R C Hobbies Inc

★★★★☆
  • 6800 N University Dr

    Tamarac, FL 33321

    Map & Directions
  • 954-721-5720

About R C Hobbies Inc

Hours
Mon 9am-8pm, Tue 9am-8pm, Wed 9am-5pm, Thu 9am-8pm, Fri 9am-8pm, Sat 10am-5pm, Sun 10am-3pm

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Consider them no better than Online retailers. You get no 'local' perks from purchasing here vs online, it's actually worse than mose online retailers. You have to be 100% certain of what you want and be ready to accept any issues with the product because once you buy it - it is yours and they do not support it, they will not even take it back for store credit. Anything that is defective has to be handled by the manufacturer.

I purchased a simple electric monster truck ($220) for my son's birthday and after setting it up I saw right away that it had a problem going into reverse - while stopped the reverse had to be pumped multiple times for it to finally go. I had to apologize to my son an explain that it had a problem and we'd have to get it replaced the next day. When I called them the next day they proceeded to state how I must have done this wrong or that wrong (great customer service) - after I debunked their assumptions I was told to bring it in... they found the same issue I found and even though it was purchased 2 days ago - they would not let me exchange it - telling me I had to wait until Monday for them to call Traxxas to see what they could do.... SO... let me reiterate... I purchased it on a Friday, found out on Saturday it had a problem while testing it out - and on Sunday they would not let me just exchange it.... my son was not happy and even after explaining my dilema they would do nothing to help.

Fast forward 2 weeks later... after they replaced the speed control it now reverses more consistently (not great but much better), but after only two full runs (once on a 3000 and a 5000 batt) it developed some 'gear noise'.... I've found out that after only two runs on the grass/street on the side of my house that the motor got loose... of course explaining all of the issues I've had meant nothing to them... I had to bring it in one night for them to tell me it was loose and that I had to take it apart and if the gears were messed up I'd have to get them replaced.... what service....

I told my wife that I'd rather purchase the truck from a local retailer so that I'd get better service if something was wrong with the truck, but stupid me for not realizing that I would have gotten better service from Amazon.

1
★☆☆☆☆

Consider them no better than Online retailers. You get no 'local' perks from purchasing here vs online, it's actually worse than mose online retailers. You have to be 100% certain of what you want and be ready to accept any issues with the product because once you buy it - it is yours and they do not support it, they will not even take it back for store credit. Anything that is defective has to be handled by the manufacturer.

I purchased a simple electric monster truck ($220) for my son's birthday and after setting it up I saw right away that it had a problem going into reverse - while stopped the reverse had to be pumped multiple times for it to finally go. I had to apologize to my son an explain that it had a problem and we'd have to get it replaced the next day. When I called them the next day they proceeded to state how I must have done this wrong or that wrong (great customer service) - after I debunked their assumptions I was told to bring it in... they found the same issue I found and even though it was purchased 2 days ago - they would not let me exchange it - telling me I had to wait until Monday for them to call Traxxas to see what they could do.... SO... let me reiterate... I purchased it on a Friday, found out on Saturday it had a problem while testing it out - and on Sunday they would not let me just exchange it.... my son was not happy and even after explaining my dilema they would do nothing to help.

Fast forward 2 weeks later... after they replaced the speed control it now reverses more consistently (not great but much better), but after only two full runs (once on a 3000 and a 5000 batt) it developed some 'gear noise'.... I've found out that after only two runs on the grass/street on the side of my house that the motor got loose... of course explaining all of the issues I've had meant nothing to them... I had to bring it in one night for them to tell me it was loose and that I had to take it apart and if the gears were messed up I'd have to get them replaced.... what service....

I told my wife that I'd rather purchase the truck from a local retailer so that I'd get better service if something was wrong with the truck, but stupid me for not realizing that I would have gotten better service from Amazon.

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If you're looking for a special gift for someone who makes models or collects cars, trains, planes or trucks, THIS IS
the place to go. The store offers an amazing selection of models, motorized items and die cast items.
Be prepared to spend some time to browse through every aisle. If you look carefully, you'll find things you never thought you would. Take your child, grandchild. Heck, anyone will enjoy looking at the various collectibles.
You'll find something for "everyone." Women too!
Prices are comparable to other stores.

5
★★★★★

If you're looking for a special gift for someone who makes models or collects cars, trains, planes or trucks, THIS IS
the place to go. The store offers an amazing selection of models, motorized items and die cast items.
Be prepared to spend some time to browse through every aisle. If you look carefully, you'll find things you never thought you would. Take your child, grandchild. Heck, anyone will enjoy looking at the various collectibles.
You'll find something for "everyone." Women too!
Prices are comparable to other stores.

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Wow! If you are into model planes, this is definitely the place to go! The store is really organized well, so things are pretty easy to find. The staff is also very friendly and can answer all your questions. It's a great place to get a gift for someone who is hard to buy for. I always find something.

4
★★★★☆

Wow! If you are into model planes, this is definitely the place to go! The store is really organized well, so things are pretty easy to find. The staff is also very friendly and can answer all your questions. It's a great place to get a gift for someone who is hard to buy for. I always find something.

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This place is for every Hobby enthusiast around. They have everything you can think of from monster trucks to airplanes etc. There is just so much there its unreal. Prices are pretty resonable. Just make sure you take time to really go threw the whole place its cool.

4
★★★★☆

This place is for every Hobby enthusiast around. They have everything you can think of from monster trucks to airplanes etc. There is just so much there its unreal. Prices are pretty resonable. Just make sure you take time to really go threw the whole place its cool.

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