Muffler Man

★★☆☆☆
  • 1410 SW 13TH St

    Gainesville, FL 32608

    Map & Directions
  • 352-336-3008

Automotive

Automotive
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I have never seen a BOSS wearing flip-flops to work at a auto shop. That shows me he does not care about customers.Just his paycheck!! went there to get prices on said one price the other said another a price 3 times what the other employee said!! I called early one morning they did not answer the phone.When i told them i called early they told me i called the wrong # Drove there told me to they will call me when they are ready for me NO CALL. I called again they said call back again

1
★☆☆☆☆

I have never seen a BOSS wearing flip-flops to work at a auto shop. That shows me he does not care about customers.Just his paycheck!! went there to get prices on said one price the other said another a price 3 times what the other employee said!! I called early one morning they did not answer the phone.When i told them i called early they told me i called the wrong # Drove there told me to they will call me when they are ready for me NO CALL. I called again they said call back again

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March 7, 2010: Jeremiah is a working owner/manager and from what I saw, he is involved in every repair to see that everything is right. Rob did a fantastic job with the brakes on my F250. I knew my brakes were shot but I was trying to nurse my truck back to NJ until I got stranded in Gainesville when the brakes went from bad to worse. Bottom Line: I got a great job at a great price. And I saved $500 over Pep Boys, Goodyear, etc.($1000 over Sears and Midas). And he had all the worn parts out for me to see when I picked up the truck. The final price was exactly the same as the estimate. It doesn't get better than that in this life.

5
★★★★★

March 7, 2010: Jeremiah is a working owner/manager and from what I saw, he is involved in every repair to see that everything is right. Rob did a fantastic job with the brakes on my F250. I knew my brakes were shot but I was trying to nurse my truck back to NJ until I got stranded in Gainesville when the brakes went from bad to worse. Bottom Line: I got a great job at a great price. And I saved $500 over Pep Boys, Goodyear, etc.($1000 over Sears and Midas). And he had all the worn parts out for me to see when I picked up the truck. The final price was exactly the same as the estimate. It doesn't get better than that in this life.

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I've gone to the Muffler Man 2 times now for exhaust work on a 99 Mustang GT. Both times while the new "jerk" owner has been there and I've had 2 great jobs at great prices. Someone commented on the staff being young, but everyone there is very knowledgeable and helped me get exactly what i wanted despite their age. Owner is a very knowledgeable person who knows what various parts and services cost and quoted me as low or lower then anywhere else I have gone. 1st job was done a few months ago and it has held up great, 2nd was done this afternoon and i got fast service at a great price and couldn't be happier with the work that was done. Excellent job, great price, knowledgeable staff.

5
★★★★★

I've gone to the Muffler Man 2 times now for exhaust work on a 99 Mustang GT. Both times while the new "jerk" owner has been there and I've had 2 great jobs at great prices. Someone commented on the staff being young, but everyone there is very knowledgeable and helped me get exactly what i wanted despite their age. Owner is a very knowledgeable person who knows what various parts and services cost and quoted me as low or lower then anywhere else I have gone. 1st job was done a few months ago and it has held up great, 2nd was done this afternoon and i got fast service at a great price and couldn't be happier with the work that was done. Excellent job, great price, knowledgeable staff.

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I took my car to muffler man here in Gainesville, Florida at 8:00 a.m. to have my exhaust manifold repaired which took at least 6 hours to finish. The person in charge ( Greg ) knew the problem with my car the day before and ask me to bring it in at 8:00 a.m. the next morning so that I could be in and out... that wasn't a true statement at all. While working on my car, the employee was really slow and didn't seem to be to interested in finishing anytime soon. After repairing my car, the employee proceeded to lower my car to the floor but in the process he damaged my muffler. The employee informed me that it would be repaired at their expense but when this issue was brought to the managers ( Greg ) attention, he said that they would cover the part but that I would have to pay for labor for repairing it. I became very upset and threatened to call the corporate office but Greg didn't care. He started acting like a thug which also put me on the defence but when everything was said and done they repaired my muffler with no additional charges. I later found out that the old manager ( Jeremiah ) that used to run this Gainesville shop had moved to the Ocala office at 1411 South Pine Avenue, (352) 402-0464. At the Gainesville office Jeremiah and his crew had service my car for over two years. They did a great job. So now I drive only a few miles away to get that same great service at a very affordable price. The manager ( Greg ) at the Muffler Man in the Gainesville office is a BIG BIG JERK and I wouldn't recommend anyone to go there. Their prices are now higher and their service is the worst ever. October 20th, 2008.

1
★☆☆☆☆

I took my car to muffler man here in Gainesville, Florida at 8:00 a.m. to have my exhaust manifold repaired which took at least 6 hours to finish. The person in charge ( Greg ) knew the problem with my car the day before and ask me to bring it in at 8:00 a.m. the next morning so that I could be in and out... that wasn't a true statement at all. While working on my car, the employee was really slow and didn't seem to be to interested in finishing anytime soon. After repairing my car, the employee proceeded to lower my car to the floor but in the process he damaged my muffler. The employee informed me that it would be repaired at their expense but when this issue was brought to the managers ( Greg ) attention, he said that they would cover the part but that I would have to pay for labor for repairing it. I became very upset and threatened to call the corporate office but Greg didn't care. He started acting like a thug which also put me on the defence but when everything was said and done they repaired my muffler with no additional charges. I later found out that the old manager ( Jeremiah ) that used to run this Gainesville shop had moved to the Ocala office at 1411 South Pine Avenue, (352) 402-0464. At the Gainesville office Jeremiah and his crew had service my car for over two years. They did a great job. So now I drive only a few miles away to get that same great service at a very affordable price. The manager ( Greg ) at the Muffler Man in the Gainesville office is a BIG BIG JERK and I wouldn't recommend anyone to go there. Their prices are now higher and their service is the worst ever. October 20th, 2008.

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We had a vibration/rattling noise in the area of the muffler of our 96 Honda. Initially, they seemed happy to take care of the problem. They attributed the problem to a faulty muffler and replaced it even though it was ONLY two years old. After driving away, it was apparent that they had NOT fixed the problem as the rattling was still there. After a couple of days, the noise actually seemed to get louder. When we brought the car back, they seemed very defensive and after "tests" on their part, they decided there was no noise. Basically, they accused us of lying. The bottom line: They didn't fix the problem and charged us $200 for a new muffler. In addition, they seemed very condescending and showed very little interest in investigating the problem. On a side note, I noticed that no one over the age of 25 years old seemed to be working there. I regret having picked Muffler Man. We have wasted 3 days and we now have to find a competent mechanic to fix the problem.

1
★☆☆☆☆

We had a vibration/rattling noise in the area of the muffler of our 96 Honda. Initially, they seemed happy to take care of the problem. They attributed the problem to a faulty muffler and replaced it even though it was ONLY two years old. After driving away, it was apparent that they had NOT fixed the problem as the rattling was still there. After a couple of days, the noise actually seemed to get louder. When we brought the car back, they seemed very defensive and after "tests" on their part, they decided there was no noise. Basically, they accused us of lying. The bottom line: They didn't fix the problem and charged us $200 for a new muffler. In addition, they seemed very condescending and showed very little interest in investigating the problem. On a side note, I noticed that no one over the age of 25 years old seemed to be working there. I regret having picked Muffler Man. We have wasted 3 days and we now have to find a competent mechanic to fix the problem.

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I needed a starter for a 94 Merc Sable; their price for the starter alone was 229.00 - I ended up purchasing it myself for 144.00. Their cost for labor was 150.00 - found local mechanic to install for 35.00. Total cost their way: $379.00; total cost my way: $189.00. Also....total of all repairs quoted (which included an oil change (22.00) and tune up) : $600.00. That means the tune up was $200.00. I had the car towed elsewhere to have the work done. I went there initially because I had some experience with the shop years ago and was quite happy....obviously the shop has changed hands. Let the buyer beware.

1
★☆☆☆☆

I needed a starter for a 94 Merc Sable; their price for the starter alone was 229.00 - I ended up purchasing it myself for 144.00. Their cost for labor was 150.00 - found local mechanic to install for 35.00. Total cost their way: $379.00; total cost my way: $189.00. Also....total of all repairs quoted (which included an oil change (22.00) and tune up) : $600.00. That means the tune up was $200.00. I had the car towed elsewhere to have the work done. I went there initially because I had some experience with the shop years ago and was quite happy....obviously the shop has changed hands. Let the buyer beware.

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I had several quotes to have an axle changed on my '98 Subaru Outback. Muffler Man was, by far, the least expensive. The job was done properly and quickly.
I can't comment on their diagnostic ability, but if you know what needs to be done it's hard to beat their price.

4
★★★★☆

I had several quotes to have an axle changed on my '98 Subaru Outback. Muffler Man was, by far, the least expensive. The job was done properly and quickly.
I can't comment on their diagnostic ability, but if you know what needs to be done it's hard to beat their price.

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My Muffler man experience is really bad. I have been there once to change oil and caliber air pressure. It turned to be disatisfatory. They added too much oil, above the maximum line. I can hardly see any air pressure change. They lied to me when I asked if they did everything and if anything was abnormal.

1
★☆☆☆☆

My Muffler man experience is really bad. I have been there once to change oil and caliber air pressure. It turned to be disatisfatory. They added too much oil, above the maximum line. I can hardly see any air pressure change. They lied to me when I asked if they did everything and if anything was abnormal.

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