Atlas Towing Service

★★★★☆
# 1 Towing in Florida
  • 30115 State Road 54

    Wesley Chapel, FL 33543

    Map & Directions
  • 813-973-1330

About Atlas Towing Service

Hours
24 Hours a Day, 7 Days a week

Automotive

Automotive
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4.4 10
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I would just like to take a moment and voice my disappointment with my recent experience with ATLAS TOWING / TRANSPORT. I contacted Dan the owner directly on December 13, 2013 needing a semi container moved from Hudson, Fl. to San Antonio,

3
★★★★★

I would just like to take a moment and voice my disappointment with my recent experience with ATLAS TOWING / TRANSPORT. I contacted Dan the owner directly on December 13, 2013 needing a semi container moved from Hudson, Fl. to San Antonio,

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Fantastic experience, the tow truck driver, was polite, and furthermore, he was friendly. I will not use any company other than this one if i can help it. It was an unfortunate situation for me but i couldn't have been happier with my

3
★★★★★

Fantastic experience, the tow truck driver, was polite, and furthermore, he was friendly. I will not use any company other than this one if i can help it. It was an unfortunate situation for me but i couldn't have been happier with my

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I had a great experience with Atlas towing they asked me if I was in a safe place when the driver arrived he offered me a bottle of water and was very polite on the ride home. I will use them again

2
★★★★★

I had a great experience with Atlas towing they asked me if I was in a safe place when the driver arrived he offered me a bottle of water and was very polite on the ride home. I will use them again

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I have used Atlas Towing Services quite a few times for the entire family. The first time they won my loyalty, by asking me if I was in a safe location, the driver was there in record time with a smile on his face in the pouring rain. How great was that! Very professional and has always helped me in any way possible.

5
★★★★★

I have used Atlas Towing Services quite a few times for the entire family. The first time they won my loyalty, by asking me if I was in a safe location, the driver was there in record time with a smile on his face in the pouring rain. How great was that! Very professional and has always helped me in any way possible.

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I contacted Atlas Towing for a simple extraction of a light pickup truck that was stuck about 8' from the side of a basin of a dried up lake. I was told by the dispatcher that simple extractions start out at $100 and that I would be provided a more accurate quote upon arrival. Although they showed up quickly, the wrecker responded with another customers vehicle on the back of the tow truck. I needed a simple extraction but because the driver had to unload the Mustang on the back of the truck to properly used the winch I was charged an additional $65 dollars for the removal. The driver incompetently destroyed landscaping after overlooking that his equipment was secure and off of the ground before driving away leaving me responsible for the damage to the grass. I contacted the woman at dispatch claiming to be the owner who after I explained what happened immediately began cursing at me when in fact she had not seen the damage her driver had actually done. I have detailed photos of the entire incident to backup my story. I've never been treated so poorly and unprofessionally before in my life. These people are thieves with predatory business practices.

0
★☆☆☆☆

I contacted Atlas Towing for a simple extraction of a light pickup truck that was stuck about 8' from the side of a basin of a dried up lake. I was told by the dispatcher that simple extractions start out at $100 and that I would be provided a more accurate quote upon arrival. Although they showed up quickly, the wrecker responded with another customers vehicle on the back of the tow truck. I needed a simple extraction but because the driver had to unload the Mustang on the back of the truck to properly used the winch I was charged an additional $65 dollars for the removal. The driver incompetently destroyed landscaping after overlooking that his equipment was secure and off of the ground before driving away leaving me responsible for the damage to the grass. I contacted the woman at dispatch claiming to be the owner who after I explained what happened immediately began cursing at me when in fact she had not seen the damage her driver had actually done. I have detailed photos of the entire incident to backup my story. I've never been treated so poorly and unprofessionally before in my life. These people are thieves with predatory business practices.

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I have used this towing service several times since 2006. They towed me all the way from St. Pete to Wesley Chapel once. Another time from Tampa late at night when I had engine trouble. They have moved RV's for me on 3 occasions. The motor home is 26,000 lbs. and has been place you would think they could not get in and get it out but they did. This morning they picked up my car after I broke down about a mile or 2 away from home. They were very good, on time, and only charged me a hookup fee. To get the car delivered to my house. Eveyone has been very helpful and friendly.

2
★★★★★

I have used this towing service several times since 2006. They towed me all the way from St. Pete to Wesley Chapel once. Another time from Tampa late at night when I had engine trouble. They have moved RV's for me on 3 occasions. The motor home is 26,000 lbs. and has been place you would think they could not get in and get it out but they did. This morning they picked up my car after I broke down about a mile or 2 away from home. They were very good, on time, and only charged me a hookup fee. To get the car delivered to my house. Eveyone has been very helpful and friendly.

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my tire blew out on the interstate very scary i had my children in the car and this tow company was there in no time they were very polite and professional they had my tire fixed and i was on the road again in no time i would recommend this company and use them again in the future

2
★★★★★

my tire blew out on the interstate very scary i had my children in the car and this tow company was there in no time they were very polite and professional they had my tire fixed and i was on the road again in no time i would recommend this company and use them again in the future

Pros: good courteous service

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My wife's Jaguar broke down multiple times last year, once at night on the side of I-75. This is when you learn to have a fast, reliable emergency towing company on your speed dial.

2
★★★★★

My wife's Jaguar broke down multiple times last year, once at night on the side of I-75. This is when you learn to have a fast, reliable emergency towing company on your speed dial.

Pros: fast service

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Dispatcher woman was rude and impatient. Driver went to wrong address. When he finally located me, after 3 tries and 2 hours later. He could not figure out how to hook up my vehicle to pull out of an embankment. He kept trying different ways that failed to work and ended up damaging my bumper in the process. He needed assistance and had the nerve to say I had to pay more than what was quote. Almost double! Of course, I refused to do. He ultimately called into the rude dispatch woman to ask what to do (I could hear the conversation due to his phone's speaker turned on) She yelled at him for losing money and was dropping F bombs. She was absolutely brutal! I could not believe my ears.

I had to call a different tow service who located me within 30 minutes and used a cloth strap necessary to pull a car sideways. He got my vehicle out within 10 minutes of arrival and only charged my $60.00.

0
★☆☆☆☆

Dispatcher woman was rude and impatient. Driver went to wrong address. When he finally located me, after 3 tries and 2 hours later. He could not figure out how to hook up my vehicle to pull out of an embankment. He kept trying different ways that failed to work and ended up damaging my bumper in the process. He needed assistance and had the nerve to say I had to pay more than what was quote. Almost double! Of course, I refused to do. He ultimately called into the rude dispatch woman to ask what to do (I could hear the conversation due to his phone's speaker turned on) She yelled at him for losing money and was dropping F bombs. She was absolutely brutal! I could not believe my ears.

I had to call a different tow service who located me within 30 minutes and used a cloth strap necessary to pull a car sideways. He got my vehicle out within 10 minutes of arrival and only charged my $60.00.

Cons: Unreliable and poor customer service.

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I didn't know what was wrong with my car. I called them in advance and told them my situation. They told me how much they charge per hour... $30 or $35 (don't remember) which is reasonable comparied to others. When I showed up, and knowing my situation they went above and beyond to get the main vaccume hose fixed which ment 2 person job, lifing the manifold and reaching in small spaces. They fixed it with a friendly attitude and only charged me 1 hour when it took more like and hour and a half. And while I was there, a man broke down just a block away and had AAA, used their phone, but AAA wanted to dispach a company much further away and would take 2 hours to get there. He told AAA he was at Atlas Towing and they sill wouldn't dispatch them. So, one of the ladies got on the phone and talked with AAA and convinced them to dispach it to them. The truck brought back the mans car in just a couple of minutes.

PROS: They go out of their way to help :)
CONS:

5
★★★★★

I didn't know what was wrong with my car. I called them in advance and told them my situation. They told me how much they charge per hour... $30 or $35 (don't remember) which is reasonable comparied to others. When I showed up, and knowing my situation they went above and beyond to get the main vaccume hose fixed which ment 2 person job, lifing the manifold and reaching in small spaces. They fixed it with a friendly attitude and only charged me 1 hour when it took more like and hour and a half. And while I was there, a man broke down just a block away and had AAA, used their phone, but AAA wanted to dispach a company much further away and would take 2 hours to get there. He told AAA he was at Atlas Towing and they sill wouldn't dispatch them. So, one of the ladies got on the phone and talked with AAA and convinced them to dispach it to them. The truck brought back the mans car in just a couple of minutes.

PROS: They go out of their way to help :)
CONS:

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