DIRECTBUY

★★☆☆☆
  • 8641 Elm Fair Blvd

    Tampa, FL 33610

    Map & Directions
  • 813-626-6500

Home & Garden

Home & Garden
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I am always surprised when I read bad reviews for something I really am passionate about - and this is one of them. I have had a great experience with this company. I do understand that they take a lot business away from retail so I always wonder who is writing this stuff because my experience has been so different from what I have read online.
(I actually googled Wal-mart and found the same type of reviews) so I went on a tour and it was 100% different from what you are reading so my advice is to go in and see for yourself and see if it works for you or doesn't. I think the concept is great and no matter where you buy merchandise there always are some glitches (although I haven't had one yet with Direct Buy).
So I'm glad I looked at it, otherwise I would not have saved my membership on our patio furniture and window treatments and then was able to buy the TV I really wanted.
I'm glad I don't believe everything I read. I simply wonder who wrote it? Maybe a frustrated store owner? I had priced all over for this patio furniture and NO ONE could get it anywhere near these prices - I still saved half! I love my home and would have never had the opportunity to buy all this stuff w/o this membership - so I say two thumbs up!

5
★★★★★

I am always surprised when I read bad reviews for something I really am passionate about - and this is one of them. I have had a great experience with this company. I do understand that they take a lot business away from retail so I always wonder who is writing this stuff because my experience has been so different from what I have read online.
(I actually googled Wal-mart and found the same type of reviews) so I went on a tour and it was 100% different from what you are reading so my advice is to go in and see for yourself and see if it works for you or doesn't. I think the concept is great and no matter where you buy merchandise there always are some glitches (although I haven't had one yet with Direct Buy).
So I'm glad I looked at it, otherwise I would not have saved my membership on our patio furniture and window treatments and then was able to buy the TV I really wanted.
I'm glad I don't believe everything I read. I simply wonder who wrote it? Maybe a frustrated store owner? I had priced all over for this patio furniture and NO ONE could get it anywhere near these prices - I still saved half! I love my home and would have never had the opportunity to buy all this stuff w/o this membership - so I say two thumbs up!

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I spoke with alison m. at the tampa bay boat show and she had me satisfied with her knowlege in telling me everthing about direct buy i loved her personality and her presentation and much more.
THANKS. A.G

5
★★★★★

I spoke with alison m. at the tampa bay boat show and she had me satisfied with her knowlege in telling me everthing about direct buy i loved her personality and her presentation and much more.
THANKS. A.G

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Direct Buy will lie and tell you just what you want to hear just to get you to sign their "legal and binding" contract. Once your on the hook they then turn you over to a collection agency. I followed all their rules regarding cancellation procedures and they still wanted their money. I never even used their service and canceled the contract with in four (4) days and they said "sorry you have to cancel in three (3) days" I and warn the general public to STAY AWAY FROM DIRECT BUY

1
★☆☆☆☆

Direct Buy will lie and tell you just what you want to hear just to get you to sign their "legal and binding" contract. Once your on the hook they then turn you over to a collection agency. I followed all their rules regarding cancellation procedures and they still wanted their money. I never even used their service and canceled the contract with in four (4) days and they said "sorry you have to cancel in three (3) days" I and warn the general public to STAY AWAY FROM DIRECT BUY

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BUSINESS ALERT PLEASE BE AWARE: I emailed my information to Direct Buy over the net just wanted to shop around but after I decided it was not for me, Direct Buy of Tampa has NON STOP Calling me all hours of the night (8:30pm) for three months and still going on, they will Harass you till you go in person at the show room and demand them to stop calling. When you speak to them and say you are no longer interested they demand to know why and will refuse to take you off calling list. I have never experience such incaciderate business, and rude telephone personal with no respect for peoples wishes. This scares me, but lesson one is NEVER give information out on a web site that has no contact information back, check it out do you see a contact us link. you will not that is there main web page in tampa http://www.directbuytampastpete.com/Default.aspx or AND www.DirectBuy.com check it out, it is crazy to do business with them .

1
★☆☆☆☆

BUSINESS ALERT PLEASE BE AWARE: I emailed my information to Direct Buy over the net just wanted to shop around but after I decided it was not for me, Direct Buy of Tampa has NON STOP Calling me all hours of the night (8:30pm) for three months and still going on, they will Harass you till you go in person at the show room and demand them to stop calling. When you speak to them and say you are no longer interested they demand to know why and will refuse to take you off calling list. I have never experience such incaciderate business, and rude telephone personal with no respect for peoples wishes. This scares me, but lesson one is NEVER give information out on a web site that has no contact information back, check it out do you see a contact us link. you will not that is there main web page in tampa http://www.directbuytampastpete.com/Default.aspx or AND www.DirectBuy.com check it out, it is crazy to do business with them .

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You can see from the negative posts that Direct Buy is not a good idea. If someone makes you pay $5490 for a membership or never step foot in their building for 7 years, RUN AWAY.
I'm not one to normally fall for scams, but the idea seemed beneficial. Well, after 1 day of calculating that you would have to spend $25,000 to recoup your money (Consumer Reports Study), I decided to mail in my refund request certified.
The contract states that you'll get your money back in 10 days. That's not the case at all. Twenty-eight days later I was facing interest charges on my credit card and TEN attempts to call the store and talk to anyone capable of doing something, went unanswered.
I filed a complaint with the Better Business Bureau. The next day I received my refund.
DO NOT LEARN THE HARD WAY. Better retail deals can be found by doing the research yourself!

1
★☆☆☆☆

You can see from the negative posts that Direct Buy is not a good idea. If someone makes you pay $5490 for a membership or never step foot in their building for 7 years, RUN AWAY.
I'm not one to normally fall for scams, but the idea seemed beneficial. Well, after 1 day of calculating that you would have to spend $25,000 to recoup your money (Consumer Reports Study), I decided to mail in my refund request certified.
The contract states that you'll get your money back in 10 days. That's not the case at all. Twenty-eight days later I was facing interest charges on my credit card and TEN attempts to call the store and talk to anyone capable of doing something, went unanswered.
I filed a complaint with the Better Business Bureau. The next day I received my refund.
DO NOT LEARN THE HARD WAY. Better retail deals can be found by doing the research yourself!

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Tampa Direct Buy is the worst- Customer service is slow to answer questions, they owe me refunds for overcharges and no one will resolve, delays in shipping- nothing arrives on time. No communications with order status and arrival times. Savings are not there we have found cheaper pricing at Rob & Stucky, Rooms To Go- Broyhill Hudson furniture- Leaders furniture- Floor Decor and other Florida retailers. We had direct buy in Albany NY for 7 years the staff and ownership was the best and the savings were huge. Here in Tampa we have not saved any money.

1
★☆☆☆☆

Tampa Direct Buy is the worst- Customer service is slow to answer questions, they owe me refunds for overcharges and no one will resolve, delays in shipping- nothing arrives on time. No communications with order status and arrival times. Savings are not there we have found cheaper pricing at Rob & Stucky, Rooms To Go- Broyhill Hudson furniture- Leaders furniture- Floor Decor and other Florida retailers. We had direct buy in Albany NY for 7 years the staff and ownership was the best and the savings were huge. Here in Tampa we have not saved any money.

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Worst mistake we've made financially! Paid $5,490 for joining.
Be careful unless you are Mr and/or Mrs Moneybags and can afford to throw it around. What a waste and foolish move we made. I'm sick over it. Do your homework before taking the bait. Contract is binding and you are made to sign it the day of the presentation. No mention to us of a free 30-day trial; there's a 3-day cancellation option which isn't enuf. We're so bummed and want a full refund.

1
★☆☆☆☆

Worst mistake we've made financially! Paid $5,490 for joining.
Be careful unless you are Mr and/or Mrs Moneybags and can afford to throw it around. What a waste and foolish move we made. I'm sick over it. Do your homework before taking the bait. Contract is binding and you are made to sign it the day of the presentation. No mention to us of a free 30-day trial; there's a 3-day cancellation option which isn't enuf. We're so bummed and want a full refund.

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SCREW the Direct BUY.. They will frustrate you, bother you, keep calling you until you take the membership.. GET AWAY FROM THE DIRECT BUY.. BIG SCAM...

1
★☆☆☆☆

SCREW the Direct BUY.. They will frustrate you, bother you, keep calling you until you take the membership.. GET AWAY FROM THE DIRECT BUY.. BIG SCAM...

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1 out of 1 people found this review helpful.

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My husband and I have used Direct Buy for years and have saved beau coup bucks! The staff there has bent over backwards to help us. Sometimes you do have to wait for a chance to monopolize one of the gals but if you go on "off times," you get lots of help. The delivery staff has been great about follow through on the rare chance a delivered item had a blemish. The savings on plumbing and lighting is tremendous.

4
★★★★☆

My husband and I have used Direct Buy for years and have saved beau coup bucks! The staff there has bent over backwards to help us. Sometimes you do have to wait for a chance to monopolize one of the gals but if you go on "off times," you get lots of help. The delivery staff has been great about follow through on the rare chance a delivered item had a blemish. The savings on plumbing and lighting is tremendous.

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0 out of 1 people found this review helpful.

.

Definitely worth the membership fee. Saved over $10000.00 building my home. Never had any problems. Staff was always very friendly and helpful. Referred several of my neighbors to join.

5
★★★★★

Definitely worth the membership fee. Saved over $10000.00 building my home. Never had any problems. Staff was always very friendly and helpful. Referred several of my neighbors to join.

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0 out of 1 people found this review helpful.

.

Direct Buy owes us refunds, missing furniture, delayed orders, and has unsatisfactory staff. We have never experienced customer service as poor as Direct Buys. I own two companies in the Tampa Bay area and I would never tolerate my staff treating our customers this way. We have read about numerous negative situations involving other Direct Buy members such as ours against Direct Buy. We will be contacting our attorney for legal action against the company.

PROS: NONE!
CONS: STAY AWAY FROM THIS COMPANY!!!

1
★☆☆☆☆

Direct Buy owes us refunds, missing furniture, delayed orders, and has unsatisfactory staff. We have never experienced customer service as poor as Direct Buys. I own two companies in the Tampa Bay area and I would never tolerate my staff treating our customers this way. We have read about numerous negative situations involving other Direct Buy members such as ours against Direct Buy. We will be contacting our attorney for legal action against the company.

PROS: NONE!
CONS: STAY AWAY FROM THIS COMPANY!!!

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1 out of 2 people found this review helpful.

 

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