Green Bank Public Library

★★☆☆☆
  • Rr 28

    Green Bank, WV 24944

    Map & Directions
  • 304-456-4507

About Green Bank Public Library

Categories
Details
Hours
Sat 12:30pm-4:30pm
2.0 3
Hi! Sign in to let us know how Green Bank Public Library was?
Write a Review
.

This place has some of the worst customer service I have ever encountered. The salesman was the only person worth anything. The manager and assistant manager are totally disrespectful and demeaning. I purchased a vehicle and have had nothing but problems with these guys adding fee after fee that were not disclosed to me at the time of the sale, so weeks go by and and I have a huge bill pending. The service center scheduling is ridiculous, and the guy washing the cars talks on his phone more than actually washing cars, all he washed were my tires. This place is a nightmare avoid it at all costs!

1
★☆☆☆☆

This place has some of the worst customer service I have ever encountered. The salesman was the only person worth anything. The manager and assistant manager are totally disrespectful and demeaning. I purchased a vehicle and have had nothing but problems with these guys adding fee after fee that were not disclosed to me at the time of the sale, so weeks go by and and I have a huge bill pending. The service center scheduling is ridiculous, and the guy washing the cars talks on his phone more than actually washing cars, all he washed were my tires. This place is a nightmare avoid it at all costs!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Purchasing my used car from here was the WORST experience I have ever had with a dealership. A month after I purchased the car, I had to call the dealership because I hadn't received my tag. Come to find out, they were holding my tag expecting payment of $400, but no one informed me I had to pay this up front. Unexpected surprise. I also never received my first bill to pay for my car. Well my sale rep couldn't help me because he doesn't deal with financing and the financial manager wouldn't return my calls. Obviously these people do not understand what customer service means. Just recently the loan company contacted me from their collections department that my account is in default and they have added over $100 in late fees. Without a bill and no one at the dealership to help me, how would I know where to send payment to? What a nightmare this transaction has been. It has been my first and my very last purchase from this dealership, buyers beware!!!!

1
★☆☆☆☆

Purchasing my used car from here was the WORST experience I have ever had with a dealership. A month after I purchased the car, I had to call the dealership because I hadn't received my tag. Come to find out, they were holding my tag expecting payment of $400, but no one informed me I had to pay this up front. Unexpected surprise. I also never received my first bill to pay for my car. Well my sale rep couldn't help me because he doesn't deal with financing and the financial manager wouldn't return my calls. Obviously these people do not understand what customer service means. Just recently the loan company contacted me from their collections department that my account is in default and they have added over $100 in late fees. Without a bill and no one at the dealership to help me, how would I know where to send payment to? What a nightmare this transaction has been. It has been my first and my very last purchase from this dealership, buyers beware!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Recently I had to return my leased car to a Mitsubishi dealer and went to this dealer since it is near my home ..I found them to be very helpful and when I decided to buy the car instead of returning it they helped my find the best financing for my budget...The sales help was friendly and not pushy at all..
When the time comes for me to buy a new car this will be the first dealership I will go to

PROS: Helpful staff
CONS: none

4
★★★★☆

Recently I had to return my leased car to a Mitsubishi dealer and went to this dealer since it is near my home ..I found them to be very helpful and when I decided to buy the car instead of returning it they helped my find the best financing for my budget...The sales help was friendly and not pushy at all..
When the time comes for me to buy a new car this will be the first dealership I will go to

PROS: Helpful staff
CONS: none

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Green Bank Public Library, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review