Orlando Dodge Chrysler Jeep Ram

★★☆☆☆
  • 4101 W Colonial Dr

    Orlando, FL 32808

    Map & Directions
  • 321-236-5888

2.1429 7
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i was there on friday 9/21/12 and talked to marc collier and he acted like he really didnt want to help me and he only talked to me once i filled out the app for a car and then i sat outside his office for 35 min before i left because he was walking around eating didnt even ask if i wanted to take a test drive so i left and it took him 45 min to real lies that i left and then like 4 day later his general sales manager orie smith calls me after i wrote him to tell him what he did and he got back to me on 9/28/12 and said he was sorry and he was going to help me get into that avger and i said i wasnt even looking at that car i was looking at the dart o he say that what the paper say and i said it was wrong he said ok i will work with u to get into that car for the price u want now its been 1 day and still have not heard anything from him so i will never send anyone to orlando dodge

1
★☆☆☆☆

i was there on friday 9/21/12 and talked to marc collier and he acted like he really didnt want to help me and he only talked to me once i filled out the app for a car and then i sat outside his office for 35 min before i left because he was walking around eating didnt even ask if i wanted to take a test drive so i left and it took him 45 min to real lies that i left and then like 4 day later his general sales manager orie smith calls me after i wrote him to tell him what he did and he got back to me on 9/28/12 and said he was sorry and he was going to help me get into that avger and i said i wasnt even looking at that car i was looking at the dart o he say that what the paper say and i said it was wrong he said ok i will work with u to get into that car for the price u want now its been 1 day and still have not heard anything from him so i will never send anyone to orlando dodge

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I bought a new car (Jeep 2012 Laredo V8) 12/3/2011 from the Orlando Dodge Chrysler Jeep, turned in my lease (2009 Nissan Maxima) to them hoping they would take care if the lease turn in/buy in. Instead got left out with 3 months of lease payments for the car collecting dust on the dealer parking lot that was never taken care of. Dealership has refused to help with the $1100+ damages. Damaged credit history, $1100 damages were the result. I am one unhappy customer - will not deal with the Orlando Dodge Chrysler Jeep again. Sales contact: Mike Evans

0
★☆☆☆☆

I bought a new car (Jeep 2012 Laredo V8) 12/3/2011 from the Orlando Dodge Chrysler Jeep, turned in my lease (2009 Nissan Maxima) to them hoping they would take care if the lease turn in/buy in. Instead got left out with 3 months of lease payments for the car collecting dust on the dealer parking lot that was never taken care of. Dealership has refused to help with the $1100+ damages. Damaged credit history, $1100 damages were the result. I am one unhappy customer - will not deal with the Orlando Dodge Chrysler Jeep again. Sales contact: Mike Evans

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My daughter goes to school at UCF in Orlando so when ever she needs something when she is not home here in Tampa I have her go to Orlando Dodge. I know that all the staff from Mike Smith to Orey and Stew! Your in good hands!!!
Brian Olson GM at North Tampa Chrysler Jeep Dodge!!

5
★★★★★

My daughter goes to school at UCF in Orlando so when ever she needs something when she is not home here in Tampa I have her go to Orlando Dodge. I know that all the staff from Mike Smith to Orey and Stew! Your in good hands!!!
Brian Olson GM at North Tampa Chrysler Jeep Dodge!!

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MELVIN ARIZAGA. Stay AWAY from this guy, he's a LIAR! On 23 Dec 08 I received a call from him concerning a Internet inquiry about a 08 Jeep Compass. I had been pre-approved for a $13,999.68 loan from Capital One. There was a stipulation from Cap 1 that the Loan To Trade Value (LTV) could not exceed 90% of the vehicle's NADA. This is fair and pro consumer, but still allows a dealer to make a profit. I explained my constraints to Arizaga and he assured me that he was very familiar with Cap 1. "We deal with them all the time." My offer was I wanted to be "out the door" for no MORE than the total loan amount. He said "Merry Xmas, I can do it for $14,000 out the door including tags!" We agreed that I would come to the dealership later that day to complete the deal. We spoke several more times throughout the day and I repeated Capital One requirement at least twice during our conversations. I obtained insurance on the vehicle prior to my arrival. When I arrived I test drove the Jeep got all the info and sales hype. We finally sat down to complete the paperwork and he got up from the table and returned several minutes later with this fake incredulous look on his face. I asked "what's the problem?" We need more money, you've got to be kidding me! I just spent no less than SIX hours adjusting my schedule, calling insurance companies for quotes, and listening to this guys bull.... Now he has the audacity to try the oldest sales tactic. This inept, sleazy greenhorn tries to pump me for more money! His flawed strategy was to get me there and hope I would be gullible, anxious, or too inexperienced. I have a sales background. This A-hole has ALL of the negative characteristics you hear about car salesmen.His LACK of professionalism is shared by Orem whom when asked who is his supervisor replied "my mamma". Stay AWAY, FAR AWAY from this dealership!! I've contacted BBB, all of the local TV stations consumer investigations units, the state of Florida and Chyrsler. No bailout money to these guys, they NEED INTEGRITY!!

2
★★☆☆☆

MELVIN ARIZAGA. Stay AWAY from this guy, he's a LIAR! On 23 Dec 08 I received a call from him concerning a Internet inquiry about a 08 Jeep Compass. I had been pre-approved for a $13,999.68 loan from Capital One. There was a stipulation from Cap 1 that the Loan To Trade Value (LTV) could not exceed 90% of the vehicle's NADA. This is fair and pro consumer, but still allows a dealer to make a profit. I explained my constraints to Arizaga and he assured me that he was very familiar with Cap 1. "We deal with them all the time." My offer was I wanted to be "out the door" for no MORE than the total loan amount. He said "Merry Xmas, I can do it for $14,000 out the door including tags!" We agreed that I would come to the dealership later that day to complete the deal. We spoke several more times throughout the day and I repeated Capital One requirement at least twice during our conversations. I obtained insurance on the vehicle prior to my arrival. When I arrived I test drove the Jeep got all the info and sales hype. We finally sat down to complete the paperwork and he got up from the table and returned several minutes later with this fake incredulous look on his face. I asked "what's the problem?" We need more money, you've got to be kidding me! I just spent no less than SIX hours adjusting my schedule, calling insurance companies for quotes, and listening to this guys bull.... Now he has the audacity to try the oldest sales tactic. This inept, sleazy greenhorn tries to pump me for more money! His flawed strategy was to get me there and hope I would be gullible, anxious, or too inexperienced. I have a sales background. This A-hole has ALL of the negative characteristics you hear about car salesmen.His LACK of professionalism is shared by Orem whom when asked who is his supervisor replied "my mamma". Stay AWAY, FAR AWAY from this dealership!! I've contacted BBB, all of the local TV stations consumer investigations units, the state of Florida and Chyrsler. No bailout money to these guys, they NEED INTEGRITY!!

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If you are an empowered woman and plan on purchasing a vehicle, I wouldn't recommend this place. I (female) went in to purchase a Jeep with my husband. I was the person asking questions, completing the financing application, and completing the purchase of the vehicle. However, the people in the store insisted on dealing solely with my husband~~ They would look directly at him, asking him the questions, and call him with information. I found the men who worked here very chauvinistic and would NEVER purchase another vehicle from them again.

2
★★☆☆☆

If you are an empowered woman and plan on purchasing a vehicle, I wouldn't recommend this place. I (female) went in to purchase a Jeep with my husband. I was the person asking questions, completing the financing application, and completing the purchase of the vehicle. However, the people in the store insisted on dealing solely with my husband~~ They would look directly at him, asking him the questions, and call him with information. I found the men who worked here very chauvinistic and would NEVER purchase another vehicle from them again.

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1 out of 1 people found this review helpful.

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I went to Orlando Dodge for service on my car. It was under warranty and this dealership was supposedly well rated.
I was given a time frame for the repair, which was totally inaccurate. I waited three hours more than was estimated.
I feel that the service department was trying to add things in to the repair list that were not included in the warranty. I asked them to fix a leak, which ended up costing me $400, even though I had full warranty coverage. It still leaks to this day. I had bad service and poor quality workmanship on the repairs. I was totally unsatisfied.
I would not return here for repairs.

1
★☆☆☆☆

I went to Orlando Dodge for service on my car. It was under warranty and this dealership was supposedly well rated.
I was given a time frame for the repair, which was totally inaccurate. I waited three hours more than was estimated.
I feel that the service department was trying to add things in to the repair list that were not included in the warranty. I asked them to fix a leak, which ended up costing me $400, even though I had full warranty coverage. It still leaks to this day. I had bad service and poor quality workmanship on the repairs. I was totally unsatisfied.
I would not return here for repairs.

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1 out of 1 people found this review helpful.

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Orlando Dodge is a long-time business in the Orlando community, and they obviously care about keeping their customers happy. The sales staff is helpful and knowledgable. Chris in Service has been there for years and does a great job on a consistent basis---a real problem solver.

If you're a Dodge truck (or car) person, they deserve a shot at your business.

PROS: Honest, good prices, good service
CONS: None

3
★★★☆☆

Orlando Dodge is a long-time business in the Orlando community, and they obviously care about keeping their customers happy. The sales staff is helpful and knowledgable. Chris in Service has been there for years and does a great job on a consistent basis---a real problem solver.

If you're a Dodge truck (or car) person, they deserve a shot at your business.

PROS: Honest, good prices, good service
CONS: None

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