Florida Leather Gallery

★★★★☆
  • 7766 S Tamiami Trail

    Sarasota, FL 34231

    Map & Directions
  • 941-924-1404

About Florida Leather Gallery

Hours
Mon - Sat, 10am - 6pm; Sun, 12pm - 5pm

Home & Garden

Home & Garden
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Don't shopped here. Very deceptive practices. when we purchased $12000 in furniture we were assured we would be given any subsequent promotions. When a $1500 promotion was announced a month after our order, we were told they would not

3
★★★★★

Don't shopped here. Very deceptive practices. when we purchased $12000 in furniture we were assured we would be given any subsequent promotions. When a $1500 promotion was announced a month after our order, we were told they would not

.

We have bought a total of 5 pieces from this location obver the past 4 years. I do love the look of the furniture, however, the service is only great if they want you to buy (in fact the sales people felt a bit like vultures coming down on us!). As soon as the purchase is done and there is a problem it changes to NO CUSTOMER SERVICE. We have had one of the 2 recliners break within 3 years! - and were told that it is under warranty by the sales person... well it is not. Then, on the last order we were ordered an incorrect piece and there was no appology, no anything except for asking us to store the piece of furniture!
I even took this up with the main office in St. Pete and was given the same poor and unsatisfactory customer service.
I wish I had known this before and bought these pieces at Copenhagen Imports, which has similar looking sofas and outstanding customer service (we have bought a ton there)! I am sorry to have given even one penny to this company.

0
★☆☆☆☆

We have bought a total of 5 pieces from this location obver the past 4 years. I do love the look of the furniture, however, the service is only great if they want you to buy (in fact the sales people felt a bit like vultures coming down on us!). As soon as the purchase is done and there is a problem it changes to NO CUSTOMER SERVICE. We have had one of the 2 recliners break within 3 years! - and were told that it is under warranty by the sales person... well it is not. Then, on the last order we were ordered an incorrect piece and there was no appology, no anything except for asking us to store the piece of furniture!
I even took this up with the main office in St. Pete and was given the same poor and unsatisfactory customer service.
I wish I had known this before and bought these pieces at Copenhagen Imports, which has similar looking sofas and outstanding customer service (we have bought a ton there)! I am sorry to have given even one penny to this company.

 

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