Mayors Jewelers

★★★☆☆
  • 4510 PGA Boulevard # 101

    Palm Beach Gardens, FL 33418

    Map & Directions
  • 561-775-3999

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2.5 2
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DO NOT PATRONIZE THIS STORE. They got one star because there isn't a no star option.

I brought my Rolex in and the watchmaker looked at it for about 30 seconds and said I needed repairs totaling $1,000. He even included the absolute need to replace the crystal that has some small cosmetic chipping that has been there for 15 years.

After complaining to the store manager he took my watch and said he would talk to his "boss" and the watchmaker and make sure I was happy. He called back leaving a message that he had a solution that he thought I would be happy with. When I returned his call the $1,000 work was now reduced to $890. Of course I refused and when I returned to pick up my watch THEY COULDN'T FIND IT. I left the store and was on my way home when they located it. It was almost 9pm and I was a long way to turn back so I asked them to bring it up to my home. They told me it would be 4 days before they would be able to do that.

If you want honest business dealings and good customer service I would shop elsewhere. There are plenty of businesses with quality merchandise that won't treat you like dirt.

1
★☆☆☆☆

DO NOT PATRONIZE THIS STORE. They got one star because there isn't a no star option.

I brought my Rolex in and the watchmaker looked at it for about 30 seconds and said I needed repairs totaling $1,000. He even included the absolute need to replace the crystal that has some small cosmetic chipping that has been there for 15 years.

After complaining to the store manager he took my watch and said he would talk to his "boss" and the watchmaker and make sure I was happy. He called back leaving a message that he had a solution that he thought I would be happy with. When I returned his call the $1,000 work was now reduced to $890. Of course I refused and when I returned to pick up my watch THEY COULDN'T FIND IT. I left the store and was on my way home when they located it. It was almost 9pm and I was a long way to turn back so I asked them to bring it up to my home. They told me it would be 4 days before they would be able to do that.

If you want honest business dealings and good customer service I would shop elsewhere. There are plenty of businesses with quality merchandise that won't treat you like dirt.

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After sixteen years in the Garden's Mall Mayor's Jewelers the upscale jewelry and watch establishment moved west on PGA Blvd about four years ago to the equally upscale open air shopping Plaza PGA Commons located on the south side of PGA Blvd West of I95 and east of the Florida Turnpike . Whereas they have nice merchandise to purchase, do not make the mistake of selling your fine things to them . They pay rock bottom prices. I learned this the hard way. I should have done more research but I trusted them as they are a fine retailer and thought to look no further. I had all top of the line signed pieces including Rolex watches and Cartier jewelry and they paid me next to nothing. However, if you are buying something new they have lovely high quality merchandise.

4
★★★★☆

After sixteen years in the Garden's Mall Mayor's Jewelers the upscale jewelry and watch establishment moved west on PGA Blvd about four years ago to the equally upscale open air shopping Plaza PGA Commons located on the south side of PGA Blvd West of I95 and east of the Florida Turnpike . Whereas they have nice merchandise to purchase, do not make the mistake of selling your fine things to them . They pay rock bottom prices. I learned this the hard way. I should have done more research but I trusted them as they are a fine retailer and thought to look no further. I had all top of the line signed pieces including Rolex watches and Cartier jewelry and they paid me next to nothing. However, if you are buying something new they have lovely high quality merchandise.

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