The Waterman

★★★★☆

About The Waterman

Categories
  • Plumbers
  • Utilities
  • Water Softening Equipment
  • Plumbing Supplies
Details
  • Drinking Water
Hours
M-F 8am-6pm, Sa 8am-4pm, Su Closed
Special Offer
Contact us today!
Emails
  • thewaterman321@gmail.com
3.8 10
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The best any way you look at it. Craig is a hands on person as is the rest of this business. From start to finish they helped me make informed choices based on what I needed not what has the bigger profit margin. Something to be proud of in this day and age. The equipment we have purchased works flawlessly and the installation was on time and clean neat and tidy. If you need water equipment I can not recommend a more honest straight forward company. Thanks

5
★★★★★

The best any way you look at it. Craig is a hands on person as is the rest of this business. From start to finish they helped me make informed choices based on what I needed not what has the bigger profit margin. Something to be proud of in this day and age. The equipment we have purchased works flawlessly and the installation was on time and clean neat and tidy. If you need water equipment I can not recommend a more honest straight forward company. Thanks

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Eric was very knowledgeable and provided professional service. He cleaned, repaired, and explained how to maintain my system. All this plus four, 60 pound bags of salt and it was still affordable.I would definitely recommend The Water Man to my friends and family.

5
★★★★★

Eric was very knowledgeable and provided professional service. He cleaned, repaired, and explained how to maintain my system. All this plus four, 60 pound bags of salt and it was still affordable.I would definitely recommend The Water Man to my friends and family.

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Been using these guys since the day my house was finished being built. They installed and have maintained my filter, pump, pressure tank, you name it since 1999 and have always been honest, fairly priced, knowledgeable and friendly. And I am really picky!

The kids in the store are nice kids and if they don't know the answer to your question, they don't make one up. They call someone who knows. If for some reason you had a bad experience, it was more likely just a misunderstanding. Give them a 2nd chance.

And no, Craig (the owner) didn't pay me or give me any discounts to write this. He isn't my buddy or on my bowling team. He's just a decent and honest businessman who deserves recognition for being just that.

His people were at my house today and could have sold me on $400 worth of repairs, but instead they just fixed my problem with speed, thoroughness and at a fair price.

Okay, I'm done!

5
★★★★★

Been using these guys since the day my house was finished being built. They installed and have maintained my filter, pump, pressure tank, you name it since 1999 and have always been honest, fairly priced, knowledgeable and friendly. And I am really picky!

The kids in the store are nice kids and if they don't know the answer to your question, they don't make one up. They call someone who knows. If for some reason you had a bad experience, it was more likely just a misunderstanding. Give them a 2nd chance.

And no, Craig (the owner) didn't pay me or give me any discounts to write this. He isn't my buddy or on my bowling team. He's just a decent and honest businessman who deserves recognition for being just that.

His people were at my house today and could have sold me on $400 worth of repairs, but instead they just fixed my problem with speed, thoroughness and at a fair price.

Okay, I'm done!

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1 out of 1 people found this review helpful.

.

I just had my water softner repaired by two young men from The Waterman. They were very knowledgeable and diagnosed the problem within one minute. They answered all my questions, and the best part....the cost of repair was not expensive!

These young servicemen were respectful, clean-cut, and good rapport.

Thanks Waterman!

5
★★★★★

I just had my water softner repaired by two young men from The Waterman. They were very knowledgeable and diagnosed the problem within one minute. They answered all my questions, and the best part....the cost of repair was not expensive!

These young servicemen were respectful, clean-cut, and good rapport.

Thanks Waterman!

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1 out of 1 people found this review helpful.

.

I will start by saying this...My name is Ryan, I am the manager of The Waterman and like Raul said when you come in the store the guys filling your water are not trained or expected to know everything about the equipment. That is why they will then direct you to some one who does know. I can tell you now that the information we give you is correct. We will not lie nor sell you something you don't need. Also everyone's water is different. So just because your neighbor has one thing and tells you one thing doesn't mean you need the same thing. We are the experts and do this for a living, not them. We do free water testing for a reason... to find out what you need to help you out, solve your problems and make everyone happy. As for us not changing the filters... we test our water multiple times a week and change the filters on a regular basis when needed. If we were such a horrible business I am pretty sure the better business bureau would have that answer and we wouldn't have a good record with them and im sure our business wouldn't continue to grow year after year like it does. We service the majority of all of Palm Bay, Melbourne and the beaches, with customers in Vero Beach and all the way to Titusville as well. I'm 100% sure of my self that if you ask our customers who the most reliable, dependable, and affordable water company in this county is they will direct you to us. This business was built around trust and giving you, the customer, the best service at an affordable price. As a customer we ask you to understand we are a very busy business and we can not always on the drop of a dime help you to your car with your things but we try our best to be as fast as we can. It may take a few minutes till we are able to assist you but we gladly do it no questions asked. We thank all of our customers for their business as we continue to grow. If you have any questions or concerns you can call us at the office at 321-951-1303. Thank you for your time.

5
★★★★★

I will start by saying this...My name is Ryan, I am the manager of The Waterman and like Raul said when you come in the store the guys filling your water are not trained or expected to know everything about the equipment. That is why they will then direct you to some one who does know. I can tell you now that the information we give you is correct. We will not lie nor sell you something you don't need. Also everyone's water is different. So just because your neighbor has one thing and tells you one thing doesn't mean you need the same thing. We are the experts and do this for a living, not them. We do free water testing for a reason... to find out what you need to help you out, solve your problems and make everyone happy. As for us not changing the filters... we test our water multiple times a week and change the filters on a regular basis when needed. If we were such a horrible business I am pretty sure the better business bureau would have that answer and we wouldn't have a good record with them and im sure our business wouldn't continue to grow year after year like it does. We service the majority of all of Palm Bay, Melbourne and the beaches, with customers in Vero Beach and all the way to Titusville as well. I'm 100% sure of my self that if you ask our customers who the most reliable, dependable, and affordable water company in this county is they will direct you to us. This business was built around trust and giving you, the customer, the best service at an affordable price. As a customer we ask you to understand we are a very busy business and we can not always on the drop of a dime help you to your car with your things but we try our best to be as fast as we can. It may take a few minutes till we are able to assist you but we gladly do it no questions asked. We thank all of our customers for their business as we continue to grow. If you have any questions or concerns you can call us at the office at 321-951-1303. Thank you for your time.

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1 out of 1 people found this review helpful.

.

I have been using these guys on and off for years. Once upon a time they were helpful and knowledgeable, not so any longer. They sell me water as RO/DI but when I tested it at home, its got phosphorus in it, which tells me they are too lazy to change out their own filter. They refuse to help carry the 5gal jugs anymore (once upon a time they did it happily). Add that to the fact that the people in store never seem to have the slightest idea what they are selling or why, and certainly not what for, and I have decided not to bother with them anymore.

If all you need is palatable drinking water, they are probably just fine. For anything else, I would urge you to take your business to some more knowledgeable professional company.

1
★☆☆☆☆

I have been using these guys on and off for years. Once upon a time they were helpful and knowledgeable, not so any longer. They sell me water as RO/DI but when I tested it at home, its got phosphorus in it, which tells me they are too lazy to change out their own filter. They refuse to help carry the 5gal jugs anymore (once upon a time they did it happily). Add that to the fact that the people in store never seem to have the slightest idea what they are selling or why, and certainly not what for, and I have decided not to bother with them anymore.

If all you need is palatable drinking water, they are probably just fine. For anything else, I would urge you to take your business to some more knowledgeable professional company.

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0 out of 2 people found this review helpful.

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I??ll start by saying I was previously employed by The Water Man during my college years before I moved on to pursue my career. The owners of the store Craig and Nadine are ??A? class people that will go out of their way to try and help their customers. Please understand that their employees are for the most part high school guys working part time filling water bottles and helping customers carry salt and heavy equipment to their vehicles and don??t have a deep understanding on how the equipment works. On the other hand, if you ask to see one of the store owners they would more than likely be willing to help. They have been for many years in the business and there is very little they have not experienced already. I believe by dealing directly with them you will find it to be a pleasurable experience on what could be a headache trying to bring clean water to your home.

5
★★★★★

I??ll start by saying I was previously employed by The Water Man during my college years before I moved on to pursue my career. The owners of the store Craig and Nadine are ??A? class people that will go out of their way to try and help their customers. Please understand that their employees are for the most part high school guys working part time filling water bottles and helping customers carry salt and heavy equipment to their vehicles and don??t have a deep understanding on how the equipment works. On the other hand, if you ask to see one of the store owners they would more than likely be willing to help. They have been for many years in the business and there is very little they have not experienced already. I believe by dealing directly with them you will find it to be a pleasurable experience on what could be a headache trying to bring clean water to your home.

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2 out of 3 people found this review helpful.

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I'm going along with Karl on this one. Every time I go to the Water Man and ask someone there a question, all they ever give you is a vague answer (if they have any answer at all).

Recently I went in to ask about the iron and sulfer filters they carry and install. The sales person I was directed to didn't even know what brand it was that they sold. When I asked if they could maybe go into the back and get a specification sheet or brochure, he claimed that they don't have anything like that.

Needless to say I am not buying a filtration system from them...

If the owner of The Water Man ever reads this, please put a book together of the products you sell for your sales people to show your customers when they don't have the answers off the top of their heads. I'm also pretty sure that the manufacturers of the systems you sell would be more than happy to provide you with sales brochures that you could actually give to your inquiring customers.

Now with that said: The Water Man does have very good prices on replacement cartrige filters for reverse osmosis systems, and competive prices on softener salt.

2
★★☆☆☆

I'm going along with Karl on this one. Every time I go to the Water Man and ask someone there a question, all they ever give you is a vague answer (if they have any answer at all).

Recently I went in to ask about the iron and sulfer filters they carry and install. The sales person I was directed to didn't even know what brand it was that they sold. When I asked if they could maybe go into the back and get a specification sheet or brochure, he claimed that they don't have anything like that.

Needless to say I am not buying a filtration system from them...

If the owner of The Water Man ever reads this, please put a book together of the products you sell for your sales people to show your customers when they don't have the answers off the top of their heads. I'm also pretty sure that the manufacturers of the systems you sell would be more than happy to provide you with sales brochures that you could actually give to your inquiring customers.

Now with that said: The Water Man does have very good prices on replacement cartrige filters for reverse osmosis systems, and competive prices on softener salt.

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1 out of 1 people found this review helpful.

.

We had our water tested their but they didn't seem to know much about water. They said it had 1 for iron, "That's low." One what, percent, parts per million? They didn't answer. I don't think the guy knew the units or even understood that the number was meaningless without knowing the units.

Then, without testing the hardness of our water, they instantly recommended a water softener. Okay, why is that what we need? Again, there was no real answer, except that it was their standard system. We asked about degassifiers if they're necessary.

On the plus side, it's probably a descent place to buy water. They have a

1
★☆☆☆☆

We had our water tested their but they didn't seem to know much about water. They said it had 1 for iron, "That's low." One what, percent, parts per million? They didn't answer. I don't think the guy knew the units or even understood that the number was meaningless without knowing the units.

Then, without testing the hardness of our water, they instantly recommended a water softener. Okay, why is that what we need? Again, there was no real answer, except that it was their standard system. We asked about degassifiers if they're necessary.

On the plus side, it's probably a descent place to buy water. They have a

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1 out of 2 people found this review helpful.

.

I never knew that so many water products could be purchased in one store. This company is very hands on, has great products, and are very helpful to their customers. I have enjoyed the information from their company, and will continue to use their water products.

4
★★★★☆

I never knew that so many water products could be purchased in one store. This company is very hands on, has great products, and are very helpful to their customers. I have enjoyed the information from their company, and will continue to use their water products.

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2 out of 3 people found this review helpful.

Message from The Waterman

The Water Man provides the highest quality water treatment systems to residents in Palm Bay, Fla., and all the surrounding areas. Our family owned and operated business has been serving the area since 1987. Contact us today for a free water analysis and to receive a free estimate!

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