Patt's Touch Of Class Hair

★★☆☆☆

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My mother was yelled at in front of other customers (she's 82, and would never yell back) after she said something about her appointment being 25 minutes late. The woman said that "you have to wait in doctor's offices!" so I guess that was her justification for her being late quite often. My mother never said a word, even after the woman told her never to come back. She's been going to this "salon" for 5 years. When my sister and I called (very calmly!) to find out what had happened, she said my mom had been impatient before. We asked how many times, and she replied 4. We said, "four times in five years, and you're doing this to her?" which is when she hung up on us. We called back, as we thought the connection had been lost, and she said, "no, I hung up on you." And she hung up again. My mother has had numerous problems with this salon, but remained loyal for 5 years--we're small town people who do that. Consumer beware.

1
★☆☆☆☆

My mother was yelled at in front of other customers (she's 82, and would never yell back) after she said something about her appointment being 25 minutes late. The woman said that "you have to wait in doctor's offices!" so I guess that was her justification for her being late quite often. My mother never said a word, even after the woman told her never to come back. She's been going to this "salon" for 5 years. When my sister and I called (very calmly!) to find out what had happened, she said my mom had been impatient before. We asked how many times, and she replied 4. We said, "four times in five years, and you're doing this to her?" which is when she hung up on us. We called back, as we thought the connection had been lost, and she said, "no, I hung up on you." And she hung up again. My mother has had numerous problems with this salon, but remained loyal for 5 years--we're small town people who do that. Consumer beware.

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Went once. Never again. She was extremely rude to me and was running late which apparently is her method of operation.

0
★☆☆☆☆

Went once. Never again. She was extremely rude to me and was running late which apparently is her method of operation.

Pros: Nothing!!!

Cons: Overbooks So People Have to Wait

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A woman working here was very rude to my 82 year old mother, screaming at her in front of other people. My mother would never yell back, and just stood there. After waiting 25 minutes for her appointment, she was questioning why she wasn't next, when another person was attended to. My sister and I called to see what had happened, and the woman said our mother had done this (when pressed for specifics) 4 times before--our mother has been a patron of this "salon" for 5 years. Mom has told us that she is frequently late, and often gave her poor service. At any rate, the woman hung up on my sister and me (we never ever raised OUR voices) and when we called back (we didn't realize we were hung up on) she hung up on us again. Unbelievable. I tthink someone needs to park the bus.

0
★☆☆☆☆

A woman working here was very rude to my 82 year old mother, screaming at her in front of other people. My mother would never yell back, and just stood there. After waiting 25 minutes for her appointment, she was questioning why she wasn't next, when another person was attended to. My sister and I called to see what had happened, and the woman said our mother had done this (when pressed for specifics) 4 times before--our mother has been a patron of this "salon" for 5 years. Mom has told us that she is frequently late, and often gave her poor service. At any rate, the woman hung up on my sister and me (we never ever raised OUR voices) and when we called back (we didn't realize we were hung up on) she hung up on us again. Unbelievable. I tthink someone needs to park the bus.

Pros: None

Cons: Unprofessional and NOT classy as name tries to imply

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What fun place, out-going staff, very clean, the prices are very affordable. They also do manicure and pedicures by appt. I'm so glad I found this place,

4
★★★★☆

What fun place, out-going staff, very clean, the prices are very affordable. They also do manicure and pedicures by appt. I'm so glad I found this place,

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