Cubesmart Self Storage
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Map & Directions
10755 Pembroke Rd
Pembroke Pines, FL 33025
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954-433-2005
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About Cubesmart Self Storage
Transportation & Storage
This company is very shady! I called to get a price quote last month, the price they offered me sounded good, so I asked them to hold the space for me. They were more than happy to hold the space if I gave them $25 dollars, which I did. But after I gave them the money they now said my price for the space would be a different amount (up by more than $20 per month) Shocked I asked why did it go up so high? They replied that it was always that high and that I made up the lower price, even though I had done all this within the same day. Called me a Liar! I asked for my money back and was told it would take up to 48 hours. That was 2 weeks ago; Im still trying to get my $25 back. Horrible customer service! I have never been treated so rude by any company in my life.
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This company is very shady! I called to get a price quote last month, the price they offered me sounded good, so I asked them to hold the space for me. They were more than happy to hold the space if I gave them $25 dollars, which I did. But after I gave them the money they now said my price for the space would be a different amount (up by more than $20 per month) Shocked I asked why did it go up so high? They replied that it was always that high and that I made up the lower price, even though I had done all this within the same day. Called me a Liar! I asked for my money back and was told it would take up to 48 hours. That was 2 weeks ago; Im still trying to get my $25 back. Horrible customer service! I have never been treated so rude by any company in my life.
Pros: location only
Cons: Bad customer service
This company is very shady! I called to get a price quote last month, the price they offered me sounded good, so I asked them to hold the space for me. They were more than happy to hold the space if I gave them $25 dollars, which I did. But after I gave them the money they now said my price for the space would be a different amount (up by more than $20 per month) Shocked I asked why did it go up so high? They replied that it was always that high and that I ??made up? the lower price, even though I had done all this within the same day. Called me a Liar! I asked for my money back and was told it would take up to 48 hours. That was 2 weeks ago; I??m still trying to get my $25 back. Horrible customer service! I have never been treated so rude by any company in my life.
1
This company is very shady! I called to get a price quote last month, the price they offered me sounded good, so I asked them to hold the space for me. They were more than happy to hold the space if I gave them $25 dollars, which I did. But after I gave them the money they now said my price for the space would be a different amount (up by more than $20 per month) Shocked I asked why did it go up so high? They replied that it was always that high and that I ??made up? the lower price, even though I had done all this within the same day. Called me a Liar! I asked for my money back and was told it would take up to 48 hours. That was 2 weeks ago; I??m still trying to get my $25 back. Horrible customer service! I have never been treated so rude by any company in my life.
