Pinch A Penny Pool Patio Spa

★★★☆☆
  • 11112 San Jose Blvd 1

    Jacksonville, FL 32223

    Map & Directions
  • 904-268-9561

About Pinch A Penny Pool Patio Spa

Hours
Sun 11am-5pm, Mon-Fri 9am-7pm, Sat 9am-6pm
3.0 2
Hi! Sign in to let us know how Pinch A Penny Pool Patio Spa was?
Write a Review
.

Pool service is just awful - the sides were never brushed down, the top never skimmed. Service was on Monday, so we had to clean it ourselves before use on the weekend. Would come home from work Monday night to find in same condition as we left it Sunday. We had to give them a credit card to charge monthly service. We hired someone else, and called on phone to cancel service. Phone answered by young lady who took our info and said she would take care of it. When they continued to charge our credit card, we went in to store to complain. The cleaner said he didn't deny that we called and said cancel, but since he "did not get the message", we had to pay anyway. When we protested the charge with Discover, employees lied and said we never called, in order to keep the $200.00 they billed. Ask yourself - is this the kind of company you want to do business with? There are a number of honest pool service companies in Mandarin who perform the service they charge for and put the customer first. This is not one of those businesses. I recommend that you just say no.

1
★☆☆☆☆

Pool service is just awful - the sides were never brushed down, the top never skimmed. Service was on Monday, so we had to clean it ourselves before use on the weekend. Would come home from work Monday night to find in same condition as we left it Sunday. We had to give them a credit card to charge monthly service. We hired someone else, and called on phone to cancel service. Phone answered by young lady who took our info and said she would take care of it. When they continued to charge our credit card, we went in to store to complain. The cleaner said he didn't deny that we called and said cancel, but since he "did not get the message", we had to pay anyway. When we protested the charge with Discover, employees lied and said we never called, in order to keep the $200.00 they billed. Ask yourself - is this the kind of company you want to do business with? There are a number of honest pool service companies in Mandarin who perform the service they charge for and put the customer first. This is not one of those businesses. I recommend that you just say no.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love this store. As a new pool homeowner, I was unable to learn how to operate the pump and filter from the previous owner. I was completely ignorant to the subject of owning a pool. Never fear! I went to this Pinch a Penny store. On my first visit, I felt very comfortable asking my "dumb" questions. All of the staff is extremely friendly and helpful. They even recommend different products to help you maintain your pool. I never felt like I was bothering them on the many times I've been there since. I can ask any question as many times as I need to , and I will always get a thorough response. They are extremely professional!

5
★★★★★

I love this store. As a new pool homeowner, I was unable to learn how to operate the pump and filter from the previous owner. I was completely ignorant to the subject of owning a pool. Never fear! I went to this Pinch a Penny store. On my first visit, I felt very comfortable asking my "dumb" questions. All of the staff is extremely friendly and helpful. They even recommend different products to help you maintain your pool. I never felt like I was bothering them on the many times I've been there since. I can ask any question as many times as I need to , and I will always get a thorough response. They are extremely professional!

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Pinch A Penny Pool Patio Spa, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review