Citrus Sew & Vac

★★★☆☆
  • 39 N Florida Ave

    Inverness, FL 34453

    Map & Directions
  • 352-726-9743

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I took my sewing machine in to be repaired. I went in the next day to pick it up and paid for the repairs. When I tried using it that evening it was not fixed! The part that I was "charged" for was not replaced. I took it back in the next day, the manager, Susan was not apologetic nor embarrassed about the situation. She started making excuses for the tech! I was told the next day that the part was suppose to have been ordered(it wasn't) and that it should be in the next week. Two weeks later the part is still not in, so I asked for my sewing machine back(This was on a Thursday). Susan told me I couldn't have it!! That it was not at their store and that when the part came in she would call me. At this point I called the Citrus Co Sheriffs Dept. She told them that I could pick up my machine the next morning. I got a phone call at 4:55pm (they close at 5pm) and Susan told me that the tech was taking a long weekend off and was not bringing my machine. So it would not be at her store in the morning and that I would get it next week. I told her she could tell that to the Sheriff's office! I will be at her store tomorrow to pick up my machine and if it's not there I will be filling with the Clerk of Court's office that same day! So use this business at your own risk! They will never get my business again and I will be putting a bad review on every web site I can find! I will never recommend them to anyone as well! Rude staff as well as no customer service at all!!

1
★☆☆☆☆

I took my sewing machine in to be repaired. I went in the next day to pick it up and paid for the repairs. When I tried using it that evening it was not fixed! The part that I was "charged" for was not replaced. I took it back in the next day, the manager, Susan was not apologetic nor embarrassed about the situation. She started making excuses for the tech! I was told the next day that the part was suppose to have been ordered(it wasn't) and that it should be in the next week. Two weeks later the part is still not in, so I asked for my sewing machine back(This was on a Thursday). Susan told me I couldn't have it!! That it was not at their store and that when the part came in she would call me. At this point I called the Citrus Co Sheriffs Dept. She told them that I could pick up my machine the next morning. I got a phone call at 4:55pm (they close at 5pm) and Susan told me that the tech was taking a long weekend off and was not bringing my machine. So it would not be at her store in the morning and that I would get it next week. I told her she could tell that to the Sheriff's office! I will be at her store tomorrow to pick up my machine and if it's not there I will be filling with the Clerk of Court's office that same day! So use this business at your own risk! They will never get my business again and I will be putting a bad review on every web site I can find! I will never recommend them to anyone as well! Rude staff as well as no customer service at all!!

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I took my sewing machine in to be repaired. I went in the next day to pick it up and paid for the repairs. When I tried using it that evening it was not fixed! The part that I was "charged" for was not replaced. I took it back in the

3
★★★★★

I took my sewing machine in to be repaired. I went in the next day to pick it up and paid for the repairs. When I tried using it that evening it was not fixed! The part that I was "charged" for was not replaced. I took it back in the

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NEVER AGAIN - What terrible service. The person who works in the shop when you drop off items for repair is the rudest person I have ever met. They just want you to buy a new machine and not bother them with repairs. They do not return calls as promised - we explained that the bobbin thread kept breaking and the tension was messed up. They explained that the the mechanisms needed replacing - we asked them to do it and agreeded to the cost, however, when we picked it up - the ticket said the machine worked and nothing needed to be repaired.
We were charged a service fee of close to $100 no parts were replaced and the machine worked exactly as before. They did not FIX anything. The tension was messed up and the bobbin thread kept breaking. When I called them - the owner/manager said that they didn't want me to have to put money into an old machine. I do believe that is my choice - not theirs! This machine has created many family heirlooms and I do not want to dispose of it (this was also explained to them when the machine was dropped off in the first place). I will never do business with them again!!

1
★☆☆☆☆

NEVER AGAIN - What terrible service. The person who works in the shop when you drop off items for repair is the rudest person I have ever met. They just want you to buy a new machine and not bother them with repairs. They do not return calls as promised - we explained that the bobbin thread kept breaking and the tension was messed up. They explained that the the mechanisms needed replacing - we asked them to do it and agreeded to the cost, however, when we picked it up - the ticket said the machine worked and nothing needed to be repaired.
We were charged a service fee of close to $100 no parts were replaced and the machine worked exactly as before. They did not FIX anything. The tension was messed up and the bobbin thread kept breaking. When I called them - the owner/manager said that they didn't want me to have to put money into an old machine. I do believe that is my choice - not theirs! This machine has created many family heirlooms and I do not want to dispose of it (this was also explained to them when the machine was dropped off in the first place). I will never do business with them again!!

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The owner of this store nearly ran into the back of me while I was riding my motorcycle, he tried to cut me off from the right (merging lane) & was so mad he was about 3 feet from my bumper. I watched this man travel from Ocala to Inverness being very erratic & aggressive with all the others on the road. I tried to ask him why he would put my life in such a danger & his response was "because I heard you rev your engine to not let me in (he meant cut me off). The most important thing is that I made it home safe. I pray for this poor man & his family with this raging ire temper I saw on the road. FYI

1
★☆☆☆☆

The owner of this store nearly ran into the back of me while I was riding my motorcycle, he tried to cut me off from the right (merging lane) & was so mad he was about 3 feet from my bumper. I watched this man travel from Ocala to Inverness being very erratic & aggressive with all the others on the road. I tried to ask him why he would put my life in such a danger & his response was "because I heard you rev your engine to not let me in (he meant cut me off). The most important thing is that I made it home safe. I pray for this poor man & his family with this raging ire temper I saw on the road. FYI

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Citrus Sew & Vac is more than just sewing machines and vaccuums. They not only will repair your vacuum or sewing machine, but they also carry a line of ceiling fans and other home furnishings.
The will also pick and delivery your vacuum. I needed to have my vacuum looked at, and they were able to fix it for me in a few minutes.I was very pleased with their work and would recommend them to you. They are also very fair in their charges.

3
★★★☆☆

Citrus Sew & Vac is more than just sewing machines and vaccuums. They not only will repair your vacuum or sewing machine, but they also carry a line of ceiling fans and other home furnishings.
The will also pick and delivery your vacuum. I needed to have my vacuum looked at, and they were able to fix it for me in a few minutes.I was very pleased with their work and would recommend them to you. They are also very fair in their charges.

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THE STAFF AT CITRUS SEW AND VAC ARE VERY FRIENDLY AND KNOWLEDGEABLE. THEY OFFER QUITE A VARIETY OF ITEMS. THE STORE IS IN A CONVENIENT LOCATION AND THEY OFFER INSTALLATION AND DELIVERY ON THEIR PRODUCTS.

4
★★★★☆

THE STAFF AT CITRUS SEW AND VAC ARE VERY FRIENDLY AND KNOWLEDGEABLE. THEY OFFER QUITE A VARIETY OF ITEMS. THE STORE IS IN A CONVENIENT LOCATION AND THEY OFFER INSTALLATION AND DELIVERY ON THEIR PRODUCTS.

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Citrus Sew and Vac sells new and used, vacuums, sewing machines, and ceiling fans. They have a wide variety to choose from. They have comparable prices to lots of the high end stores that carry the same brands. Their repairman has extensive knowledge and can usually fix what ever is wrong with your vacuum within an hour. They will even do free demonstrations of any of the machines in the store, and will let you push the vaccums around so you get the feel of it before you buy it.

PROS: great variety
CONS: pricey

3
★★★☆☆

Citrus Sew and Vac sells new and used, vacuums, sewing machines, and ceiling fans. They have a wide variety to choose from. They have comparable prices to lots of the high end stores that carry the same brands. Their repairman has extensive knowledge and can usually fix what ever is wrong with your vacuum within an hour. They will even do free demonstrations of any of the machines in the store, and will let you push the vaccums around so you get the feel of it before you buy it.

PROS: great variety
CONS: pricey

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More about Citrus Sew & Vac

It has been our commitment to provide our customers with the best sewing, vacuum cleaner, and ceiling fan products at the most affordable prices. Along with our wide selection of new and used products, we also provide repair services with fast turnaround

 

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