Midtown Dental Of Jacksonville

★★★☆☆
  • 2801 Saint Johns Bluff Rd S

    Jacksonville, FL 32246

    Map & Directions
  • 904-641-3777

About Midtown Dental Of Jacksonville

Categories

Health & Medical

Health & Medical
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Well i must say that there must have been a different staff and dentist there when the other people left comments, because when i arrived there the staff was nice. the lady at the desk was so polite and asked me if i wanted a soda or

3
★★★★★

Well i must say that there must have been a different staff and dentist there when the other people left comments, because when i arrived there the staff was nice. the lady at the desk was so polite and asked me if i wanted a soda or

.

she talks like a valley girl and like she's an idot. Seems very uneducated about her work. Will not refer.

0
★☆☆☆☆

she talks like a valley girl and like she's an idot. Seems very uneducated about her work. Will not refer.

Pros: not a long wait

Cons: no care for patients, no respect, terrible grammar

.

Dr. Cates does not give her patients respect of the care they deserve. She did not inform me of the possibility that I would incur massive pain from Septocaine injections. She also did nothing to help me after she caused the pain. She kept telling me she didn't understand why I am in pain. It took me 10 months to finally get a diagnosis from a orofacial pain specialist telling me she caused trigeminal neuropathic pain. I haven't been able to eat pain free in over 11 months.
Thank you Dr. Cates for ruining my life!

0
★☆☆☆☆

Dr. Cates does not give her patients respect of the care they deserve. She did not inform me of the possibility that I would incur massive pain from Septocaine injections. She also did nothing to help me after she caused the pain. She kept telling me she didn't understand why I am in pain. It took me 10 months to finally get a diagnosis from a orofacial pain specialist telling me she caused trigeminal neuropathic pain. I haven't been able to eat pain free in over 11 months.
Thank you Dr. Cates for ruining my life!

Pros: Location

Cons: Bad dental work, billing issues, uncaring and incompetent dentist, tight quarters

.

I have been a patient for a little over a year now and every time I come into the office I am greeted by name and a warm hello! Which is such a wonderful experience compared to other places I have been. At my initial appointment I was very nervous and after meeting Dr. Cates and the staff all my concerns were put to rest. All the treatment that I needed was explained in great detail. I was even called a week later to make sure I didn??t have any questions and received a note from the hygienist telling me that I made her day a little brighter. I have to say that I truly found a dental home that I will be at for the rest of my life. I feel like they are not only my dental family but they are my friends! Since I have became a patient I have recommended all my friends and family to Dr. Cates and her caring staff.

5
★★★★★

I have been a patient for a little over a year now and every time I come into the office I am greeted by name and a warm hello! Which is such a wonderful experience compared to other places I have been. At my initial appointment I was very nervous and after meeting Dr. Cates and the staff all my concerns were put to rest. All the treatment that I needed was explained in great detail. I was even called a week later to make sure I didn??t have any questions and received a note from the hygienist telling me that I made her day a little brighter. I have to say that I truly found a dental home that I will be at for the rest of my life. I feel like they are not only my dental family but they are my friends! Since I have became a patient I have recommended all my friends and family to Dr. Cates and her caring staff.

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Dr. Cates does NOT give her patients the attention they deserve. She shuffles between 3 patients at the same time. The facility is so tight that the x-ray machine barely fits. She is so sure of herself that her head swells. She did 2 very minor fillings for me that did not solve the problem but actually cause a problem (ie. pain, agony and extra expense) which I did not have before. 4 months later and I'm still trying to find the cause of the pain and teeth shifting issue I have. Good luck if you decide to go to Midtown Dental.
Christina is very nice and does a great job of cleaning teeth. She does however spend too much time looking at the computer for IM while putting a metal object between your teeth. The office is so incompetant that they can't get your name right or bill the insurance company for the correct amounts. Not to mention they charge you for followup visits in which they do nothing for you.

1
★☆☆☆☆

Dr. Cates does NOT give her patients the attention they deserve. She shuffles between 3 patients at the same time. The facility is so tight that the x-ray machine barely fits. She is so sure of herself that her head swells. She did 2 very minor fillings for me that did not solve the problem but actually cause a problem (ie. pain, agony and extra expense) which I did not have before. 4 months later and I'm still trying to find the cause of the pain and teeth shifting issue I have. Good luck if you decide to go to Midtown Dental.
Christina is very nice and does a great job of cleaning teeth. She does however spend too much time looking at the computer for IM while putting a metal object between your teeth. The office is so incompetant that they can't get your name right or bill the insurance company for the correct amounts. Not to mention they charge you for followup visits in which they do nothing for you.

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