Four Seasons Hotel Miami

★★★★☆
  • 1435 Brickell Ave

    Miami, FL 33131

    Map & Directions
  • 305-358-3535

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4.0 3
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visited because I wanted a stress free day where I could spend time relaxing at the pool, or play golf if I wanted to. Here I couldo do as I please. I could be pampered and relaxed in their very innovative and wonderdul day spa. I felt like this was a complete stress free zone, and I was happy because that was what I was looking for in a day spa. Prices are expensive, and

4
★★★★☆

visited because I wanted a stress free day where I could spend time relaxing at the pool, or play golf if I wanted to. Here I couldo do as I please. I could be pampered and relaxed in their very innovative and wonderdul day spa. I felt like this was a complete stress free zone, and I was happy because that was what I was looking for in a day spa. Prices are expensive, and

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Four Seasons is always my first choice of Hotel whenever I travel. Nice room and worth the money (facilities, reception). The only disappointment was the lack of service and that staff members were very arrogant. Surprised to see that at such beautiful stylish hotel. Staff members at the cafe not even greet their customers upon arrival!
The biggest disappointment though, was the lack of information, inexperienced concierges. Reading on someone else's review, we had to ask for dinner recommendations. None of the information given to us was helpful. They were friendly, but their concierge service need to be upgrade (knowledge wise). Their recommended nearby downtown restaurant, Mendoza, was simply mediocre, the second night we tried Duo (One block away from the Hotel), on friends suggestion, and was a far superior, impeccable, place, when mentioned to the concierge Betsy she said did not know about it!

1
★★★☆☆

Four Seasons is always my first choice of Hotel whenever I travel. Nice room and worth the money (facilities, reception). The only disappointment was the lack of service and that staff members were very arrogant. Surprised to see that at such beautiful stylish hotel. Staff members at the cafe not even greet their customers upon arrival!
The biggest disappointment though, was the lack of information, inexperienced concierges. Reading on someone else's review, we had to ask for dinner recommendations. None of the information given to us was helpful. They were friendly, but their concierge service need to be upgrade (knowledge wise). Their recommended nearby downtown restaurant, Mendoza, was simply mediocre, the second night we tried Duo (One block away from the Hotel), on friends suggestion, and was a far superior, impeccable, place, when mentioned to the concierge Betsy she said did not know about it!

Pros: rooms amenities

Cons: staff

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We really liked how amazing the lobby was and all of the rooms and how clean it was and how nice the staff was. However the rooms were not as up to par as the rest of the hotel when we were there.

5
★★★★★

We really liked how amazing the lobby was and all of the rooms and how clean it was and how nice the staff was. However the rooms were not as up to par as the rest of the hotel when we were there.

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