Fleetwood Cleaners

★★★★★

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Personal Services
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South Cleaner & Tailor

6102 S MacDill Ave # F Tampa, FL

4.8 20
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Inexpensive but rude. I dropped off some clothes and two pieces came back damaged. After contacting the manager; he actually told me that his cleaner said that is how to they came in, I disagree with him and attempted to explain and he

3
★★★★★

Inexpensive but rude. I dropped off some clothes and two pieces came back damaged. After contacting the manager; he actually told me that his cleaner said that is how to they came in, I disagree with him and attempted to explain and he

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have to laugh at the negative reviews, all from folks who considered themselves regular customers... $100 a month FOR YEARS, until...\r
I have used them numerous times, and never had a problem. The staff were all professional and

3
★★★★★

have to laugh at the negative reviews, all from folks who considered themselves regular customers... $100 a month FOR YEARS, until...\r
I have used them numerous times, and never had a problem. The staff were all professional and

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I have to say that I feel sorry for anyone that has to work at this dry cleaners under the ownership/management (If that's what you call it) of J. Turner. I have seen this man treat not only Customers like pieces of dog crap but his

3
★★★★★

I have to say that I feel sorry for anyone that has to work at this dry cleaners under the ownership/management (If that's what you call it) of J. Turner. I have seen this man treat not only Customers like pieces of dog crap but his

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I am the owner of Fleetwood and would like to respond to Chandra A. The previous manegement might have led the customers in to believing that their clothes were being dry cleaned when in fact they were being cleaned according to the label

3
★★★★★

I am the owner of Fleetwood and would like to respond to Chandra A. The previous manegement might have led the customers in to believing that their clothes were being dry cleaned when in fact they were being cleaned according to the label

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The owner was beyond rude. Even though they are cheap it is better to go somewhere else where you are treated with dignity and self-respect. They wanted to HAND WASH all my clothes that they previously dry cleaned and when I questioned

3
★★★★★

The owner was beyond rude. Even though they are cheap it is better to go somewhere else where you are treated with dignity and self-respect. They wanted to HAND WASH all my clothes that they previously dry cleaned and when I questioned

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Owner was so rude after they shredded my silk blouse! He denied they cleaned it, that they found the damage prior. Not true! I even smelled the shirt and I knFow they cleaned it! I have been giving these people weekly business despite

3
★★★★★

Owner was so rude after they shredded my silk blouse! He denied they cleaned it, that they found the damage prior. Not true! I even smelled the shirt and I knFow they cleaned it! I have been giving these people weekly business despite

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I brought in a Apple Bottoms bedding, and it had a candy on it,tell me why when I went to pick it up, NOT only was the candy still on it, but it melted all over, seem like they just threw it in the machine without spot treating it, which

3
★★★★★

I brought in a Apple Bottoms bedding, and it had a candy on it,tell me why when I went to pick it up, NOT only was the candy still on it, but it melted all over, seem like they just threw it in the machine without spot treating it, which

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MARILOU IS THE WORST BUSINESS OWNER OUT THERE. I HAVE BEEN SPENDING QUITE A BIT OF MONEY EACH MONTH WITH THEM. THEY LOST ONE OF MY SHIRTS AND NOW SHE REFUSES TO GIVE ME A CREDIT. I AM NOT EVEN ASKING FOR MY MONEY BACK. SHE COULD CARE LESS

3
★★★★★

MARILOU IS THE WORST BUSINESS OWNER OUT THERE. I HAVE BEEN SPENDING QUITE A BIT OF MONEY EACH MONTH WITH THEM. THEY LOST ONE OF MY SHIRTS AND NOW SHE REFUSES TO GIVE ME A CREDIT. I AM NOT EVEN ASKING FOR MY MONEY BACK. SHE COULD CARE LESS

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they do not know how to press guayaberas.
and the other shirs a little bit better.
the sleeves are not pressed, the collars are horrible
out of 5 shirts one maybe would pass inspection. had to do all of them over myself, sorry 1.99. you

3
★★★★★

they do not know how to press guayaberas.
and the other shirs a little bit better.
the sleeves are not pressed, the collars are horrible
out of 5 shirts one maybe would pass inspection. had to do all of them over myself, sorry 1.99. you

.

Like others, I was lured to this place with $1.99 cleaning. When they made holes in my delicate clothing by safety pinning tags into the fabric (rather than the clothing tags), I overlooked it. When they lost clothing only to find it

3
★★★★★

Like others, I was lured to this place with $1.99 cleaning. When they made holes in my delicate clothing by safety pinning tags into the fabric (rather than the clothing tags), I overlooked it. When they lost clothing only to find it

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I was in Tampa for some business and the guy I was in town to meet recommended this place. What a find! I am so used to paying $8 a piece at the "budget" cleaners in NYC where I live that it was a breath of fresh air to find a place for

3
★★★★★

I was in Tampa for some business and the guy I was in town to meet recommended this place. What a find! I am so used to paying $8 a piece at the "budget" cleaners in NYC where I live that it was a breath of fresh air to find a place for

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Was a weekly loyal customer for years with only minor issues (missing buttons, small tears, etc.), but when they lost an expensive garment the owner Marilou would not reimburse and refused to even discuss a resolution. She was happy to

3
★★★★★

Was a weekly loyal customer for years with only minor issues (missing buttons, small tears, etc.), but when they lost an expensive garment the owner Marilou would not reimburse and refused to even discuss a resolution. She was happy to

.

Well I guess one "gets what one pays for" huh? What do I expect for only $1.99 a Garment. Been going to Fleetwood cleaners for a couple of years now. Never really had any major challenges other then a plastic button being burned off my

3
★★★★★

Well I guess one "gets what one pays for" huh? What do I expect for only $1.99 a Garment. Been going to Fleetwood cleaners for a couple of years now. Never really had any major challenges other then a plastic button being burned off my

.

NOT EVEN DESERVING OF 1 STAR!!! FLEETWOOD CLEANERS ON HENDERSON IN TAMPA IS HORRIBLE!!!!!!!! THEY RUINED TWO PIECES OF ANN TAYLOR CLOTHING AND THE OWNER, MARILOU ADKINS TOLD ME THAT I MUST HAVE BROUGHT THEM IN WITH HOLES IN THEM

3
★★★★★

NOT EVEN DESERVING OF 1 STAR!!! FLEETWOOD CLEANERS ON HENDERSON IN TAMPA IS HORRIBLE!!!!!!!! THEY RUINED TWO PIECES OF ANN TAYLOR CLOTHING AND THE OWNER, MARILOU ADKINS TOLD ME THAT I MUST HAVE BROUGHT THEM IN WITH HOLES IN THEM

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There is a new owner since the November 2009 review of Fleetwood Cleaners. She refused to give me her name after she put a very large safety pin into the front of an expensive silk shirt, therefore creating a very large hole. She was not only NOT willing to try to make the situation right, she accused me of putting the safety pin there myself! Never have I experienced such awful treatment and complete rudeness. Fleetwood cleaners advertises that they are $1.99 per item, but beware, when they ruin your clothing and refuse to pay, it will cost you much more!

0
★☆☆☆☆

There is a new owner since the November 2009 review of Fleetwood Cleaners. She refused to give me her name after she put a very large safety pin into the front of an expensive silk shirt, therefore creating a very large hole. She was not only NOT willing to try to make the situation right, she accused me of putting the safety pin there myself! Never have I experienced such awful treatment and complete rudeness. Fleetwood cleaners advertises that they are $1.99 per item, but beware, when they ruin your clothing and refuse to pay, it will cost you much more!

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I went to Fleetwood Cleaners recently, and unlike the ohter reviews from the past I was soooo glad to see a new face....the NEW owner/operator of Fleetwood Cleaners. His name is Ubaldo, This guy is soo customer service oriented, listens and just ready to make the customer happy..my clothes were cleaned and no mistakes. I was amazed at how fast the line went and it was fast and speedy. If you had a bad experience in the past i would highly recommend that you go back and see the changes. The store has even had a makeover and it looks cleaner and the cashiers even look happier!!! Go back and give it a try, I did and I am soo happy with my experience. Finally an owner who seems to care about his customers and their satisfaction with the work being done in his store.

2
★★★★★

I went to Fleetwood Cleaners recently, and unlike the ohter reviews from the past I was soooo glad to see a new face....the NEW owner/operator of Fleetwood Cleaners. His name is Ubaldo, This guy is soo customer service oriented, listens and just ready to make the customer happy..my clothes were cleaned and no mistakes. I was amazed at how fast the line went and it was fast and speedy. If you had a bad experience in the past i would highly recommend that you go back and see the changes. The store has even had a makeover and it looks cleaner and the cashiers even look happier!!! Go back and give it a try, I did and I am soo happy with my experience. Finally an owner who seems to care about his customers and their satisfaction with the work being done in his store.

Pros: Best Price

Cons: none

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DO NOT take your clothes here... They are nasty to deal and do not keep their promises. They ruined my dress and my friend's dress, and would not take full responsibility for them. The manager actually cussed at me, not worth the cheap prices.

0
★☆☆☆☆

DO NOT take your clothes here... They are nasty to deal and do not keep their promises. They ruined my dress and my friend's dress, and would not take full responsibility for them. The manager actually cussed at me, not worth the cheap prices.

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Let me start off by saying that I did NOT drop off my clothing to this cleaners...my husband took the liberty of doing this task ftor me. Had I seen the deplorable conditions in this shop, I would have ran my clothes right back to my car to drop them off at one of the many cleaners down the road. The shop keeps the front doors open at all times and does not provide air conditioning to it's employees....even in August! They are lucky if they have 5 fans between all of them!! When my husband came home with my drycleaning, I noticed two small stains on one of my favorite shirts that was not there when he dropped it off. When I returned the shirt, they told me that they would remove the stains and asked me to come back tomorrow to pick it up. When I returned the next day, the stains had not been removed. When I informed the lady about this, she literally snatched the shirt from me, filled out another receipt, and told me to come back the next day-without even offering an apology. When I came back to retreieve the shirt (for the 3rd time) the stains were still there. The owner, Jon Turner, admitted that the stains were caused from my shirt's reaction to the dry cleaning chemicals that his company uses. Jon stated that he would show me a book (tucked away from consumer's view) that explains chemical stains....but that he did not have time to talk to me until the next day. When I replied that I have had this shirt dry cleaned at several other drycleaners and never had any problems with stains, Jon Turner told me that he was done arguing with me and offered to give me $10.00 credit toward future drycleaning. When I told him that I would never be returning back to his store, he replied that he was glad to hear that an "uneducated consumer" would not be returning to his establishment. Jon then turned his back toward me and walked away without so much as an apology. I have learned the lesson that "you get what you pay for." Trust me...it's not worth it. BEWARE!

0
★☆☆☆☆

Let me start off by saying that I did NOT drop off my clothing to this cleaners...my husband took the liberty of doing this task ftor me. Had I seen the deplorable conditions in this shop, I would have ran my clothes right back to my car to drop them off at one of the many cleaners down the road. The shop keeps the front doors open at all times and does not provide air conditioning to it's employees....even in August! They are lucky if they have 5 fans between all of them!! When my husband came home with my drycleaning, I noticed two small stains on one of my favorite shirts that was not there when he dropped it off. When I returned the shirt, they told me that they would remove the stains and asked me to come back tomorrow to pick it up. When I returned the next day, the stains had not been removed. When I informed the lady about this, she literally snatched the shirt from me, filled out another receipt, and told me to come back the next day-without even offering an apology. When I came back to retreieve the shirt (for the 3rd time) the stains were still there. The owner, Jon Turner, admitted that the stains were caused from my shirt's reaction to the dry cleaning chemicals that his company uses. Jon stated that he would show me a book (tucked away from consumer's view) that explains chemical stains....but that he did not have time to talk to me until the next day. When I replied that I have had this shirt dry cleaned at several other drycleaners and never had any problems with stains, Jon Turner told me that he was done arguing with me and offered to give me $10.00 credit toward future drycleaning. When I told him that I would never be returning back to his store, he replied that he was glad to hear that an "uneducated consumer" would not be returning to his establishment. Jon then turned his back toward me and walked away without so much as an apology. I have learned the lesson that "you get what you pay for." Trust me...it's not worth it. BEWARE!

Pros: $1.79 ANY GARMENT. HOWEVER, YOU GET WHAT YOU PAY FOR.

Cons: DEPLORABLE QUALITY AND CUSTOMER SERVICE.

.

Unlike the writer of another review for this cleaners, I have been very happy with Fleetwood and I really like their prices. I have found the folks there to be very friendly and kind. They do a lot of business and are very busy on Saturday. Cash only.

1
★★★☆☆

Unlike the writer of another review for this cleaners, I have been very happy with Fleetwood and I really like their prices. I have found the folks there to be very friendly and kind. They do a lot of business and are very busy on Saturday. Cash only.

Pros: really cheap

Cons: cash only but they have an atm

.

On 3 separate occasions in 2006, my fiance' and I either had a garment that was lost, misplaced or ruined within a 2 month span. In one instance, my fiances blouse was ruined after Fleetwood attempted to remove a minor stain. Fleetwood's owner, Jon Turner, acknowledged that they had ruined the blouse, but then proceeded to argue with my fiance' and I in a boisterous and inexcusable manner when the topic of reimbursement came up. In short, he refused any payment in excess of $30, FAR less than the garment's value. Aside from this, the store does not handle exchanges efficiently (lacks computerized tracking system) and many of its employees regrettable reflect the rude and unprofessional nature of the stores owner. Although cost competitive, do yourself a favor and avoid the hassle by seeking an alternative dry cleaning service.

0
★☆☆☆☆

On 3 separate occasions in 2006, my fiance' and I either had a garment that was lost, misplaced or ruined within a 2 month span. In one instance, my fiances blouse was ruined after Fleetwood attempted to remove a minor stain. Fleetwood's owner, Jon Turner, acknowledged that they had ruined the blouse, but then proceeded to argue with my fiance' and I in a boisterous and inexcusable manner when the topic of reimbursement came up. In short, he refused any payment in excess of $30, FAR less than the garment's value. Aside from this, the store does not handle exchanges efficiently (lacks computerized tracking system) and many of its employees regrettable reflect the rude and unprofessional nature of the stores owner. Although cost competitive, do yourself a favor and avoid the hassle by seeking an alternative dry cleaning service.

Pros: Inexpensive

Cons: Poor management, Slow, Unorganized

 

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