Spoto's Flowers & Gifts

★★★☆☆
  • 3503 Cleveland Heights Blvd

    Lakeland, FL 33803

    Map & Directions
  • 863-688-9500

About Spoto's Flowers & Gifts

Hours
Sat 9am-1pm

Shopping

Shopping
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3.0 5
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I placed an order to be delivered at 8:30AM on the Spotos website. I noted that I needed the flowers to be delivered by 2:40PM. Around 4:00 PM I got a message on my voice mail from Jay telling me that they had computer problems and had just gotten my order. Jay stated that they could deliver them tomorrow or refund my money.
Flowers are usually for a special occasion or an event... so them not showing up can really be a problem... and you would think that a florist would be understanding of this. When I spoke to Jay the next day his response was, "Do you want me to send them today, or do you want me to refund the money". When I tried to explain that I was upset, after three words, Jay cut me off and said "Look, I am not trying to get personal but do you want the money or the flowers?" I asked, "Are you the owner" and he replied that he was. I said, "Well, I guess I will take my money back." - AND HE HUNG UP!
This used to be a great, well respected shop when the Spoto family owned it... whoever these people are that own it now should be ashamed of tarnishing the Spoto name.

1
★☆☆☆☆

I placed an order to be delivered at 8:30AM on the Spotos website. I noted that I needed the flowers to be delivered by 2:40PM. Around 4:00 PM I got a message on my voice mail from Jay telling me that they had computer problems and had just gotten my order. Jay stated that they could deliver them tomorrow or refund my money.
Flowers are usually for a special occasion or an event... so them not showing up can really be a problem... and you would think that a florist would be understanding of this. When I spoke to Jay the next day his response was, "Do you want me to send them today, or do you want me to refund the money". When I tried to explain that I was upset, after three words, Jay cut me off and said "Look, I am not trying to get personal but do you want the money or the flowers?" I asked, "Are you the owner" and he replied that he was. I said, "Well, I guess I will take my money back." - AND HE HUNG UP!
This used to be a great, well respected shop when the Spoto family owned it... whoever these people are that own it now should be ashamed of tarnishing the Spoto name.

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We never had a problem with Spoto's in the past, but now do not recommend them for anything. Poor quality and workmanship, my daughter cried when she saw her bouquet, we trusted them to do a good job. Please do not make the mistake we made, use another florist.

1
★☆☆☆☆

We never had a problem with Spoto's in the past, but now do not recommend them for anything. Poor quality and workmanship, my daughter cried when she saw her bouquet, we trusted them to do a good job. Please do not make the mistake we made, use another florist.

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The flower designs here are of very high caliber and they have terrific customer service. The owners are "hands on" the premises and they ensure all your floral needs are fulfilled.

Best Shop In Town!

5
★★★★★

The flower designs here are of very high caliber and they have terrific customer service. The owners are "hands on" the premises and they ensure all your floral needs are fulfilled.

Best Shop In Town!

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Spoto's Flowers always does a great job! I've been working with Spoto's Flowers in Lakeland for many years. They are reliable, friendly and make wonderful arrangements for any occasion. They have delivered creative and colorful arrangements to my friends and business partners in central florida while also making my floral needs across the country simple and easy.

5
★★★★★

Spoto's Flowers always does a great job! I've been working with Spoto's Flowers in Lakeland for many years. They are reliable, friendly and make wonderful arrangements for any occasion. They have delivered creative and colorful arrangements to my friends and business partners in central florida while also making my floral needs across the country simple and easy.

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1 out of 1 people found this review helpful.

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This flower shop leaves a lot to be desired in the way that they deal with their customers and their merchandise. The shop is old and not very well kept. The staff are not the most friendly and outgoing. The majority of the shop is filled with dated silk arrangements. There are many other good florists in town, this would not be my first choice!

3
★★★☆☆

This flower shop leaves a lot to be desired in the way that they deal with their customers and their merchandise. The shop is old and not very well kept. The staff are not the most friendly and outgoing. The majority of the shop is filled with dated silk arrangements. There are many other good florists in town, this would not be my first choice!

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0 out of 2 people found this review helpful.

 

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