This fat guy named Nelson told me that my tires would be aligned within a few hours, and I kept checking in on him throughout the entire day. When all was said and done, they didn't fix my car, the fat guy didn't call me to let me know what was going on, and they wasted my entire day. No one apologized for the incident, and I can honestly say that these people don't give a hoot (s%&t) about you, your car, your mother, or anyone else for that matter. I will never go to another Firestone again ever in my life.
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