Highland Center for Orthopaedics

★★☆☆☆
  • 3317 US HWY 98 South Suite 9

    Lakeland, FL 33803

    Map & Directions
  • 863-709-8777

About Highland Center for Orthopaedics

Categories
  • Orthopedic Surgeons

Health & Medical

Health & Medical
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2.0 1
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I went there for knee pain. It was very long wait to see the Dr., well after my appointment time. When I saw the Dr. I felt very comfortable with him. I believed what he said even though I was scared when he jumped to surgery being the only option. I scheduled the surgery date, went to my post surgery Dr. appointment for clearance and everything was going smooth. I was told to take a prescription the day of and following surgery. I called to put in the prescription 2 days before the surgery. When I found out the prescription cost was I couldn't afford it. I called the Dr. to find out if there was an alternate prescription. That is when everything fell apart. I called every hour and did not get an answer about the medication until 5:30pm the night before the day of my surgery. I was scheduled to be there at 6:30am. There wasn't enough time to find out about the medication and because it was so expensive I never placed it. For 2 days I called and heard nothing. The day of my surgery I called and told them that I had not got the medication and what had happened. I had already paid the Dr. fees the day before when they reassured me someone would call to give me a prescription alternative. I cancelled my appointment and called the office as soon as they opened to tell them what happened. I asked for them to refund me the Dr. fee since I can't have the surgery until the medication is straightened out. They said no problem. It has been 30 days now and still no refund. I have called every day for a week straight and I get a different answer every time. Nobody has a clue as to what is going on in that office. Now they tell me that I will be sent a check -75.00 due to some office practice. Whatever that means. I'm so frustrated with how this was handled and them keeping 75.00 and it being well over a month and still no check. I would say find another doctor because this place seems like they don't have everything together.

2
★★☆☆☆

I went there for knee pain. It was very long wait to see the Dr., well after my appointment time. When I saw the Dr. I felt very comfortable with him. I believed what he said even though I was scared when he jumped to surgery being the only option. I scheduled the surgery date, went to my post surgery Dr. appointment for clearance and everything was going smooth. I was told to take a prescription the day of and following surgery. I called to put in the prescription 2 days before the surgery. When I found out the prescription cost was I couldn't afford it. I called the Dr. to find out if there was an alternate prescription. That is when everything fell apart. I called every hour and did not get an answer about the medication until 5:30pm the night before the day of my surgery. I was scheduled to be there at 6:30am. There wasn't enough time to find out about the medication and because it was so expensive I never placed it. For 2 days I called and heard nothing. The day of my surgery I called and told them that I had not got the medication and what had happened. I had already paid the Dr. fees the day before when they reassured me someone would call to give me a prescription alternative. I cancelled my appointment and called the office as soon as they opened to tell them what happened. I asked for them to refund me the Dr. fee since I can't have the surgery until the medication is straightened out. They said no problem. It has been 30 days now and still no refund. I have called every day for a week straight and I get a different answer every time. Nobody has a clue as to what is going on in that office. Now they tell me that I will be sent a check -75.00 due to some office practice. Whatever that means. I'm so frustrated with how this was handled and them keeping 75.00 and it being well over a month and still no check. I would say find another doctor because this place seems like they don't have everything together.

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