what happens when a company gets to large to fast.

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.

I am not suprised by these reviews. However I myself bought appliance. and was fortunate. never had major problems.. I worked for appliance direct at E.colonial store and I don't agree to some of there return policy.

It is not the aggravation, spend more and have less headaches.

3
★★★☆☆

I am not suprised by these reviews. However I myself bought appliance. and was fortunate. never had major problems.. I worked for appliance direct at E.colonial store and I don't agree to some of there return policy.

It is not the aggravation, spend more and have less headaches.

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0 out of 1 people found this review helpful.

.

Beware of Appliance Direct in Daytona Beach! They delivered to me a new (not scratch and dent) in-the-box from the factory, Whirlpool dishwasher that is defective. When the dishwasher was installed, water flooded my kitchen. They sent a repairman who inspected the dishwasher and ordered parts and said the repair would be completed in 2 weeks. We were told the repair is very minor. It's been 4 weeks and we are still waiting. We later discovered that a new motor pump was ordered. Minor?? We asked for a new dishwasher and were told that Appliance Direct does not have a policy to deliver a new product once a delivery has been made. A consumer should expect to get a new product that works, not one that needs to be repaired!! Appliance Direct told me to contact Whirlpool who also told me that they do not have a program to "upgrade" a product once it is delivered. This is not an upgrade! Whirlpool obviously has no quality control program if they send a dishwasher with a defective motor pump to a supplier. Appliance Direct does not care about its customers. I notice from reading complaints that I'm not the only consumer complaining about new defective products being delivered by Appliance Direct. If they continue along this path, they will be out of business in a few years. I lost $480 plus tax dealing with them!

1
★☆☆☆☆

Beware of Appliance Direct in Daytona Beach! They delivered to me a new (not scratch and dent) in-the-box from the factory, Whirlpool dishwasher that is defective. When the dishwasher was installed, water flooded my kitchen. They sent a repairman who inspected the dishwasher and ordered parts and said the repair would be completed in 2 weeks. We were told the repair is very minor. It's been 4 weeks and we are still waiting. We later discovered that a new motor pump was ordered. Minor?? We asked for a new dishwasher and were told that Appliance Direct does not have a policy to deliver a new product once a delivery has been made. A consumer should expect to get a new product that works, not one that needs to be repaired!! Appliance Direct told me to contact Whirlpool who also told me that they do not have a program to "upgrade" a product once it is delivered. This is not an upgrade! Whirlpool obviously has no quality control program if they send a dishwasher with a defective motor pump to a supplier. Appliance Direct does not care about its customers. I notice from reading complaints that I'm not the only consumer complaining about new defective products being delivered by Appliance Direct. If they continue along this path, they will be out of business in a few years. I lost $480 plus tax dealing with them!

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.

When Appliance Direct was strictly in Melbourne, FL, it was a great little place to shop. The owner was always around and the employees worked directly under him. Now he has many locations and they are all run differently. It's not like it use to be where you had the "personal customer service". It makes a BIG difference when you can buy something from a location and talk to the owner right then and there. I just think they got money hungry and forgot all about customer service. I read these reviews abou how they don't act upon faulty equipment and it makes me mad. That is not how it should be at all!!!

2
★★☆☆☆

When Appliance Direct was strictly in Melbourne, FL, it was a great little place to shop. The owner was always around and the employees worked directly under him. Now he has many locations and they are all run differently. It's not like it use to be where you had the "personal customer service". It makes a BIG difference when you can buy something from a location and talk to the owner right then and there. I just think they got money hungry and forgot all about customer service. I read these reviews abou how they don't act upon faulty equipment and it makes me mad. That is not how it should be at all!!!

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0 out of 1 people found this review helpful.

.

NEVER BUY OR TRUST APPLIANCE DIRECT. I bought a new washer/dryer from the Winter Garden Fl store and I bought the five year warranty. Be careful. The warranty has a buy out clause. The washer and dryer (whirpool) both were lemons and I had to call for service multiple times. I received a curt call saying they would no longer fix either machine even though I had over a year left on the warranty. The machines were pieces of garbage. The warranty was deceitful and they refused to honor the lemon law clause-BUYER BEWARE

1
★☆☆☆☆

NEVER BUY OR TRUST APPLIANCE DIRECT. I bought a new washer/dryer from the Winter Garden Fl store and I bought the five year warranty. Be careful. The warranty has a buy out clause. The washer and dryer (whirpool) both were lemons and I had to call for service multiple times. I received a curt call saying they would no longer fix either machine even though I had over a year left on the warranty. The machines were pieces of garbage. The warranty was deceitful and they refused to honor the lemon law clause-BUYER BEWARE

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0 out of 1 people found this review helpful.

.

I bought a washer and dryer. the first washer had to be replaced due to problems after 1 day. The dryer developed a LOUD screaching noise after 6 months. So even under warranty they woudlnt send someone out to look at it without a service call charge. After more calls they never did send someone out.
Another appliance company came out. I watched them take it apart finding a support bracket missing on a drum roller. The part was missing from the beginning.

1
★☆☆☆☆

I bought a washer and dryer. the first washer had to be replaced due to problems after 1 day. The dryer developed a LOUD screaching noise after 6 months. So even under warranty they woudlnt send someone out to look at it without a service call charge. After more calls they never did send someone out.
Another appliance company came out. I watched them take it apart finding a support bracket missing on a drum roller. The part was missing from the beginning.

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0 out of 1 people found this review helpful.

.

I purchased a new washer(not a cheap one and not a scratch /dent). It did not work upon delivery about 2 hours after the delivery guys tested it and said everything was fine. I was told that they would not replace it and would have to call the service reps for the manufacturer. I argued my case to na avail. Ended up waiting 1.5 months for the use of my 'NEW" washer. The customer should not be responsible for defective merchandise and Appliance Direct the claims they are not responsible as it is the manufacturer's problem. THEIR RESPONSE IS BASICALLY TOUGH LUCK!! YOU DO THE LEGWORK TO GET IT FIXED!!

2
★★☆☆☆

I purchased a new washer(not a cheap one and not a scratch /dent). It did not work upon delivery about 2 hours after the delivery guys tested it and said everything was fine. I was told that they would not replace it and would have to call the service reps for the manufacturer. I argued my case to na avail. Ended up waiting 1.5 months for the use of my 'NEW" washer. The customer should not be responsible for defective merchandise and Appliance Direct the claims they are not responsible as it is the manufacturer's problem. THEIR RESPONSE IS BASICALLY TOUGH LUCK!! YOU DO THE LEGWORK TO GET IT FIXED!!

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1 out of 2 people found this review helpful.

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The amount of money you may save by shopping here does not make up for their lack of customer service. .

I purchased a new refrigerator and it was delivered to my home damaged. At first they did not want to replace it and offered me a 10% discount, which I did not accept, and later called to say I would be getting a replacement. However, I'm still waiting and was told "to have patience".

Save yourself time and aggravation and shop somewhere else. You'll be glad you did.

1
★☆☆☆☆

The amount of money you may save by shopping here does not make up for their lack of customer service. .

I purchased a new refrigerator and it was delivered to my home damaged. At first they did not want to replace it and offered me a 10% discount, which I did not accept, and later called to say I would be getting a replacement. However, I'm still waiting and was told "to have patience".

Save yourself time and aggravation and shop somewhere else. You'll be glad you did.

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0 out of 1 people found this review helpful.

.

I ove Appliance Direct. We have made several purchases
from them Their customer service and sales reps are
great. They are friendly and outgoing without having a
pushy salesmans attitute that you get from some places.
They have a great variety.

4
★★★★☆

I ove Appliance Direct. We have made several purchases
from them Their customer service and sales reps are
great. They are friendly and outgoing without having a
pushy salesmans attitute that you get from some places.
They have a great variety.

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0 out of 1 people found this review helpful.

 

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