Things Remembered

★☆☆☆☆

About Things Remembered

Hours
Mon. - Thu. 11am - 11pm;Fri. - Sat. 11am - 0:30am;Sun. 10am - 11pm

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I love Things Remembered but i would have to say that the service at the Mall at Millenia location has to be the worst i have ever recieved. I stood in line waiting for service while the man behind the counter helped the customers before me. Normally the wait is an hour for engraving but he decided to engrave their order at the moment. This would have been fine except for the fact that i was in a hurry. A line started to form behind me so when he finished he helped me and i told him i would wait the hour. When i cam back to pick up my items he told me that he had not yet had the chance to do them and to return in 20 minutes. 30 minutes i came back and he was engraving another order on the spot for a customer and when he finished and gave me mine they were incorrect. At that point he became rude and tried to make it seem like it was my fault and that his time was better than mine. He told me to wait 20 minutes for him to fix them when he had been doing on the spot engraving for others that took only 5-10 minutes. He then shoved my items into a bag and rudely said goodbye.

WORST EXPERIENCE EVER!!!!!! HORRIBLE SERVICE!!!!!! VERY RUDE AND SARCASTIC!!!!!!!!!

Needless to say i now take my buisness to another Things Remembered

0
★☆☆☆☆

I love Things Remembered but i would have to say that the service at the Mall at Millenia location has to be the worst i have ever recieved. I stood in line waiting for service while the man behind the counter helped the customers before me. Normally the wait is an hour for engraving but he decided to engrave their order at the moment. This would have been fine except for the fact that i was in a hurry. A line started to form behind me so when he finished he helped me and i told him i would wait the hour. When i cam back to pick up my items he told me that he had not yet had the chance to do them and to return in 20 minutes. 30 minutes i came back and he was engraving another order on the spot for a customer and when he finished and gave me mine they were incorrect. At that point he became rude and tried to make it seem like it was my fault and that his time was better than mine. He told me to wait 20 minutes for him to fix them when he had been doing on the spot engraving for others that took only 5-10 minutes. He then shoved my items into a bag and rudely said goodbye.

WORST EXPERIENCE EVER!!!!!! HORRIBLE SERVICE!!!!!! VERY RUDE AND SARCASTIC!!!!!!!!!

Needless to say i now take my buisness to another Things Remembered

Pros: Great Products

Cons: Horrible Customer Service, Bad Engraving Job

 

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