Total Performance European Inc

★★★☆☆

About Total Performance European Inc

Automotive

Automotive
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3.0 2
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I had my car towed there for a clutch repair. Price was reasonable and past service had been satisfactory. I was not able to pick my car up right away for financial reasons so I communicated this to TOM and he worked with me for a couple of weeks with being able to leave it there. HE then said he would need to start charging daily storage, no problem, I understood. Our last conversation was that I would be assesed the daily storage until picked up. I agreed. I called today to advise that I finally had the money to pick it up on Friday. He informed me that he had turned it over as a mechanics lean and I needed to contact the lean company. Not only did he ever mention that this would happen but he didnt even have to courtesy to call to give me an opportunity to come up with the money before he took that step. Now I owe over $1600 to a company in Ft. Laurdale when it started off at $866. The least he could of done considering I was a repeat customer was give me a courtesy call. Also, I never signed anything giving permission to do the repairs in the first place. Nice business practices TOM.

0
★☆☆☆☆

I had my car towed there for a clutch repair. Price was reasonable and past service had been satisfactory. I was not able to pick my car up right away for financial reasons so I communicated this to TOM and he worked with me for a couple of weeks with being able to leave it there. HE then said he would need to start charging daily storage, no problem, I understood. Our last conversation was that I would be assesed the daily storage until picked up. I agreed. I called today to advise that I finally had the money to pick it up on Friday. He informed me that he had turned it over as a mechanics lean and I needed to contact the lean company. Not only did he ever mention that this would happen but he didnt even have to courtesy to call to give me an opportunity to come up with the money before he took that step. Now I owe over $1600 to a company in Ft. Laurdale when it started off at $866. The least he could of done considering I was a repeat customer was give me a courtesy call. Also, I never signed anything giving permission to do the repairs in the first place. Nice business practices TOM.

Pros: Reasonable price- maybe becasue he was a friend of a friend

Cons: Dirty business practices

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This guy TOM is the best at what he does! He offers hard to find products and services for your european vehicle-old or new-and adds a great sense of humor for FREE!!

Absolutely the best in the area for Classic VW knowledge, parts and services.

2
★★★★★

This guy TOM is the best at what he does! He offers hard to find products and services for your european vehicle-old or new-and adds a great sense of humor for FREE!!

Absolutely the best in the area for Classic VW knowledge, parts and services.

Pros: Great Service, Great Knowledge, Available Products

 

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