Marcum Road Animal Hospital

★★★☆☆
  • 131 Marcum Rd

    Lakeland, FL 33809

    Map & Directions
  • 863-858-1718

Unclassified

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I took half a day off work yesterday and we drove 2.5 hours to Marcum Road Animal Hospital for an Ear Crop Consultation in Lakeland.They were highly recommended and not too expensive. Well, I was told the doctor is an older lady who is very experienced and would walk us through the process. However,she wasn't in. We saw the "relief" vet, Dr. Loosey who was an older man that appeared disabled (May have suffered a stroke at one point),he could barely move one side of his body. You could not quite understand him when he spoke and he could not handle our 5.5 lb dog with both hands and walked severely limped. Well, he took our dog to the back where you could hear him mumbling and our dog screaming like he'd been stepped on or dropped. He came back and told us that he took his blood but said the couldn't find a vain in his neck. So he used his leg. I noticed then that Dr. Looseys hands were bloody and our dogs leg was covered in blood. I said " oh my god, is that blood?" He said no it's alcohol. See you next week to get his tail done. And left the room. I of course had a meltdown, we weren't there for blood work or a tail dock. You could clearly see our dogs tail was docked. We were there for an ear consultation. I began to somewhat make a scene and a nice lady told me that the front desk person was new, and had mixed us up. 2 vet techs came out, calmed me down, and cleaned up Our dog. She cancelled the blood test and apologized and really tried to reassure us. We paid, left, drove 2.5 hours home and the next morning, I cancelled his surgery.

1
★☆☆☆☆

I took half a day off work yesterday and we drove 2.5 hours to Marcum Road Animal Hospital for an Ear Crop Consultation in Lakeland.They were highly recommended and not too expensive. Well, I was told the doctor is an older lady who is very experienced and would walk us through the process. However,she wasn't in. We saw the "relief" vet, Dr. Loosey who was an older man that appeared disabled (May have suffered a stroke at one point),he could barely move one side of his body. You could not quite understand him when he spoke and he could not handle our 5.5 lb dog with both hands and walked severely limped. Well, he took our dog to the back where you could hear him mumbling and our dog screaming like he'd been stepped on or dropped. He came back and told us that he took his blood but said the couldn't find a vain in his neck. So he used his leg. I noticed then that Dr. Looseys hands were bloody and our dogs leg was covered in blood. I said " oh my god, is that blood?" He said no it's alcohol. See you next week to get his tail done. And left the room. I of course had a meltdown, we weren't there for blood work or a tail dock. You could clearly see our dogs tail was docked. We were there for an ear consultation. I began to somewhat make a scene and a nice lady told me that the front desk person was new, and had mixed us up. 2 vet techs came out, calmed me down, and cleaned up Our dog. She cancelled the blood test and apologized and really tried to reassure us. We paid, left, drove 2.5 hours home and the next morning, I cancelled his surgery.

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I'm sorry, Dr. Gedeon, She has a very snobby attitude and treats the animals very badly such as snatching them up and pulling there ears and such (my dogs are like my kids and I was not happy at all with how she handled them). She also did not like it, when I would ask any questions about what she was saying. Plus the clinic could use a good cleaning and bleaching, I understand that its gonna smell, but it is pretty stinky in there. And don't ever be in a hurry when you call there office, your going to be on hold for a while.

5
★★★★★

I'm sorry, Dr. Gedeon, She has a very snobby attitude and treats the animals very badly such as snatching them up and pulling there ears and such (my dogs are like my kids and I was not happy at all with how she handled them). She also did not like it, when I would ask any questions about what she was saying. Plus the clinic could use a good cleaning and bleaching, I understand that its gonna smell, but it is pretty stinky in there. And don't ever be in a hurry when you call there office, your going to be on hold for a while.

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1 out of 1 people found this review helpful.

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They care about our pets. we have had positve experiences with Marcum road animal hospital. resonablly priced. office could use a little updating, but care outweighs the appearance.

3
★★★☆☆

They care about our pets. we have had positve experiences with Marcum road animal hospital. resonablly priced. office could use a little updating, but care outweighs the appearance.

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0 out of 1 people found this review helpful.

 

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