Towtruck Co

★★★★★

About Towtruck Co

Automotive

Automotive
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This company towed a car my grandson was driving with my permission. They will not allow him to pick up the car even though there is an insurance card with his name on it. They said that "State law requires that only the registered owner

3
★★★★★

This company towed a car my grandson was driving with my permission. They will not allow him to pick up the car even though there is an insurance card with his name on it. They said that "State law requires that only the registered owner

.

Where to start on this gem of a business? Maybe the fact that there isn't even a sign on their building. That made it difficult to find at night. Let's say you do find the place without a hitch, you'll have to climb up rotting wooden

3
★★★★★

Where to start on this gem of a business? Maybe the fact that there isn't even a sign on their building. That made it difficult to find at night. Let's say you do find the place without a hitch, you'll have to climb up rotting wooden

.

This company is the worst!They need to be shut down. Enough said!

3
★★★★★

This company is the worst!They need to be shut down. Enough said!

.

SHADY SCAM COMPANY - tows your car from downtown and when you call the number there is no answer it only beeps. You go there they only take cash or have an ATM with 6 dollar fee and no even change, and they will only take even change.

3
★★★★★

SHADY SCAM COMPANY - tows your car from downtown and when you call the number there is no answer it only beeps. You go there they only take cash or have an ATM with 6 dollar fee and no even change, and they will only take even change.

.

Let's face it. This towing outfit is a bunch of vultures, pure and simple. I admit I parked in a tow away zone for 45 minutes.. No story offered (even though there was a good one, of course). I did the crime, I'll pay the fine. But,

3
★★★★★

Let's face it. This towing outfit is a bunch of vultures, pure and simple. I admit I parked in a tow away zone for 45 minutes.. No story offered (even though there was a good one, of course). I did the crime, I'll pay the fine. But,

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Parked downtown, BOUGHT a ticket to park there, car STILL towed and they say "no ticket visible". Needs to be turned in to the police.

3
★★★★★

Parked downtown, BOUGHT a ticket to park there, car STILL towed and they say "no ticket visible". Needs to be turned in to the police.

.

I went to Dr. Phillips High School for the Westboro Baptist Church Protest, and I had permission to park at the Hess Gas Station... When I come back my car is towed. I phoned the people at the tow company they inform me that my car is

3
★★★★★

I went to Dr. Phillips High School for the Westboro Baptist Church Protest, and I had permission to park at the Hess Gas Station... When I come back my car is towed. I phoned the people at the tow company they inform me that my car is

.

My car (being driven by my son) was towed sometime overnight by Towtruck Co. When he called to find out where they were located, "Erica" refused to give him any information because he wasn't the "registered owner". I called and was told I would have to personally pick up the vehicle myself or send a notarized statement releasing the vehicle to him (how "Erica" knew it was really me - I do not know). I sent a notarized statement PLUS a copy of my driver's license to match the signatures only to be told it had to be an original. Even though I explained I lived out of state, she refused to accept the documentation. I feel the company is taking advantage of the fact that I am out of state (she knew this when she ran the VIN #) to charge for extra storage days - PRICE GOUGING at its best. I have filed a complaint with the Division of Consumer Services and the BBB and intend to follow up with whoever else will listen. There is NO customer service associated with this company.

0
★☆☆☆☆

My car (being driven by my son) was towed sometime overnight by Towtruck Co. When he called to find out where they were located, "Erica" refused to give him any information because he wasn't the "registered owner". I called and was told I would have to personally pick up the vehicle myself or send a notarized statement releasing the vehicle to him (how "Erica" knew it was really me - I do not know). I sent a notarized statement PLUS a copy of my driver's license to match the signatures only to be told it had to be an original. Even though I explained I lived out of state, she refused to accept the documentation. I feel the company is taking advantage of the fact that I am out of state (she knew this when she ran the VIN #) to charge for extra storage days - PRICE GOUGING at its best. I have filed a complaint with the Division of Consumer Services and the BBB and intend to follow up with whoever else will listen. There is NO customer service associated with this company.

Pros: There are none

Cons: They are one

.

I work at a nightclub downtown therefore I have to pay to park in the lots downtown nearly every night. Last night was one of our busiest nights this year, because we were so busy it took extra long to clean/close the club. I walked out of work at 4:06 am, getting to the lot I was parked in at 4:07 to realize my car was GONE! I immediately called the number on the sign [the sign that states cars may be towed 24/7 which I thought was irrelevent as I'd paid to park in that lot] and got a rude man named Richard Asphault [A stage name, I'm sure]. I explained that I worked downtown and parked on this street every night with no issues. He said that if I read the ticket stub the lot attendant had given me that I would see that it clearly states my car had to be out of the lot by 4am.
I went to Towtruck Co as advised and let 'Richard' know that I was there. I called him back twice to make sure he was actually sending someone out as I had waited 45 minutes already. Nearly an hour after the initial call 'Pete' finally showed up to let me in. Being a bartender, a good part of my nightly income is in quarters at the end of the night so I decided that I was going to pay $30 of my $100 tow fee in quarters. When I put the [neatly rolled] quarters on the counter, Pete informed me that he wasn't going to take them, that he wouldn't take anything but 'paper money'! I then called the police, who showed up and informed me that this company had complaints multiple times weekly.

I feel that this business practices completely unethically.

1] TO TOW THE VEHICLE OF A PERSON WHO IS ONLY WORKING IS COMPLETE HOGWASH.

2] TO REFUSE A FORM OF CASH AS PAYMENT IS RIDICULOUS.

3] TO NOT OFFER HONEST AND RESPECTABLE CUSTOMER SERVICE [YOU ARE, AFTER ALL, MAKING YOUR MONEY OFF OF ME, THE INNOCENT HARD WORKING CITIZEN OF THE US] IS COMPLETE BLASPHEMY!

This company needs to be shut down!

0
★☆☆☆☆

I work at a nightclub downtown therefore I have to pay to park in the lots downtown nearly every night. Last night was one of our busiest nights this year, because we were so busy it took extra long to clean/close the club. I walked out of work at 4:06 am, getting to the lot I was parked in at 4:07 to realize my car was GONE! I immediately called the number on the sign [the sign that states cars may be towed 24/7 which I thought was irrelevent as I'd paid to park in that lot] and got a rude man named Richard Asphault [A stage name, I'm sure]. I explained that I worked downtown and parked on this street every night with no issues. He said that if I read the ticket stub the lot attendant had given me that I would see that it clearly states my car had to be out of the lot by 4am.
I went to Towtruck Co as advised and let 'Richard' know that I was there. I called him back twice to make sure he was actually sending someone out as I had waited 45 minutes already. Nearly an hour after the initial call 'Pete' finally showed up to let me in. Being a bartender, a good part of my nightly income is in quarters at the end of the night so I decided that I was going to pay $30 of my $100 tow fee in quarters. When I put the [neatly rolled] quarters on the counter, Pete informed me that he wasn't going to take them, that he wouldn't take anything but 'paper money'! I then called the police, who showed up and informed me that this company had complaints multiple times weekly.

I feel that this business practices completely unethically.

1] TO TOW THE VEHICLE OF A PERSON WHO IS ONLY WORKING IS COMPLETE HOGWASH.

2] TO REFUSE A FORM OF CASH AS PAYMENT IS RIDICULOUS.

3] TO NOT OFFER HONEST AND RESPECTABLE CUSTOMER SERVICE [YOU ARE, AFTER ALL, MAKING YOUR MONEY OFF OF ME, THE INNOCENT HARD WORKING CITIZEN OF THE US] IS COMPLETE BLASPHEMY!

This company needs to be shut down!

Pros: None!

Cons: Business is a JOKE!

 

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