Coggin Nissan At The Avenues

★★★★☆
  • 10859 Philips Hwy

    Jacksonville, FL 32256

    Map & Directions
  • 904-302-8992

3.8889 9
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I have been having my car serviced at Coggin Nissan at the Avenues for the past couple of years after switching from another local dealership that I wasn't pleased with. Since then, I have had a great experience every time! Jai is the service representative I usually work with and he always goes above and beyond to make sure my service is first-rate. I highly recommend Jai and the service department team at Coggin Nissan at the Avenues!

5
★★★★★

I have been having my car serviced at Coggin Nissan at the Avenues for the past couple of years after switching from another local dealership that I wasn't pleased with. Since then, I have had a great experience every time! Jai is the service representative I usually work with and he always goes above and beyond to make sure my service is first-rate. I highly recommend Jai and the service department team at Coggin Nissan at the Avenues!

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Just bought my New 2012 Nissan Frontier 4x4 from Coggin. They went out of their way for me and I got the truck at the price point I needed. I will go back next time I'm looking for a new car. Sales staff worked out great for me and Mansel was outstanding.

5
★★★★★

Just bought my New 2012 Nissan Frontier 4x4 from Coggin. They went out of their way for me and I got the truck at the price point I needed. I will go back next time I'm looking for a new car. Sales staff worked out great for me and Mansel was outstanding.

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We just bought three cars from Nissan At The Avenue Dealership.
Great customer service. Happy with price of new cars. We bought Nissan Murano and two Nissan Roug. Five years ago we bought two cars: Altima and Versa. Excelent quality never had any proplems. I am strongly recomend to buy from Coggin Nissan At The Avenues.

5
★★★★★

We just bought three cars from Nissan At The Avenue Dealership.
Great customer service. Happy with price of new cars. We bought Nissan Murano and two Nissan Roug. Five years ago we bought two cars: Altima and Versa. Excelent quality never had any proplems. I am strongly recomend to buy from Coggin Nissan At The Avenues.

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BEWARE OF THIS USED CAR DEALERSHIP!!!!!!!! Don't waste your time with their used car department. They will give you a deal then take it away AS SOON AS YOU SAY YES and try to get more money from you.

We worked out a deal with Mike Hanna today. After saying yes to the deal, he came back and said they could no longer do the deal anymore and that they would have to raise the price. This is within a few minutes of offering the deal. How is that treating a customer right?

We wanted the car and part of the deal was we were paying a thousand dollars OVER Kelly Blue Book and giving a trade in and receiving UNDER $1,500 for its market value. Sounds like the dealer was the HUGE winner in the situation. Yet, we were willing to take it and then Mike Hanna disrespectfully took the deal away.

We are in our twenties. We will be buying a lot more cars in our future. Our friends and family will be too. Why would you treat us with such disrespect? Especially with a slogan like "We Guarantee We??ll Treat You Right!" There are a lot of car dealers in this town. BEWARE OF THIS ONE!

1
★☆☆☆☆

BEWARE OF THIS USED CAR DEALERSHIP!!!!!!!! Don't waste your time with their used car department. They will give you a deal then take it away AS SOON AS YOU SAY YES and try to get more money from you.

We worked out a deal with Mike Hanna today. After saying yes to the deal, he came back and said they could no longer do the deal anymore and that they would have to raise the price. This is within a few minutes of offering the deal. How is that treating a customer right?

We wanted the car and part of the deal was we were paying a thousand dollars OVER Kelly Blue Book and giving a trade in and receiving UNDER $1,500 for its market value. Sounds like the dealer was the HUGE winner in the situation. Yet, we were willing to take it and then Mike Hanna disrespectfully took the deal away.

We are in our twenties. We will be buying a lot more cars in our future. Our friends and family will be too. Why would you treat us with such disrespect? Especially with a slogan like "We Guarantee We??ll Treat You Right!" There are a lot of car dealers in this town. BEWARE OF THIS ONE!

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Business Response:

Hello Kate, I hope you had a nice weekend and have truly enjoyed driving the Land Cruiser that we delivered to you and Rob this past Saturday. As I explained to you in person last week, it is more important to us as a dealership to have a great relationship with our customers than it is to sell a car. If we canβ??t deliver a great customer experience by our fault or otherwise, it is my policy to decline entering into a deal with a customer when the situation becomes confrontational. However, after reevaluating your situation, it seemed to us that we may have been a little too quick to make the decision to walk away from the deal you mentioned in your review. Although I stand by my policies, this was certainly a good learning experience for our team. The next time a situation arises like this one, we will be sure to thoughtfully address the circumstances before making a decision to accept the deal or not. Thanks to both you and Rob for so graciously accepting our apologies and working with us to resolve this situation in a way that worked out for everybody. I wish you many happy miles with your new Land Cruiser. Sincerely, David Surguine General Manager
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BEWARE OF THIS USED CAR DEALERSHIP!!!!!!!! Don't waste your time with their used car department. They will give you a deal then take it away AS SOON AS YOU SAY YES and try to get more money from you.

We worked out a deal with Mike Hanna

3
★★★★★

BEWARE OF THIS USED CAR DEALERSHIP!!!!!!!! Don't waste your time with their used car department. They will give you a deal then take it away AS SOON AS YOU SAY YES and try to get more money from you.

We worked out a deal with Mike Hanna

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These guys act like they are getting you a huge deal and that they are twisting arms to lower he price, but when I was quoted an amazing deal they raised the price when I went to sign. One sales person gave me 3 different prices for the

3
★★★★★

These guys act like they are getting you a huge deal and that they are twisting arms to lower he price, but when I was quoted an amazing deal they raised the price when I went to sign. One sales person gave me 3 different prices for the

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That's right, & a big mistake at that! I purchased a 2007 nissan Titan 4WD with a 7/70K "Gold" membership warranty. I recently took my truck in for service because the brakes are applying too much pressure causing the rotors to warp and premature brake pad wear. Much to my surprise "Brake Caliper Malfunction" is not cover under this expensive warranty?? If you want a Nissan Product, you don't want it from this dealership.
WHAT A SHAM!!
I wouldn't be able to sleep at night if I treated customers this way.

0
★☆☆☆☆

That's right, & a big mistake at that! I purchased a 2007 nissan Titan 4WD with a 7/70K "Gold" membership warranty. I recently took my truck in for service because the brakes are applying too much pressure causing the rotors to warp and premature brake pad wear. Much to my surprise "Brake Caliper Malfunction" is not cover under this expensive warranty?? If you want a Nissan Product, you don't want it from this dealership.
WHAT A SHAM!!
I wouldn't be able to sleep at night if I treated customers this way.

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This was the best expericence ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My Finance guy was awesome and he gave me a free warranty and some coverage called GAP they have the best service after the sale because I had to go back and sign papers they gave me a free tank of gas it was aweosme !!!!!1

Thankyou Coggin Nisssan @ the avenues

5
★★★★★

This was the best expericence ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My Finance guy was awesome and he gave me a free warranty and some coverage called GAP they have the best service after the sale because I had to go back and sign papers they gave me a free tank of gas it was aweosme !!!!!1

Thankyou Coggin Nisssan @ the avenues

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You can go to this dealership's website, find a car you want, print it out and bring it in (price included) and all of a sudden that price is "incorrect". They claim the "prices got mixed up online" and even include the manager in this shady operation. The car that was 12,340 online turns into an absurd 19,000 on the lot. While turning to walk away, it all of a sudden turns into 13,900 while they desperately try to hold me there in the blistering heat trying to mangle some horrible lower financing plan that they can "hook me up" with. I wouldn't wish this dealership on my worst enemy if they were in need of a new or used car.

1
★☆☆☆☆

You can go to this dealership's website, find a car you want, print it out and bring it in (price included) and all of a sudden that price is "incorrect". They claim the "prices got mixed up online" and even include the manager in this shady operation. The car that was 12,340 online turns into an absurd 19,000 on the lot. While turning to walk away, it all of a sudden turns into 13,900 while they desperately try to hold me there in the blistering heat trying to mangle some horrible lower financing plan that they can "hook me up" with. I wouldn't wish this dealership on my worst enemy if they were in need of a new or used car.

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1 out of 1 people found this review helpful.

Message from Coggin Nissan At The Avenues

Coggin Nissan of the Avenues is totally committed to customer and employee satisfaction, integrity and teamwork. Customer service is the key to our success and we have built our reputation on insuring that each and every customer receives the highest levels of customer service. Whether it is our dealers, our employees, or our methods, Coggin Nissan of the Avenues provides some of the best in the business. Coggin Nissan of the Avenues is part of Coggin Automotive, a proud provider of quality new and used automobiles to all of Florida. Coggin Automotive is a part of Asbury Automotive Group, the 6th largest automotive retailer in the country, with 81 retail auto and heavy truck stores.

 

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