Office Depot

★☆☆☆☆
  • 3151 Capital Circle NE Capital Circle N.E.

    Tallahassee, FL 32308

    Map & Directions
  • 850-298-4441

About Office Depot

Categories
  • Office Supplies
  • Computer & Internet Services
  • Printers
  • Office Furniture
  • Printing
  • Business Services
  • School Supplies
Hours
M 10am-6pm, Tu-F 8am-9pm, Sa 9am-9pm, Su 10am-6pm
Phones
  • Fax (850-298-4442)
Year Established
  • 1986
Products
  • Binders & Accessories
  • Business Forms
  • Tax Forms
  • Recordkeeping
  • Calendars & Planners
  • Eyewear
  • Executive Gifts
  • Filing & Storage
  • Ink
  • Toner
  • Ribbons
  • Labels
  • Label Makers
  • Laptop Bags
  • Laptop Cases
  • Padfolios
  • Envelopes
  • Medical Supplies
  • Bulletin Boards
  • Easels
  • Pens
  • Pencils
  • Markers
  • Tape
  • Staplers
  • Glue
  • Gift Cards
  • Post-it & Sticky Notes
  • Cleaning Supplies
  • Desks
  • Chairs
Specialties
  • Computer Support & Repair
  • Custom Copy & Print Services
  • Free WiFi
  • Mailing & Shipping
  • Office Depot Gift Cards
  • Deal Center
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Brands
  • Post-it®
  • Wilson Jones®
  • Avery®
  • Bic®
  • Hammermill®
  • HP®
  • 3M®
  • Domtar®
  • Lexmark®
  • Canon®
  • Brother®
  • Epson®
  • Dell®
  • OKI®
  • Samsung®
  • Panasonic®
  • Kodak®
  • Keurig®
  • Dixie®
  • Folgers®
  • Nestle®
  • Kleenex®
  • Clorox®
  • Bounty®
  • Brawny®
  • Toshiba®
  • Thomasville®
  • Realspace®
  • Realspace Pro®
  • Sauder®
Services
  • Custom Printing
  • Material Handling
  • Copy & Print
  • Tech Services
1.0 1
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After learning that my son tried ""reinstalling windows"" to fix a virus infection he had gotten on our family computer I went into a state panicked. This kid knows just about as much about computers as I do - next to nothing. Sure enough, when I looked at the computer later that day the internet wasnt working and it would only boot up half of the time. I called Office Depot Tech Depot to get some help with my situation.\n\n\tIt was difficult, first, to get them to answer the phone and second, to talk to me patiently and explain the situation in language I could understand. I felt overwhelmed with technobabble that I did not understand and felt that I was being talked down to about the situation.\n\nIm sorry im not a computer expert - I was explaining the situation the best I knew how - the internet wasnt working and it was having trouble starting at all! I arranged for one of their technicians to come to the house to check it out.\n\n\tLong story short, the guy who came to assess the situation was very knowledgeable but was late and made fun of my son for having tried to reinstall windows. Not something you'd expect from such a large company that supposedly hired qualified, intelligent and helpful technicians.\n\n\tThe technician was able to switch everything back with some kind of disc, after about two hours. But, not only was he rude, but I was charged an incredulous amount of money for something the tech described as ""a quick fix"".\n\n\tAfter he left I got online to check reviews for the company only to learn that plenty of people have had similar run ins with this type of service (I learned I should be thankful the guy even showed up at all, actually). Upon further reading, I found a company called Secure Remote Support which offers the same types of service as Tech Depot and called them out of curiosity to see what they would have charged for the same repairs. I was blown away when they quoted a fraction of the price of the company i'd just paid big bucks to. (You live you learn, right?)\n\n\tI'm glad I've got my computer working. Sure, It cost a lot and I had to deal with the attitude of a smart mouth kid, but my computer WAS fixed. Office Depot TechDepot has been a reliable company for a few things but I assure you, never again will I turn to them for computer repairs unless it's a last resort. Since this incident, I've called on Secure Remote Support twice (Once for spyware removal, and once to recover some data I'd lost when the other tech reinstalled everything) and they always deliver top quality service. They even offered me a promotion on optimization that I took advantage of. I like going to a company that values their customers and takes pride in the work they do, and Im glad I've finally found that company.

0
★☆☆☆☆

After learning that my son tried ""reinstalling windows"" to fix a virus infection he had gotten on our family computer I went into a state panicked. This kid knows just about as much about computers as I do - next to nothing. Sure enough, when I looked at the computer later that day the internet wasnt working and it would only boot up half of the time. I called Office Depot Tech Depot to get some help with my situation.\n\n\tIt was difficult, first, to get them to answer the phone and second, to talk to me patiently and explain the situation in language I could understand. I felt overwhelmed with technobabble that I did not understand and felt that I was being talked down to about the situation.\n\nIm sorry im not a computer expert - I was explaining the situation the best I knew how - the internet wasnt working and it was having trouble starting at all! I arranged for one of their technicians to come to the house to check it out.\n\n\tLong story short, the guy who came to assess the situation was very knowledgeable but was late and made fun of my son for having tried to reinstall windows. Not something you'd expect from such a large company that supposedly hired qualified, intelligent and helpful technicians.\n\n\tThe technician was able to switch everything back with some kind of disc, after about two hours. But, not only was he rude, but I was charged an incredulous amount of money for something the tech described as ""a quick fix"".\n\n\tAfter he left I got online to check reviews for the company only to learn that plenty of people have had similar run ins with this type of service (I learned I should be thankful the guy even showed up at all, actually). Upon further reading, I found a company called Secure Remote Support which offers the same types of service as Tech Depot and called them out of curiosity to see what they would have charged for the same repairs. I was blown away when they quoted a fraction of the price of the company i'd just paid big bucks to. (You live you learn, right?)\n\n\tI'm glad I've got my computer working. Sure, It cost a lot and I had to deal with the attitude of a smart mouth kid, but my computer WAS fixed. Office Depot TechDepot has been a reliable company for a few things but I assure you, never again will I turn to them for computer repairs unless it's a last resort. Since this incident, I've called on Secure Remote Support twice (Once for spyware removal, and once to recover some data I'd lost when the other tech reinstalled everything) and they always deliver top quality service. They even offered me a promotion on optimization that I took advantage of. I like going to a company that values their customers and takes pride in the work they do, and Im glad I've finally found that company.

Pros: on time

Cons: too expensive, uneducated

Message from Office Depot

Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. Office Depot at 3151 Capital Circle NE is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com.

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