60 Minute-Cleaners

★☆☆☆☆
  • 16970 San Carlos Blvd

    Fort Myers, FL 33908

    Map & Directions
  • 239-703-8713

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I was referred to this location by my wedding coordinator. I called spoke with the owner, he seemed very nice and the price was reasonable. So I take my Designer ORIGINAL wedding dress to them on 7/28 to be pressed for my wedding on 7/30. The owner stated he could get it done on a 24 hour turn around, however, when I take it there the lady at the counter rudely states "Did you talk to the owner first?" I attempt to tell her yes, she cuts me off, picks up the phone and calls him. She, then takes the dress, no problems so far, right??!
I go to pick up my dress on 7/29, the day they say it will be ready by 5pm. I took my sister in law and brides maid with me. The clerk first has to look for my dress, a little unnerving - then a boy in his late teens brings my dress out - not in a bag just hanging to the floor, and doesn't put it in front of me on the hook. He walks around asking her where to put it for about a minute - Odd, yes?
I notice the underside of the train and have to tell him to put it on the rack in front of me, twice. When he put it down there were several spots of copper colored staining and SEVERAL feet prints -- yes, dirty foot prints! -- Around the train of the dress! I asked what happened to my dress and the female working the counter got very defensive and stated "It was like that when we got it!" I asked to speak with the owner, of course he left town the night after I dropped my dress off - convenient! Several times I ask what they did to my dress and the clerk continues to assure me that I brought my dress in with dirty feet prints and copper staining on it - I personally carried my dress from Wisconsin to Florida in TWO BAGS and inspected it before taking it to be cleaned - There were no foot prints nor staining prior to leaving my dress at this location!!!
The clerk stated I could not speak with the owner and did not charge me for the cleaning, she did not get permission from the owner prior to making this expensive decision - Admission of Guilt of not using due regard and caution with my dress? Don't know, but sure seems that way to me.
I called on Saturday, after my dress had been cleaned by my bride??s maid -- she is also a wedding coordinator and assured me this was dirty press staining as she had seen it before on dresses. When I called I was told the owner would be available Monday morning. So I called today and asked to speak with the owner, he is yet to be available. I cannot recommend this dry cleaner to any bride - They used a dirty press and walked on my dress with their bare, dirty feet!!!!

0
★☆☆☆☆

I was referred to this location by my wedding coordinator. I called spoke with the owner, he seemed very nice and the price was reasonable. So I take my Designer ORIGINAL wedding dress to them on 7/28 to be pressed for my wedding on 7/30. The owner stated he could get it done on a 24 hour turn around, however, when I take it there the lady at the counter rudely states "Did you talk to the owner first?" I attempt to tell her yes, she cuts me off, picks up the phone and calls him. She, then takes the dress, no problems so far, right??!
I go to pick up my dress on 7/29, the day they say it will be ready by 5pm. I took my sister in law and brides maid with me. The clerk first has to look for my dress, a little unnerving - then a boy in his late teens brings my dress out - not in a bag just hanging to the floor, and doesn't put it in front of me on the hook. He walks around asking her where to put it for about a minute - Odd, yes?
I notice the underside of the train and have to tell him to put it on the rack in front of me, twice. When he put it down there were several spots of copper colored staining and SEVERAL feet prints -- yes, dirty foot prints! -- Around the train of the dress! I asked what happened to my dress and the female working the counter got very defensive and stated "It was like that when we got it!" I asked to speak with the owner, of course he left town the night after I dropped my dress off - convenient! Several times I ask what they did to my dress and the clerk continues to assure me that I brought my dress in with dirty feet prints and copper staining on it - I personally carried my dress from Wisconsin to Florida in TWO BAGS and inspected it before taking it to be cleaned - There were no foot prints nor staining prior to leaving my dress at this location!!!
The clerk stated I could not speak with the owner and did not charge me for the cleaning, she did not get permission from the owner prior to making this expensive decision - Admission of Guilt of not using due regard and caution with my dress? Don't know, but sure seems that way to me.
I called on Saturday, after my dress had been cleaned by my bride??s maid -- she is also a wedding coordinator and assured me this was dirty press staining as she had seen it before on dresses. When I called I was told the owner would be available Monday morning. So I called today and asked to speak with the owner, he is yet to be available. I cannot recommend this dry cleaner to any bride - They used a dirty press and walked on my dress with their bare, dirty feet!!!!

Cons: They Walked on my Wedding Dress

Message from 60 Minute-Cleaners

For all your cleaning and tailoring needs, contact 60 Minute Cleaners & Tailor Shop of Fort Myers, FL. Family owned and operated, our tailor shop has been providing the entire area with high quality services since 1999. The family has been in the dry cleaning industry since 1983. From bed spreads to wedding gowns, we do it all. With our fast friendly service and with experienced, we guarantee customer satisfaction.

 

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