Westgate Lakes Resort & Spa Orlando Hotels

★★★★☆
  • 10000 Turkey Lake Road

    Orlando, FL 32819

    Map & Directions
  • 866-215-6641

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The first visit was bad, but I went by myself the first time. The second time was with the family and boy did I regret it. I was given the "VIP" check in which was slow, but a lot shorter than the 50 people standing in line waiting to get in for free time share tickets to Disney. We got to the room and what did we get. A room that has not had furniture or decor changed for 20 years. It was nasty with stains on the carpet and the leather furniture was cracked and torn. The kitchen stove had food under the burners and refrigerator had stains on the walls inside and the silverware was dirty with food. The air vent and shower had a lot of rust on them and the shower door had broken screws in the frame from poor repairs. The paint was slopped all around the room where someone had done a poor job of spray painting and the paint was running onto other surfaces. Ok, so we will go swimming tonight and things will be better. Get there and the pool is overrun with bad behaving kids without any adult supervision. They were knocking over people's tables and cussing and splashing other people. I hated to do it but after 15 minutes I pulled my kids out of the pool. There were teenagers making comments about women's bodies that were making guest really mad. Security was request by several guests and after 30 minutes arrived and refused to say a word to them. Took kids back later hoping things would be better, not a chance. Now you had college age kids jumping into the pool, caused huge concerns when he landed on pre-teenage girl knocking her under water. I told my kids to stay to one side to keep them away from the idiots. When they nearly elbowed my daughter in the face, trying to dominate the whole pool playing catch with 8 others, I lost it. I told the guy if he hit my kids, I would consider it an assault. Security returned and the guys took his warlike and threaten to throw him in the pool. I took the warlike away from the guy and gave it back to security and still nothing done. After about day three it was time for the time share tour. The Guide stated she was the supervisor of the tours and I would not feel any pressure to buy because her Christian back ground would not allow it. This woman was so rude when I asked her about why the Westgate resell properties were so cheap that she made my wife cry. I was so made that I asked for supervisor. What I got was one of her employee's pretending to be her supervisor. As I explained to him, the way she acted was absolutely ridiculous. You get better treatment from a car salesmen or a cashier a Wendy's. Ruined our stay there so, we left early and flew down to the Florida Keys and had a great time. Too much noise at night to sleep. Thugs hanging in parking lot at night with no security. Ghetto clients with no manners. Rude staff members. 25 year old run down property. One of the highest level of complaints with BBB (Better Business Bureau). Bait and Switch methods are routine. Pictures of nice facility which is what they show you, but you stay at old property where there are a lot of roaches. Check Trip Advisor if you do not believe. You will have to scan through the pictures because Westgate is trying to bury client pictures with their own, but you can find them if you check.

1
★☆☆☆☆

The first visit was bad, but I went by myself the first time. The second time was with the family and boy did I regret it. I was given the "VIP" check in which was slow, but a lot shorter than the 50 people standing in line waiting to get in for free time share tickets to Disney. We got to the room and what did we get. A room that has not had furniture or decor changed for 20 years. It was nasty with stains on the carpet and the leather furniture was cracked and torn. The kitchen stove had food under the burners and refrigerator had stains on the walls inside and the silverware was dirty with food. The air vent and shower had a lot of rust on them and the shower door had broken screws in the frame from poor repairs. The paint was slopped all around the room where someone had done a poor job of spray painting and the paint was running onto other surfaces. Ok, so we will go swimming tonight and things will be better. Get there and the pool is overrun with bad behaving kids without any adult supervision. They were knocking over people's tables and cussing and splashing other people. I hated to do it but after 15 minutes I pulled my kids out of the pool. There were teenagers making comments about women's bodies that were making guest really mad. Security was request by several guests and after 30 minutes arrived and refused to say a word to them. Took kids back later hoping things would be better, not a chance. Now you had college age kids jumping into the pool, caused huge concerns when he landed on pre-teenage girl knocking her under water. I told my kids to stay to one side to keep them away from the idiots. When they nearly elbowed my daughter in the face, trying to dominate the whole pool playing catch with 8 others, I lost it. I told the guy if he hit my kids, I would consider it an assault. Security returned and the guys took his warlike and threaten to throw him in the pool. I took the warlike away from the guy and gave it back to security and still nothing done. After about day three it was time for the time share tour. The Guide stated she was the supervisor of the tours and I would not feel any pressure to buy because her Christian back ground would not allow it. This woman was so rude when I asked her about why the Westgate resell properties were so cheap that she made my wife cry. I was so made that I asked for supervisor. What I got was one of her employee's pretending to be her supervisor. As I explained to him, the way she acted was absolutely ridiculous. You get better treatment from a car salesmen or a cashier a Wendy's. Ruined our stay there so, we left early and flew down to the Florida Keys and had a great time. Too much noise at night to sleep. Thugs hanging in parking lot at night with no security. Ghetto clients with no manners. Rude staff members. 25 year old run down property. One of the highest level of complaints with BBB (Better Business Bureau). Bait and Switch methods are routine. Pictures of nice facility which is what they show you, but you stay at old property where there are a lot of roaches. Check Trip Advisor if you do not believe. You will have to scan through the pictures because Westgate is trying to bury client pictures with their own, but you can find them if you check.

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We stay here all the time it is close to all they Disney parks. There is lots to do in the hotel they have mini golf. They have lots of great pools and the is a mini store on site so you can buy some snacks or sun block good location great hotel.

4
★★★★☆

We stay here all the time it is close to all they Disney parks. There is lots to do in the hotel they have mini golf. They have lots of great pools and the is a mini store on site so you can buy some snacks or sun block good location great hotel.

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We own a timeshare here.Its great for family's.Close to all Disney Parks.This Resort has many activities and dining on site. A day Spa and salon. Its also right on the lake. We love it there.

4
★★★★☆

We own a timeshare here.Its great for family's.Close to all Disney Parks.This Resort has many activities and dining on site. A day Spa and salon. Its also right on the lake. We love it there.

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Roomy, (we had the three-bedroom suite), but not as clean as we hoped. There was a large reddish-brown stain on the carpet in one of the bedrooms that was a little unsettling, and the sofa was well worn. Maybe I'm just a snob but that put me off right away, considering the price we were paying. It wasn't a bad stay, but certainly not the best. I don't know that I would go there again if I had other options.

1
★★★☆☆

Roomy, (we had the three-bedroom suite), but not as clean as we hoped. There was a large reddish-brown stain on the carpet in one of the bedrooms that was a little unsettling, and the sofa was well worn. Maybe I'm just a snob but that put me off right away, considering the price we were paying. It wasn't a bad stay, but certainly not the best. I don't know that I would go there again if I had other options.

Pros: Close to entertainment.

Cons: A little too well traveled?

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I think this resort is the 2nd best resort to stay at--I like Vistana Resorts better. But this place is nice too...I stayed in a 2-story duplex that had a full kitchen, living room with a pull out couch, and the upstairs had a master bedroom with a bathroom and jacuzzi in the room. Each room also had a really nice private pation, and there are outdoor jacuzzi's all over the complex. It's located in a prime location, with easy access to all the popular attractions.

4
★★★★☆

I think this resort is the 2nd best resort to stay at--I like Vistana Resorts better. But this place is nice too...I stayed in a 2-story duplex that had a full kitchen, living room with a pull out couch, and the upstairs had a master bedroom with a bathroom and jacuzzi in the room. Each room also had a really nice private pation, and there are outdoor jacuzzi's all over the complex. It's located in a prime location, with easy access to all the popular attractions.

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This resort was the ultimate!!! My fiance and I have made sure to visit this mind blowing vacation spot in our next trips to Orlando. The amenities include even a giant Whirlpool in the Master Bedroom with the lake by your side!! What a dream Come TRUE!!

5
★★★★★

This resort was the ultimate!!! My fiance and I have made sure to visit this mind blowing vacation spot in our next trips to Orlando. The amenities include even a giant Whirlpool in the Master Bedroom with the lake by your side!! What a dream Come TRUE!!

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This is an exclusive place. Very nice and elegant. Extremely clean. Would I come here again? Definitely! Staff was very accomodating and nice. Always something to do at this resort.

2
★★★★★

This is an exclusive place. Very nice and elegant. Extremely clean. Would I come here again? Definitely! Staff was very accomodating and nice. Always something to do at this resort.

Pros: elegant, clean, affordable

 

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