Veranda

★★★★☆

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Veranda on Ocean Drive is one of my favorite stores to visit whenever I am in Vero. My daughter and I both like to buy all of our gifts there because we know it will be gift wrapped beautifully and the girls there are very sweet and helpful. They have even helped me when I am at my summer home to see if they have special items in stock. Veranda is always first on our list when visiting Vero, it has become a special mother and daughter tradition so thank you for having such a beautiful store!

5
★★★★★

Veranda on Ocean Drive is one of my favorite stores to visit whenever I am in Vero. My daughter and I both like to buy all of our gifts there because we know it will be gift wrapped beautifully and the girls there are very sweet and helpful. They have even helped me when I am at my summer home to see if they have special items in stock. Veranda is always first on our list when visiting Vero, it has become a special mother and daughter tradition so thank you for having such a beautiful store!

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What a beautiful store and great selection of gorgeous jewelry!
The sales girls are always so friendly and knowledgable about their exquisite jewelry lines as well as the fabulous home decor items. They go above and beyond to make sure I have been helped but not overbearing like some stores. I have often found unique and special items at Veranda that I know no one else will have. I have attented many of their jewelry shows and have met many talented designers.My shopping experiences have always been very rewarding and enjoyable at Veranda.

5
★★★★★

What a beautiful store and great selection of gorgeous jewelry!
The sales girls are always so friendly and knowledgable about their exquisite jewelry lines as well as the fabulous home decor items. They go above and beyond to make sure I have been helped but not overbearing like some stores. I have often found unique and special items at Veranda that I know no one else will have. I have attented many of their jewelry shows and have met many talented designers.My shopping experiences have always been very rewarding and enjoyable at Veranda.

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1 out of 1 people found this review helpful.

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IThe girls of Veranda always go out of their way to help me in every way possible. The gift wrap is exquisite and I always get my gifts from Veranda. The store is lovely and customer service is world class!

5
★★★★★

IThe girls of Veranda always go out of their way to help me in every way possible. The gift wrap is exquisite and I always get my gifts from Veranda. The store is lovely and customer service is world class!

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1 out of 1 people found this review helpful.

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I bought my wife a DY bracelet for christmas...LAST MINUTE of course....however, we were on the road traveling to see family out of state. I called Veranda, and asked if they could ship it to Michigan for my by Christmas. Not only did they ship it and get it to me in time for the BIG SURPRISE, they went above and beyond by gift wrapping it beautifully.

The people at Veranda went out of there way to make my Christmas an unforgettable one!

2
★★★★★

I bought my wife a DY bracelet for christmas...LAST MINUTE of course....however, we were on the road traveling to see family out of state. I called Veranda, and asked if they could ship it to Michigan for my by Christmas. Not only did they ship it and get it to me in time for the BIG SURPRISE, they went above and beyond by gift wrapping it beautifully.

The people at Veranda went out of there way to make my Christmas an unforgettable one!

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I was there the day Jane D. tried to return her item. I was appalled at how she was speaking to the business owner (who apologized profusely for having to over hear this) and hid behind some candles because I was embarrassed to hear the rude manner in which the customer was acting. The owner explained that it was special order items and you can't just return something like that. Shops such as these can obviously have their own exchange policy that is why we aren't shopping at Wal-Mart. We are there for the quality. I couldn't believe a lady from JI would be that obnoxious and forget her manners. I know the customer is always right but we are forgetting that the owners and employees are also human beings. I have shopped there on more than one occasion and will continue to go there , I have had nothing but excellent service.

5
★★★★★

I was there the day Jane D. tried to return her item. I was appalled at how she was speaking to the business owner (who apologized profusely for having to over hear this) and hid behind some candles because I was embarrassed to hear the rude manner in which the customer was acting. The owner explained that it was special order items and you can't just return something like that. Shops such as these can obviously have their own exchange policy that is why we aren't shopping at Wal-Mart. We are there for the quality. I couldn't believe a lady from JI would be that obnoxious and forget her manners. I know the customer is always right but we are forgetting that the owners and employees are also human beings. I have shopped there on more than one occasion and will continue to go there , I have had nothing but excellent service.

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1 out of 1 people found this review helpful.

.

I bought my wife a DY bracelet for christmas...LAST MINUTE of course....however, we were on the road traveling to see family out of state. I called Veranda, and asked if they could ship it to Michigan for my by Christmas. Not only did they ship it and get it to me in time for the BIG SURPRISE, they went above and beyond by gift wrapping it beautifully.

The people at Veranda went out of there way to make my Christmas an unforgettable one!

5
★★★★★

I bought my wife a DY bracelet for christmas...LAST MINUTE of course....however, we were on the road traveling to see family out of state. I called Veranda, and asked if they could ship it to Michigan for my by Christmas. Not only did they ship it and get it to me in time for the BIG SURPRISE, they went above and beyond by gift wrapping it beautifully.

The people at Veranda went out of there way to make my Christmas an unforgettable one!

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1 out of 1 people found this review helpful.

.

My step-dad spent $2500 at Veranda buying four pairs of David Yurman pearl earrings for myself and my sisters for Christmas. However, I already owned the identical pair. David Yurman told us we would have to return/exchange with the retail store and the owner of Veranda very nastily refused to accept an exchange. She was incredibly rude and did not apologize or express any sympathy for the situation. We even offered to accept a lower exchange value - anything not to be stuck with two idential pairs of $625 dollar earrings and no way out. Even more than the bad customer service policy I was struck by the rude and unfeeling treatment I recieved from the owner - I will NOT be going back.

0
★☆☆☆☆

My step-dad spent $2500 at Veranda buying four pairs of David Yurman pearl earrings for myself and my sisters for Christmas. However, I already owned the identical pair. David Yurman told us we would have to return/exchange with the retail store and the owner of Veranda very nastily refused to accept an exchange. She was incredibly rude and did not apologize or express any sympathy for the situation. We even offered to accept a lower exchange value - anything not to be stuck with two idential pairs of $625 dollar earrings and no way out. Even more than the bad customer service policy I was struck by the rude and unfeeling treatment I recieved from the owner - I will NOT be going back.

 

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